HT5622 Many times I find when I open mail box icon on my IPad it says connection to the server failed , what should do?
Many times I find when I open mail box icon on my IPad it says connection to the server failed , what should do?
Hi Vidyasagar,
Thanks for visiting Apple Support Communities.
If you are seeing an error message when checking email on your iPad, the troubleshooting steps in this article can help:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Best Regards,
Jeremy
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Hi saghd,
I have an article for you that will walk you through some troubleshooting steps regarding this issue:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Thanks for using the Apple Support Communities!
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What are you trying to do when you get this error message? Is it related to mail, connecting to the iTunes store, Facebook/iMessage, your internet ISP? All of these are different servers.
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When I try to open my mail I get The connection to the server failed message.
Message appears when I try to retrieve my mail: Cannot get mail. The connection to the server failed.
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Hi StuNYC,
Welcome to Apple Support Communities.
It sounds like you're seeing an alert message when opening Mail on your iOS devices. Do you have multiple email accounts setup on the devices? Take a look at the article below, it provides suggestions that will resolve most issues that cause an alert like that to appear in when starting the Mail app.
iOS: Troubleshooting Mail
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I am unable to receive email from hotmail. It is spinning with checking for email message. Some time it downloads old emails and then those emails disappears and redownloads. some times shows connection to the server failed. From laptop there are no issues with account or email. Any ideas?
Hi Friend,
Look at this discussion: https://discussions.apple.com/message/20830562?ac_cid=sa123456#20830562
You probably will think that discussion has not the same problem as you, but probably has your answer there.
So please have a look and try those solutions.
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Is anyone getting this message when trying to access Yahoo Email? "Cannot Get Mail, The connection to the server failed?"
I have Yahoo mail (POP) account. Mine is working fine at present. I do occasionally get asked for password while sending mail. I have had your issue in the past and it usually clears up in a few hours. Sometimes I sign out and then back in and it starts working again.
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When trying to access email I get the message "Cannot get Mail - The connection to the server failed". How do I resolve this?
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hi i am getting message that CANNOT GET MAIL THE CONNECTION TO THE SERVER FAILED when trying to add official mail to Exchange in IPHONE 5
Talk to your IT department...
Or if you're at University, talk to the computer team.
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Hello,
I bought a used Apple IPHONE 4S about 6 weeks ago. For all this past period, it was working beautifully. This morning, I started having poblems with connecting JUST on OUTLOOK or Hotmail and on Microsoft Exchange. All other programs, such as Gmail, Yahoo as well as other apps, such as Facebook, Whatsapp, Facetime, are ALL working properly.
the One problem I am having is when I try to log onto my Outlook ( ex Hotmail) account, I get a window with the following warning:
"CANNOT GET MAIL. THE CONNECTION TO THE SERVER FAILED"
I have done everything to solve it from taking out the card to switching it off to resetting the network to deleting my account to re-starting ..NOTHING worked.
PLEASE can you advise me what to do? The Network server was working great. So what happened and how can i fix it?
Thank you
Nina ...The issue isn't with Apple/iphone or your network.
The issue is with Hotmail, there have been a ton of threads on this already with other user having issues.
You'll have to wait until hotmail resolves the issue.
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The connection to the server failed pops up when I try to get mail
What do I do to get mail? Every time I try to connect a message comes up that says "the connection to the server failed."
Which ISP - perhaps your settings are incorrect? You could try using SSL &/or change your port # to see if that helps.
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i had this problem a couple times. Try:
1) to restart your iPhone (turn off and then on)
2) connect to a different network or use cellular (it may be a network problem)
3) delete your mail account from Mail app, and then add it back in
4) create an icloud backup of all your data, restore through iTunes and then restore from icloud
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Thank you BobbieWhen I try to check my email, it says 'Cannot Get Mail The connection to the server failed'. Can anyone help me correct this?
Thank you Bobbie
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