HT5622 My iOS7 update tells me my Apple ID is invalid when I try to reactivate my iMessage, how do I fix it?
After I got the iOS7 update, my phone won't allow me to get iMessage/ FaceTime, push notifications, or use certain apps (for instance, snapchat). It bothers me because My mom cannot contact me without iMessage, whereas she messages me on her iPad. & honestly I enjoy using snapchat & getting notifications from my apps.
Contact iTune Support
https://ssl.apple.com/emea/support/itunes/contact.html
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Updating Podcasts
Well, in the end I contacted Apple and it was rather hit and miss but the problem was solved by deleteing the com.apple.mail.savedState file. It took them a bit of time to sort it out and I had to be promoted up the chain of support but it worked. Hope this is of use to others with the same problem,
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I can't update my itunes to the latest version. When I try this manually it tells me the URL cannot be found. I am confused. Can anyone help ? I am running windowsxp.
Perhaps let's first try updating your Apple Software Update.
Launch Apple Software Update ("Start > All Programs > Apple Software Update"). Does it launch and offer you a newer version of Apple Software Update? If so, choose to install just that update to Apple Software Update. (Deselect any other software offered at the same time.)
If the ASU update goes through okay, try another iTunes install. Does it go through without the errors this time? -
I need to update my apps in the App Store, but when i try to update, the Sign Up Apple ID pop up box came out with different Apple ID. How can I change it to mine? My iTunes Store already log in with my own Apple ID.
Just now you said the other Apple ID stored inside it, is that mean all my data back up in that the other ID?
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when we try to buy a new app or update our existing apps, my account settings wont allow me to enter ANY of my credit cards. It says to contact apple/itunes/support, but when I do, I don't understand how to navigate it to find an answer. Help!
Click here and ask the iTunes Store staff for assistance.
(108048) -
How come someone elses Apple ID Shows up when I try to update my apps
How come someone elses Apple ID Shows up when I try to update my apps? It's Grey and won't let me change it. I've signed out and resigned in, but this very odd email address always shows up as my apple ID. Please help if you can, I just need to update some apps.
You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove may not be the one named in the update notice. For example, the App Store could prompt you to update "Angry Birds" or "Twitter," but the hacked app could be "Final Cut Pro." Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
1. Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard by pressing the key combination command-C.
2. In the Finder, press command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
Other...
A sheet will drop down. In that sheet, select
Raw Query
as the criterion, then click OK or press return.
Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
3. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
4. At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
5. Quit and relaunch the App Store. Test.
If you find these instructions confusing, ask for an alternative method. -
When i try to update my apps from the app store some of the apps wont update and ask for an Apple ID that isn't mine. Whats the problem and how do i fix it? All im trying to do is update my apps and its asking for these random apple ID's.
The apps were purchased by another user with a different Apple ID. You will have to erase them and repurchase them using your Apple ID.
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after updating an older intel macbook to Snow Leopard and ilife 11, Software Update says everything is up to date, but when I try to open iPhoto, it tells me I have to update to the latest version, what can I do?
Download 9.1 and 9.2.3 updates and install them
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I downloaded a movie on my apple tv and now when I try to watch it tells me there is an error and to try later. I have tried several times over the last 5 days and nothing changes. Any help please?
What is your current connection via speedtest.net
Make sure DNS is set to auto (settings - general - network)
If on wifi try ethernet -
Another apple ID comes up when I try to download updates
Another apple ID comes up when I try to download updates. What can I do?
Is this a used Mac?
The Apple ID that you see bought the app. It is the only Apple ID that can update the licensed copy on your Mac as that ID is encoded into the copy. Delete the app and buy it with your own account. -
HT5622 I verifyed my apple I'd but when I try log in it say I didn't verify it
I verified my apple I'd but when I try log in it say you didn't verify you account
Apps such as Little Snitch, Growl, and MacKeeper can prevent apps from downloading
Disable anti virus software if installed
Check the firewall in System Preferences > Security & Privacy > Firewall > Firewall Options
Make sure Gatekeeper is enabled
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected.
If that area is grayed out, click the padlock icon to proceed.
OS X: About Gatekeeper -
Everytime i go on Itunes it tells me i have to restore my ipod but everytime i do, it just tells me to do it again? When i try and use my ipod it just has a connect to itunes sign and nothing else, it wont work at all?
I updated itunes and everything but nothings working and i just can't figure it out?
Everytime i restore the stupid thing, it never pops up in my itunes again like its supposed to!Loop
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
After updating to 6.1.3 my phone has no sound, no ringtone, no keytone, after updating to 6.1.3 my phone has no sound, no ringtone, no keytone. How can I fix this?
This happened to me too, so I took it to the Genius Bar at my local Apple Store. They said it was coincedental and the speaker needed to be replaced. They did so and the problem was solved!
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I've just updated my iPad 3 to IOS 7 and when i try to type any thing be it a password or e-mail there is a long lag any idea how to sort this out ?
Upgrade to Snow Leopard - it's compatible with the latest version of iTunes, and still supports PowerPC applications.
$19.99 - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
Snow Leopard is required if you wanted to upgrade to Lion, anyway, which you may want to in the future if the latest version of iTunes no longer supports Snow Leopard. -
The App Store says I have updates for I-Photo and Garage Band. When I try to update I get the following message: You have updates available for other accounts To update this application, sign in to the account you used to purchase it." Both apps came with my computer and as far as I know I only have one Apple account. Any thoughts? Thanks.
KarenThanks for you reply. I'm 99% positive that I'm using the user id and password that I used to set up my computer. That's why I'm stumped. I read the solution someone else suggested (type your user name without @gmail and create a new password. When I tried it, I was asked for my birthday. It didn't recognize it. I know I got my birthday correct. Oh well...
Karen
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