HT5622 Keep asking for my billing details and I enter them correctly and it won't proceed?
Keeps asking for my billing information and it won't proceed after I enter it although the details are correct
http://support.apple.com/kb/ht1918 <--- changing iTunes method of payment
http://support.apple.com/kb/HT5552 <--- iTunes Store approved methods of payment
Similar Messages
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When I try to download a "FREE" app is ask for my billing details, I put in the "CORRTECTLY" and it declines it, why ?????
You normally need to provide some sort of payment method (in part as proof of residence in the country) before you can get even the free apps. It is possible to set up a new iTunes Store account just for free apps, but you have to create a new Apple ID; you cannot use an existing one. If you want to do that, take a look here:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note again that you can do this only when creating a new Apple ID. You cannot use an existing ID.
You will of course not be able to get anything other than the free content without entering in some sort of payment method (credit card, prepaid iTunes card, gift certificate, etc.)
Regards. -
My yahoo mail keeps asking for my password, even though I entered it correctly.
after my mail comes up and before I can read any emails, the system goes to a screen asking for my password. I enter my password, go back to mail, and before I can read any mail, the screen asking for my password pops up again and does it all over again.
Check the connection settings.
*Tools > Options > Advanced > Network : Connection > Settings
*https://support.mozilla.org/kb/Options+window+-+Advanced+panel
If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.
See "Firefox connection settings":
*https://support.mozilla.org/kb/Firefox+cannot+load+websites+but+other+programs+can
This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).
Clear the cache and cookies only from websites that cause problems.
"Clear the Cache":
*Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
*http://kb.mozillazine.org/Cookies
*https://support.mozilla.org/kb/Deleting+cookies -
I got an ipod recently and i bought songs and apps already but i cant even get free things now without it asking for my billing details which i have already put in and i know for sure that i still have money on it
You need a valid payment method even for free items. If you know the payment method is valid then contact iTunes.
Apple - Support - iTunes - Contact Us -
i cant not get into my app store because it keep asking for my billing info an when i put it in again it pops back up asking for my billing info again
Be sure to enter the security code for your credit card as well as your other information. If you don't it will keep prompting you. Also be sure the billing address and phone number match your credit card statement exactly.
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I purchased photoshop elements 8 on line in 2010. I recently switched to a new desktop computer. Photoshop asked for my serial number. I entered the correct serial number (obtained from Adobe). It says it is invalid. How do I get this corrected so I can use the product I purchased?
Hi Rosera,
This is bad and I am sorry to hear that you are running into these issues.
Let me connect with you, so right now, the current state is that you have installed copy of PSE 8 in trial on your windows 7 machine, and when you are trying to enter the serial number from your PSE 8 Box, it is saying the serial number to be invalid?
It might sound pretty obvious, but please make sure that you are entering the serial number correctly and of PSE 8(in case you bought a PEPE box)?
Have you tried the steps mentioned below by Barbara?
If possible, you can send me the serial number through PRIVATE MESSAGE and I can check it on my end that whether the serial number is indeed invalid or that the issue is with your machine?
Regards,
Ankush -
The server did not recognize your user name or password for account. Make sure you enter them correctly.
I am getting this pop-up whenever I open iCal. Recently changed Google password. What has gone wrong?
<Email Edited By Host>You really should not post your email address to a public forum such as this where it can be harvested by spammers. I requested the Hosts edit it for your protection.
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This is the first time i have brought an itunes voucher to use on my iphone, i have been able to redeem it and it shows up on my account but it wont take any money off it and it just keeps asking for my apple id all over agin and for my card details....... slowly loosing the will to live and all the help websites just use all these terms i dont understand, Any help will be much appreciated!!! Thanks
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Adobe CC keep asking for credit card detail despite already have
I already have my credit card detail on my profile since I purchased CC and used for about a month.
But now when I launch any app, a window pop up and keep asking for my credit card detail.
I followed the link and found my credit card detail already exist. I try removing and adding again but this windows still persist and counting down.
How can I solve this? I have to use Photoshop everyday and can't work if it is disabled.
FYI, my credit card is valid and have enough balance and is the same one I used to purchased CC.Chayuth please see Sign in or activation errors | CS6, CS5.5 Subscriptions, CS6 Perpetual - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html to verify there are network configuration issues.
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My old server (5.5. years) was failing me and loosing some random items. I have accessed this blog site for the past three years and during that period the access passwords and user names have been changed several times. Each time I asked Firefox to remember the correct details and I gained entry with no problems. Before I replaced the equipment I was continually refused entry despite entering all the correct information. I received a message telling me that I was either not entering the correct information (which according to the Blog editor I was) or that my server did not know how to connect to the RSS feed.
Try BottomFeeder for those live feeds.
* BottomFeeder: http://www.cincomsmalltalk.com/BottomFeeder/ -
Trying to update iTunes.
It downloades OK but when installing it ask for a CD or DVD that I don't have. I have been updating for several years with no problems
I updated the software on the iPod touch and now it won't work with the version iTunes i have which is only 3 months old.
I an very upset with APPLE's Support system, It is not very helpful!What's the precise text of your error message, please? (There's a few different ones I can think of that you might be getting.)
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.
Never empty the Trash in the shell (Terminal.)
1. Triple-click the line below to select it:
~/.Trash
2. Right-click or control-click the highlighted line and select
Services ▹ Show Info
from the contextual menu.* An Info dialog should open.
3. The dialog should show "You can read and write" in the Sharing & Permissions section. If that's not what it shows, click the padlock icon in the lower right corner of the window and enter your password when prompted. Use the plus- and minus-sign buttons to give yourself Read & Write access and "everyone" No Access. Delete any other entries in the access list.
4. In the General section, uncheck the box marked Locked if it's checked.
5. From the action menu (gear icon) at the bottom of the dialog, select Apply to enclosed items and confirm.
6. Close the Info window and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard (command-C). Open a TextEdit window and paste into it (command-V). Select the line you just pasted and continue as above. -
The Apple ID that is coming up on my App Store is my wife's but I am logged in under my own, I have logged out and back in but it is still logging in on hers can anyone help???
I am afraid all apps are tied to the Apple ID they are purchased with and are not transferable.
Your son have to buy those apps with his own Apple ID and start from scratch. -
I got $ 200.00 dollar in iTunes credits but cannot purchase anything . Please help .
Eric... this is a user to user forum, not Apple.
Try this... launch iTunes on your computer. From the menu bar click Store / Authorize This Computer
See if you can download apps on your iPhone now.
If not, contact iTunes Billing:
http://www.apple.com/support/itunes/
Click: iTunes Store Account & Billing / Billing Inquiries / Email Us
iTunes Store: How to redeem an iTunes Gift Card
iTunes Store: Invalid, inactive, or illegible codes -
HT201398 iphone keeps asking for apple id over and over when trying to update or download apps
Each time I try to update or install new apps, I keep getting asked over and over for my Apple ID. I enter it correctly and then nothing happens.
Settings app > iTunes and App Stores > {appleID} > sign out, then sign back into your ID.
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