HT5622 My itunes needs an update on billing info, it will not accept my new card. Why, and how do I fix it?

I meant my app store

We are fellow users here on these forums, we won't know why unless you give us some more info e.g. if you are getting an error message then what does the message say, and what sort of card is it, debit or credit ?
If it's a debit card then I don't think that they are still accepted as a valid payment method - they are not listed on this page and there have been a number of posts about them being declined.

Similar Messages

  • Im trying to update my billing info but apple wont accept my debit card

    I spent 5 dollars on a app on my phone. It didnt ask me for anything about my debit card then. Now one of my apps needs to be updated. It asked me to sign in and update my billing info. I go i change my security code and the experation. I also made sure everything else was correct and it was. When i pressed done it said "your payment method was declined". I checked my bank to see if i have money and i do lol but it wont accept my new debit card and im about to do some stupid **** because im ******

    Debit cards are no longer accepted in the iTunes Store, it seems. The current valid payment methods are listed here:
    http://support.apple.com/kb/HT5552
    Using a debit card in any online service where it stores your card is a bad idea in any case since if someone gains access to your account in the service, they can quickly drain your bank account. Credit cards limit your liability, as do prepaid iTunes cards. But if you insist, you can contact the iTunes Store and ask if they can help:
    http://www.apple.com/emea/support/itunes/contact.html
    Regards.

  • HT201303 Trying to download a song from iTunes.  Message claims I need to "update" my billing info because I am "using a new device".  I am not using a new device.  How do I know this is genuine?

    Trying to download a song from iTunes, I get a message asking me to update payment details because it claims I am "using a new device."  I am not using a new device.  How do I know if this is genuine?

    (Typing all in capitals is considered shouting, makes posts difficult to read and may mean that people are less likely to reply.)
    There isn't a phone number for iTunes Support.
    If you've forgotten your answers to your security questions then you can get them reset : If you forgot the answers to your Apple ID security questions
    If you have a credit card on your account then its details have to complete - and asking for their details is also a way of checking that you have a valid billing address in that country. As long as you are buying content for yourself and not trying to gift content (you can't use your balance for gifting) then the purchase price (plus any applicable taxes) should be deducted from your balance. If it's not then you contact iTunes Support :  http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT3702 I needed to update my billing information, so I put in a new card and it told me to contact iTunes support

    Answer the question above.

    These are user-to-user forums, you can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • I cannot purchess movies on my apple tv. i keep getting a message that says i need to update my billing info. i have done this and i still get the message. help help help

    i cannot purchusse movies on my apple tv. it keeps telling me that i need to update my billing info. i have done this and i keep recivimg the same message!!! help!!!

    You don't.  the ipad is not a backup/storage device.  it simply mirrors the selected content of your computer.  The sync is one way - computer to ipad.  The only exception is itunes purchases.
    Did you fail to maintain a backup copy of your computer?
    If so, not good.
    You may be able to purchase  a third party program, not supported by Apple, to get the other music.

  • Update to latest iOS. Keep getting pop up message to "Connect to iTunes to use Push Notifications". This message will not go away. Any ideas on how to fix?

    Update to latest iOS. Keep getting pop up message to "Connect to iTunes to use Push Notifications". This message will not go away. Any ideas on how to fix?

    Hi
    I have the same Problem at my I phone 4s , its killing me all application not working .
    now WE NEED HELP ,,,,i could not even know how to connect to I TUNES
    Thanks

  • Itunes is asking that I edit payment info, but will not accept any changes to allow me to purchase music? I have changed cards, reentered information, uninstalled and re-installed Itunes. Nothing is working, what do I need to do?

    Itunes is asking that I edit payment info, but will not accept any changes to allow me to purchase music? I have changed cards, reentered information, uninstalled and re-installed Itunes. Nothing is working, what do I need to do?

    See HT203206: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.
    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
    The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
    Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
    tt2

  • I have Mac OS X 10.6.8 and I need to update my iMovie, but it will not let me because I need version 10.7.4 or later. I tried downloading this version but it would not let me because I need 10.7. My question is how do I download this version?

    I have Mac OS X 10.6.8 and I need to update my iMovie, but it will not let me because I need version 10.7.4 or later. I tried downloading this version but it would not let me because I need 10.7. My question is how do I download 10.7 in order to update my iMovie?

    Lion should still be available if you call the online Apple Store. If the Apple Store still has it, they will ask for your Apple ID and credit card number and will then send you a code which you can redeem in the Mac App Store. The Lion installer will download and run automatically. 
    Confirm compatibility with your current applications and Lion before you upgrade; in particular you will not be able to run any appications that were written only for PowerPC Macs.
    Regards.

  • My old iMac and OS 10.4 will not accept the New iTunes Version 10 application and I can't get past the screen offering to download iTunes 10.  This is wrong and I need help getting past this situation. Help!

    My old iMac and OS 10.4 will not accept the New iTunes Version 10 application and I can't get past the screen offering to download iTunes 10.  This is wrong and I need help getting past this situation. Help!

    Sure, you can get around it if you don't need the newest version of iTunes. I still use version 7.5 because the newer versions didn't strike me as offering anything I needed.
    If you do need a version 10-something then you will have to upgrade your operating system to Leopard (fi your computer will support it) at least.  If you need 10.5 for some reason then there's no getting around it, you will have to buy a new computer.

  • I am unable to update to IOS5 from Itunes, says "mobile device services not started". What is this and how do I fix it?

    I am unable to update to IOS5 from Itunes, says "mobile device services not started". What is this and how do I fix it?

    Here is a YouTube video which should guide you through a solution:  http://www.youtube.com/watch?v=VLFAo-FWLxE

  • After updating to iTunes 5, I got an error message said the iPhone cannot be used because the Apple Moble Device service is not started. Any idea why and how to fix this? Thanks!

    After updating to iTunes 5, I got an error message said the iPhone cannot be used because the Apple Moble Device service is not started. Any idea why and how to fix this? Thanks!

    Please follow this article:
    http://support.apple.com/kb/TS1567
    it should help
    let me know

  • This is a new notification coming up with iTunes, why and how do I fix it? The song "Penny Lane" could not be used because the original file could not be found. Would you like to locate it?

    This is a new notification coming up with iTunes, why and how do I fix it?
    The song “Penny Lane” could not be used because the original file could not be found. Would you like to locate it?
    Max

    Hey xxCreepyFiaxx,
    First, I would try the following suggested steps for when you don't see content in iTunes after updating:
    Quit iTunes.
    Download and install the latest version of iTunes.
    Use the Finder (Mac) or Windows Explorer (Windows) to go to the iTunes folder that contains the iTunes library files:
    Mac OS X
    /Users/username/Music/iTunes/
    Microsoft Windows Windows XP and Windows 2000
    \Documents and Settings\username\My Documents\My Music\iTunes\
    Microsoft Windows Windows Vista and Windows 7
    \Users\username\Music\iTunes\
    Drag the iTunes Library file from the above location to the Desktop.
    Open the Previous iTunes Libraries folder in the iTunes folder.
    Locate the file named iTunes Library YYYY-MM-DD where YYYY-MM-DD is the date you upgraded iTunes (Year-Month-Day).
    Drag this file to the iTunes folder (the enclosing folder).
    Rename this file to iTunes Library.
    Open iTunes.
    You should now see your missing content in iTunes.
    via: No content shows up in iTunes after updating
    http://support.apple.com/kb/TS1967
    If that doesn't resolve the issue, then I'd go through the steps in here:
    iTunes: Finding lost media and downloads
    http://support.apple.com/kb/TS1408
    Have a good one,
    Delgadoh

  • Itunes will not accept my debit card.

    have tried many times putting the correct information in when creating a new account but itunes music store will not accept my debit card. can anyone please help?

    You have to contact iTunes store support. There is a probability that this issue is caused by a previous payment issue. They will let you know what you need to do.
    Send them an email here:
    http://www.apple.com/support/itunes/contact/

  • I updated my 3gs and it wiped all my apps, now when trying to rebuy the apps it is asking for a postcode(i live in ireland where there are none)and it also will not accept my payment card type.any help greatly appreciated

    I updated my 3gs and it wiped all my apps, now when trying to rebuy the apps it is asking for a postcode(i live in ireland where there are none)and it also will not accept my payment card type.any help greatly appreciated

    I cannot find this 300GB "Backup" in the Finder, only in the Storage info when I check "About This Mac".
    You are probably using Time Machine to backup your MacBook Pro, right? Then the additional 300 GB could be local Time Machine snapshots.  Time Machine will write the hourly backups to the free space on your hard disk, if the backup drive is temporarily not connected. You do not see these local backups in the Finder, and MacOS will delete them, when you make a regular backup to Time Machine, or when you need the space for other data.
    See Pondini's page for more explanation:   What are Local Snapshots?   http://pondini.org/TM/FAQ.html
    I have restarted my computer, but the information remains the same. How do I reclaim the use of the 300GB? Why is it showing up as "Backups" when it used to indicate "Photos"? Are my photos safe on the external drive?
    You have tested the library on the external drive, and so your photos are save there.  
    The local TimeMachine snapshot probably now contains a backup of the moved library.  Try, if connecting your Time Machine drive will reduce the size of your local Time Machine snapshots.

  • TS1424 I tried to purchase on itunes store and it said "your apple id has been disabled". Do you know why and how do I fix it?

    I tried to buy on itunes and it said" your apple id has been disabled".Do you know why and how do I fix it?

    If changing your passwords does not solve, then contact itunes support

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