HT5622 my iphone5 has icloud backup needs to be done on it but it is froze up and nothing happen when I touch ok. I have it connected to my computer now.

How can I unfreeze my phone?

A reset should help. Tap and hold the Home button and the On/Off button at the same time for approximately 10-15 seconds, until the Apple logo reappears. When the logo reappears, release both buttons and await restart.

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My iPhone 4 shut down randomly and the lock button is broken, it has happened before but I just called myself and it turned on. It also wont charge or connect to my computer, how do I restart it?

My iPhone 4 shut down randomly and the lock button is broken, it has happened before but I just called myself and it turned on. It also wont charge or connect to my computer, how do I restart it?

Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

HT1414 My screen is locked and I have a bubble in middle of screen saying Icloud backup needs to be done but I cannot access the wifi Menu as it is stuck on this

I need some help, can some one help me as my Ipad is locked on and there is bubble saying that icloud needs to update but I cannot acess my menu as the screen is frozen on this page , it wont do anything , I cannot even turn it off. PLEASE HELP

Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.

My ipad has the message-This ipad hasn't been backed up in two weeks. Backups happen when this ipad is plugged in, locked, and connected to wi-fi. I press ok and nothing happens. I have it locked, plugged into wall, and conected to wi-fi.

My ipad has the message-This ipad hasn't been backed up in two weeks. Backups happen when this ipad is plugged in, locked, and connected to wi-fi. I press ok and nothing happens. I have it locked, plugged into wall, and conected to wi-fi. How do I get it past ok?

Go to Settings, iCloud, and then Storage and Backup. You will then see a button to backup your iPad. It may be that you have much stuff (i.e. photos, apps) for it to do a full backup but you will be able to tell what the estimated backup should be and what it will consist of so that you can choose to prune down items. If you don't want to backup and get rid of the messages you can just turn backup off from this area as well.

HT1414 I have in my ipad icloud backup window open and I can't close and I can't do anything I tried to press OK and nothing happen is freezing

I have in my ipad icloud backup window open and I can't close and I can't do anything I tried to press OK and nothing happen is freezing

Have you tried a soft-reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

TS3992 My Ipad shows following iCloud backup msg : " This iPad hasn't been backed up in 2 weeks. Backups happen when this iPad is plugged in, locked, and connected to Wi-Fi. " There is an OK button beneath the message but nothing happens when I press it.

My Ipad shows following iCloud backup msg : " This iPad hasn't been backed up in 2 weeks. Backups happen when this iPad is plugged in, locked, and connected to Wi-Fi. " There is an OK button beneath the message but nothing happens when I press it. I have plugged in, locked it and its always in Wi-Fi region. Help !!!

Welcome to Apple Support Communities
Hold Sleep and Home buttons for 10 seconds until your device restarts, so you will be able to use your device again

My computer has crushed so i have to download I tunes again,and maybe all my information will be lost.but i had I cloud and last time when i used to i tunes they have asked me to do I cloud so i did,so now when i will again setup my computer and I tunes

my computer has crushed so i have to download I tunes again,and maybe all my information will be lost.but i had I cloud and last time when i used to i tunes they have asked me to do I cloud so i did,so now when i will again setup my computer and I tunes will i get all my Contacts and Inofrmations cause i had i have an account on I cloud

If you used icloud for your contacts and calendar then you should have no problem. They will all come back on the phone once you put the icloud user name and password in. Itunes does not store the contact information except in a backup file and if you were backing up using icloud you can use that backup to restore with.

My iPod touch has no volume I can't hear anything on it. On pandora you can't hear anything. I've reset it and nothing happened. Do I have to upload it to iOS 6.1.5. Will it do better. Help ASAP

My iPod touch has no volume I can't hear anything on it. On pandora you can't hear anything. I've reset it and nothing happened. Do I have to upload it to iOS 6.1.5. Will it do better. I dont know what happend to it help ASAP

Is there no sound period? I mean nothing through the headphones or the speaker? If the sound works only through the speaker or just through the headphones the switch inside the headphone port maybe stuck open. Try plugging and unplugging 10 to 12 times to unstick it. If no sound at all, go into Settings>Music>Volume Limit. See if it is turned on, if so check that the limit is not turned down to zero. If still not the problem try a soft reset, press and hold the power and home buttons together until the Apple logo appears, about 15 seconds, then release. if still no joy go into Settings>General>Reset>Reset All Settings. If still no joy, connect to iTunes via the cable and Restore to backup. If that doesn't work Restore to new. Just remember to save all your stuff that can be wiped before you restore, pictures, music, contacts etc. If none of this works, then maybe a hardware issue contact Apple Genius Bar or store and have your iPod evaluated. Hope this helps, Good luck.

I install iCloud on PC Windows 7. Click on ICloud icon and nothing happens. ¿any idea?

I have an Iphone 4 and Mac at home.
My workplace computer is a PC.
I need to run iCloud on PC por sync contacts, email, etc.
I have intall iCloud an try to launch it. Any time I click on iCloud icon, it does nothing.
Any idea ?

kar89 wrote:
I downloaded OS X 10.9.5 and when I attempt to load the program from OS X 10.7.5 I click on the install icon and nothing happens. How do I install the upgrade? Can I upgrade from Lion to Mavericks? Here are my specs:
Sounds like you downloaded the OS X Mavericks 10.9.5 Update or Combo Update. Neither will work on a version of OS X prior to OS X Mavericks. Those are only used to update an existing install of OS X Mavericks. The Combo will update any version from 10.9.0 thru 10.9.4. The Update will only update version 10.9.4.
You need the full installer of OS X Mavericks from the App Store. However, the App Store no longer offers OS X Mavericks. Yosemite is the new FREE OS X.

How can I quit the photos app? It has been trying to create a library for hours but nothing happens. when I try to quit, it won't let me.

How can I quit the photos app? It has been trying to create a library for hours but nothing happens. when I try to quit, it won't let me. Have just upgraded from iPhotos so don't want to lose any content.

How can I quit the photos app? It has been trying to create a library for hours but nothing happens. when I try to quit, it won't let me. Have just upgraded from iPhotos so don't want to lose any content.
Force-quit Photos as recommended by Arsenal1607.
Make backup of your iPhoto Library and run the iPhoto Library First Aid tools to repair the permissions on your library and rebuild the iPhoto Library.
To launch the First Aid Tools hold down the alt/option and the command key simultaneously while double clicking the iPhoto Library to launch the iPhoto Library First aid tools. You'd to hold down both keys firmly and long enough, until the First Aid panel will appear.
Try both the options "Repair Permissions" and "Rebuild library". Then try again to migrate the iPhoto Library to Photos by dragging it onto the Photos icon in the Dock.
Make sure, you have plenty of free storage. Don't try the migration, if you are running out of storage.

When I open Muse, I get a message that a new update is available. When I hit install it just closes and nothing happens. Then I got a message I needed Adobe Creative Cloud App to resolve the issue. I downloaded a copy of Creative Cloud desktop but it

When I open Muse, I get a message that a new update is available. When I hit install it just closes and nothing happens. Then I got a message I needed Adobe Creative Cloud App to resolve the issue. I downloaded a copy of Creative Cloud desktop but it says that my Muse is up to date. It was last updated in May but you have a new update today and it will not update. I thought maybe I am not suppose to have the Creative Cloud update because all I have is the individual app Muse and the photography program. So I uninstalled the CC desktop. Then when I open Muse it says I need the CC desktop to help with the update. So I get stopped either way. Now I also had a Pre-Release Muse on my computer and I don't know if that complicated things. Please advise.

All future installs/updates of Muse (and most other Adobe apps) are through the Creative Cloud desktop app. Thus you do need to have it installed.
Are you on Windows or Mac? What OS version?

Hi, I need help my computer is not starting up at all, nothing happening when I press the button on/off. The battery charger is working as using it for another laptop. Not sure what to do. Anyone have any idea? many thanks

Hi, I need help my computer is not starting up at all, nothing happening when I press the button on/off. The battery charger is working as using it for another laptop. Not sure what to do. Anyone have any idea? many thanks

You could try a SMC reset:
http://support.apple.com/kb/HT3964
If no change, do what Allan advises.
Caio.

HT4623 I found an update ios6 in my iphone settings and then I tapped on install ,but it is going on and nothing is displaying .Only apple logo is displaying frequently.It has been happening for 13 hours.my question is how much time it will take to upd

Can anybody help in my concern below
I found an update ios6 in my iphone settings and then I tapped on install ,but it is going on and nothing is displaying .Only apple logo is displaying frequently.It has been happening for 13 hours.my question is how much time it will take to update ios

Read this: iOS 4: Updating your device to iOS 5 or later
... oh I think it is a 3gs or a 3
This makes a difference. What does it say in Settings > General > About?

I'm trying to update my apps using the creative cloud desktop app. I can't see any apps in the app tab, the wheel just spins round and round and nothing happens. Has anyone got any ideas? I've tried uninstalling the desktop app and reinstalling but it sti

Hi
I'm trying to update my apps using the creative cloud desktop app. I can't see any apps in the app tab, the wheel just spins round and round and nothing happens. Has anyone got any ideas? I've tried uninstalling the desktop app and reinstalling but it still has the same problem.
Cheers
Rachel

Hi Rachel,
You can follow the article: App doesn't open | Progress wheel spins continually to get your issue fixed.
Let us know if the issue still persists or not.
Regards,
Ratandeep Arora

Help! My iPod 5th gen all the sudden will not turn on. I was using it earlier today, it has a full battery and worked fine earlier. Nothing happens when I try to restart/turn off, it just remains black. I plugged it into my pc and nothing happened.

Help! iPod Touch 5th gen.
It worked fine earlier today, I was using it with no issues. I just picked it up to use it again and it's dead...nothing happens when I try to restart/shut off. I plugged it into my PC and nothing happens, my pc doesn't acknowledge it. Please help, I have 1500 pic of my daughter on here and they aren't backed up ..

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

HT5622 my iphone5 has icloud backup needs to be done on it but it is froze up and nothing happen when I touch ok. I have it connected to my computer now.

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