HT5622 My facetime is not recognizing my Apple ID. Reset it and still not working (on two Ipad devices).
my Facetime is not working. Reset my passwords and tried on two ipads and still not working. It both worked two weeks ago. What am I missing?
Try this. Go to Settings>FaceTime >Off. Reset the iPad and then go back and turn FaceTime on again. See if that fixes it for you.
Reset the iPad by holding down on the sleep and home buttons at the same time until the Apple logo appears on the screen. Ignore the red slider bar if it appears.
Similar Messages
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FaceTime is not working on my iPad. I've updated my iPad to the latest version of I0S and tried all the things that come up when I do a Google search. Any ideas? Thanks
Have you tried the troubleshooting advice here:
If you can't make or receive FaceTime calls - Apple Support
If you get an error when trying to activate iMessage or FaceTime - Apple Support
What exactly is not working? -
My passcode does not work on my ipad device. what are my options?
How do I reset my passcode on my iPad device?
Hello eleemichel,
If you cannot access your iPad because the passcode is not being accepted, then what you would have to do is restore your iPad. To do that, take a look at the article below to walk you through it. It may come down to putting your iPad into recovery mode and then you should be able to use iTunes to restore it. If you have a back up in iTunes or iCloud, then you can put that data back on after the restore is complete and it will not bring back the passcode unless the back up was encrypted in iTunes.
iOS: Forgot passcode or device disabled
http://support.apple.com/kb/ht1212
Regards,
-Norm G. -
my friend gave me his old ipod nano 4th gen because he said it was messed up. immediately after you press the play button the apple logo appears and never changes. it constantly stays on the screen. ive restored the ipod to a previous firmware, i've reset the device, ive switched usb ports, ive even went to the extent of resetting my computer because i like this ipod so much. please, if there is any way that you can help me witha solution, that would be greatly appreciated.
Your friend already warned you it was messed up. You tried your best to fix and nothing worked. If you cannot find a solution in the user manual, visit iFixit and YouTube for DIY repairs or take your iPod Nano to a repair shop.
iPod Manuals -
My FaceTime works on my iPhone but does not work on my Ipad air ?
FaceTime does not work on my ipad is great on my iPhone help ?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
After installing Mountain Lion, iMessages and Facetime does not work. When I try to sign-in I get a message that says: The server encountered an error processing registration. Please try again later. After 4 calls to apple and 8 and a half hours on the phone. The apple people does not how to solve the problem. The last thing they told me is that they will send the problem to their engineers and I will hear from them. unfortunately they have not contact me.
During the phone calls I tried putting the date and time in automatic, changing the username and password, I even tried using somebody elses username and password. Please help, facetime is my tool to telecomute, and it is hurting my job.I had the same problem and found the solution here:
https://discussions.apple.com/thread/3189272 -
My iMessage and facetime is not working after updating to ios 7...
Any answers on how to fix it? I've tried to restart, restore connected to itunes, but nothing.ACTIVATING FACETIME AND IMESSAGES
Activating Facetime and Imessages on your phone requires the ability to send SMS messages and depending upon where you are that might be an international SMS. Check with your carrier to see if your plan supports sending of international SMS messages. If you are having trouble activating Facetime or Imessages turn them both off on your device and reset the device (Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for device to restart (no data will be lost)). Wait for the device to restart and wait a minute and turn Facetime and imessage back on and wait for activation. If that does not fix things read the following articles:
http://support.apple.com/kb/TS4268
http://support.apple.com/kb/ts3367 -
FaceTime not working on my ipad. Also iPlayer on the ipad tells me insufficient bandwidth and so I presume it is the same problem. However, iPlayer is working well on my Apple laptop and desktop. Any suggestions.
From what I read, this issue is affecting mostly users with iOS 6 installed on their devices. If you are able, upgrade to iOS 7. My mom called me yesterday with the same issue, upgraded, then it worked fine for her.
If you are not able to upgrade, you'll probably have to wait for Apple to fix whatever is affecting iOS 6. -
FaceTime is not working since the last time I've disconnected it...
Since the last time I've disconnected it, Facetime is not working. At first, I thought it was working with no problems. Then, I realize that I could not make or receive calls, and then I disconnected. Now, I can't connect it. There's a message saying to me try later, but this message has been appearing since last month. I'm sure that this problem is not with my internet conection, because I've tried another conections, and FaceTime still not working, and it is not with my ID Apple either because I could connect it normally in iPod' Facetime and I've tried other account in Mac' FaceTime. What should I do?
Thank you.SAME as I stated 3 weeks ago I've update to 6.1 IOS onto Iphone 4s it wiped out Wifi & Bluetooth grey out issue
and did all the steps didn't help ,so had to go to Apple store & see if they could do anything ,they stated that if it work for them get a new 1 free ,but if can't be done PAY for REPLACEMENT .It turns out warranty lapsed,said ok
which I paid .Now this update to 6.1.1 shows up on my update hate to proceed the update . Which will be ROUND 2 all over again . -
Why facetime is not working in ipad mini with retina display because of purchasing it from dubai
WE HAD BOUGHT AN IPAD MINI FROM DUBAI AND ITS FACETIME IS NOT WORKING BUT WE WENT TO AN APPLE STORE IN INDIA LUDHIANA PUNJAB BUT THEY TOLD US THAT THEY HAVE NO SOLUTION TO IT SO WHAT DO WE DO NOW.
SO TELL ME THE SOLUTION HOW FACETIME CAN WORK AS I NEED IT DAILY IF YOU HELP ME
I WILL BE VERY RESPECTFUL TO YOU. -
After Mountain Lion download, FaceTime is not working anymore. Any ideas?
After Mountain Lion download, FaceTime is not working anymore. Any ideas?
I have reinstalled mountain Lion again . This time, Facetime works when somebody calls me, and I can do calls from my Mac again. But the problem was still that I was not able to call my iPad, what I was able to do with Lion (I had one Apple-ID and two call adresses). The solution was this time to generate a second Apple-ID from the Facetime in my Mac (this doesn't affect your main Apple-ID, it's only used for Facetime). Now, it works! ;-)
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I had an iphone 4s and it worked nice with facetime and imessage using my phone number but it was stolen on December so I buy a new iphone 4s using the same cellphone number but now imessage and facetime does not work with my number, it only works with my apple ID. Please Help me I speak Spanish so if my English is not ok I´m sorry about it.
Do you think that apple has to reset in their database of the old serial number attached with my phone number and that’s why I can´t activate imessage and facetime with my number in the new iphone 4s??I understand all of this Meg; that is why I bought an Iphone; but never expected my phone not even give a at least a 24 or even 12 hours....I work 12 hour shifts and also would expect to have to charge each night but not twice a day or more. I am not always somewhere I can charge my phone.
Your points are true; however it doesn't help me...... -
Why FaceTime is not working? it accepts my apple ID but is says that the server encountered an error processing registration.
First, check the status of iMessage on this page:
Apple - Support - System Status
If iMessage is down, wait tor it to come back up. There may be a localized outage, even if the status indicator is green.
Otherwise, back up all data.
Take the steps suggested in this support article:
FaceTime, Game Center, Messages: "There was an error processing registration" when signing in
There are five steps in that article. Please take all of them. If you don't understand some of the steps or can't carry them out, ask for guidance.
After completing those steps, if you still get the error, try resetting the NVRAM. -
Why Facetime is not working in United Arab Emirates?
Why Facetime is not working in United Arab Emirates?? Even the icon for it and its setting in the phone’s setting list are not exist.. Could it be that this service is locked by our local mobile carrier or from Apple side?
The UAE IOS devices are identified by their Serial number which has the Suffix AE. the telecoms regulator in UAE has agreed with Apple not to put facetime on UAE devices so people dont cut out the UAE telcoms providers that have not recovered their infratructure invetsments on copper and fibreoptic cabling/exchanges etc.
You cannot change this as Apple always refrences your serial number of your device everytime it connects to itunes or the app store. You will need a non UAE IOS device to have facetime. how about getting Skype instaed its more widely used and in my opinion better -
Hi, I use facetime regularly with my parents who live outside US and it stopped working. Their ipad2 rings,says connecting..and then 'call failed'. Upgrading their iOS5 (or 6) is not a option as my parents do not know to do this. I came across forums where this issue is mentioned on apple support and cnet.
Is there another option apart from upgrading ?Well, in his defense, his parents bought him the player so I guess we can't blame him. Though the 6 GB versions were available in November so I guess they really did get 'nervous' about Christmas and like to get their shopping done early! Kudo's to you for trying to remain with the Creative line but for what you're looking for it's obviously not the player for you. Creative seems to be fine-tuning their line for the audio crowd. I'm into mp3 players for the audio. Sure, the ability to watch video's and look at pictures on a decent screen is a plus but for me at least, it's all about the music. And with music, 6 GB is more than enough. Heck, 8 GB would have been more than enough for me. I'm a subscriber to Napster-to-go, so I don't feel the need to carry 00 plus GB of stuff on my portable player. I honestly don't understand the desire to watch movies or TV shows on tiny little screens. But you're also talking to a guy who doesn't watch television. What a complete waste of time and brain cells. Probably the **competitor products we can't discuss here** or one of those players would better suit your needs. Companies are definately picking their niche markets carefully and Creative's decision to not offer hard dri've players any more seems to definately be saying bye-bye to that market. I can't say I blame them. Hard dri'ves eventually give up the ghost and are quite delicate for people on the go. Good ridance, I say. Let Apple, Zune and all the others cater to the Z generation's need to be spoonfed their video/TV addictions anywhere and everywhere. I'll pass. It's one thing to be able to enjoy some music on the go and enhance an otherwise dull work day or dri've. But movies/TV shows at work, school, or wherever? Please. Cut the cord! Just my $.02 - YMMV! M.Message Edited by Dale-CL on 2-26-2007 :4 AM
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