HT5622 My new iTunes account keeps telling me that my account is not yet verified. But when I click on a verification email in the verification email I receive, it says that my new apple id _has_ already been verified. I'm so confused.

My new iTunes account that I created for work keeps telling me that my email address is not yet verified. So I send a verification email to my main (another) email address, and then when I get a verification email to that address, it says that my email address is already verified.

You can resend the verification email by going to https://appleid.apple.com, click Manage your Apple ID, sign in, click on Name, ID and Email addresses on the left, then to the right click Resend under your Primary Email Address.

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I have a new iPad. I am using Comcast as my email provider but when I send a message, it pulls up the facebook email addresses for my contacts instead of the addresses stored in my comcast account. How can I get rid of the Facebook email addresses? The

I have a new iPad. I am using Comcast as my email provider but when I send a message, it pulls up the facebook email addresses for my contacts instead of the addresses stored in my comcast account. How can I get rid of the Facebook email addresses? The comcast addresses are stored in the comcast (xfinity) app. I do not use the "mail" or "contacts" apps ....I go straight to comcast (xfinity). I wish I could start over!!! thanks.
iPad

I could be wrong, but it sounds like Facebook imported to your contacts. I have the Xfinity app on my new ipad, too, but none of my stored contacts from the online version are showing, only what I manually entered into the iPads contacts are there. When I did add the FB app, I did not grant it permission to push and pull from my ipad (not a fan of FB knowing every detail about me), so that may be where our difference lies. You could try to open the app and change your privacy settings, or delete it and then reinstall without granting permissions to integrate.
I'm sure someone here with a lot more knowledge then me can probably diagnose your issue better, though. Good luck!

I have a spinning wheel in Mail - stuck on trying to load a new message. I've force quit both Mail and my whole computer, but when I open mail again, it brings up the same new message - and the side bar curser is stuck in Drafts. What can I try to cancel

I have a spinning wheel in Mail - stuck on trying to load a new message. I've force quit both Mail and my whole computer, but when I open mail again, it brings up the same new message - and the side bar curser is stuck in Drafts. What else can I try to cancel

Can you log on to the email account via webmail in a web browser, view the email and delete it from there if necessary.

Firefox keeps asking me to update to Firefox 3.6.18 but when i click on it it wont download. I want firfox to never ask me to update again. It's annoying.

Firefox keeps asking me to update to Firefox 3.6.18 but when i click on it it wont download properly. I want firefox to never ask me to update again. It's annoying.

See:
* [[Software Update Failed]]
* http://kb.mozillazine.org/Software_Update (Software Update not working properly)
Remove the files in the updates and updates\0 folder:
Mac: /Applications/Firefox.app/updates

Itouch 4g 32GB shows up in itunes, but when i click on it, nothing opens. The summary screen doesnt show up? HELP PLEASE :D

When i i try to click on my ipod in itunes, nothing happens. and the sync icon is spinning next to it. but when i click on it, the summary screen doesnt pop up, ever? help

Make sure "Put hard disks to sleep..." is NOT checked in Energy Saver system preference.

I have iTunes open on my computer and have chosen hen songs that I want to put ony iPod but when I click sync it loads a little bit and then everything disappears. What am I doing wrong?

I had my iPod set up and everything then when I hooked or up to my computer iTunes told me that my iPod could not be read and that I needed to restore it, so I did that and after when i plugged it into iTunes and selected the songs that I wanted to put on my iPod and clicked sync it started to sync but right when it gets to the end it goes blank and says choose your songs/playlists once again and I have to start all over. What am I doing wrong?? Help me , I neded my music!!

Try here:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, ...
It contains a link for Vista/7

Firefox will not open or stay open especially when I'm first getting on it for the day. It will sometimes say that firefox is already running and that I have to close it which I don't understand.

Right now I'm staying connected but when I tried it at 2:00 Firefox would not stay connected. It would keep saying not responding. Also sometimes if I would go to fast it would just jam up. I could be connected and then go to my email and it would say lost connection. It just kept changing as though I was getting more that one connection. Hopefully you can help me.

Basically it means firefox didnt Shut down properly and if you close firefox and you try to open it again and you get the message firefox is already running then in windows right click on the taskbar and press on task manager and then once task manager is open press on processes and look for firefox.exe and then where it says End process click that and it will close firefox properly ok and then you can open firefox up again properly ok and for mac its a differnat way ok

I have a new computer. I installed iTunes. I have authorized the computer for my iPad. But, when I click Sync - it wants to erase the ipad

It is absolute garbage that I would need to erase this ipad. GARBAGE programing. Stupid, non-user friendly, dumb, idiotic (trying not to cuss here!)
There has to be a simplier way then transfer purchases (done), backup (done) then restore...any pray it all makes it back on the iPad?!
Why is it not as simple as authorizing computer, transfer purchases, and then click sync? What am I missing here?
andy

Did you not bring all your important data over from your old computer? Do you have a backup of the iTunes library that you can restore? If not, then its not to late, just more work that it should be.
You should be able to:
Backup the device to the new installation
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup!
tt2

I just created a new Apple ID account, but when I tell my iPod Touch to send the verification link to my email, it never goes in my inbox. Any help?

I can't do much on the iPod without help. If you have any suggestions, please let me know

Have you checked you junk mailbox?

HT2534 I have my Apple ID but there is a pop up menu that tells me to review my info.But when i clicked Review it says that i have to put a card number and a security code,and the expiration date pls help me..

When I started to install Apps. on my iPad there,a message tells me that I have to review my Info.After clicking review there are only 3 choices:VISA,MasterCard and Amex.But we don't have credit card.What should I do?

You cannot use that ID without a credit card. You did not create your account correctly. There is very specific way in which you must create your account if you do not want to use a credit card. If you don't have a credit card, you will have to start all over again.
1. You will have to sign out of that ID before you can create a new one. Settings>iTunes & App Store>Apple ID>Sign out.
2. You cannot use the email address that you used for the first ID that you created. You will need to use another email address now
3. You have to download a free app in order to start the new Apple ID process.
Read this before proceeding.
http://support.apple.com/kb/HT2534

In iTunes, I received a message that a file could not be read but when I play it on my computer it works fine.

I am trying to download an album for my kids onto my old (3G) iphone. All other songs/albums work fine. This one says it can't be read.
Thanks for your help.

1. delete this songs from your liblary
2. go File -> Add File to Liblary... (Ctrl+O) or File -> Add Folder to Liblary

Hello, I use windows xp, everytime I open itunes, it keeps telling me to help protect your computer, windows have closed this programme, any idea?e

hello, I use windows xp, everytime I open itunes, it keeps telling me << to help protect your computer, windows have closed this programme, any idea?

try to select the computer cd/dvd autorun off.
I had the same problem, then Kaspersky software found a conflict suggesting me this solution.
Itunes now works...even if it always asks to set the cd/dvd autorun on when lunched.

Brand new iPad. I cannot find my files. I know that they were loaded but when I open "audiobooks" it takes me to the iTunes store. How do I find my own audiobooks?

Where do my files go after I have synced them to my iPad. I watched them transfer from my computer to my iPad but where are they now? For instance, I am trying to find my audiobooks but when I click audiobooks, it takes me to the iTunes store for audiobooks but I cannot find my books there either.

They should have downloaded into the Videos app (iTunes on the iPad is just the iTunes store) :
If they aren't in there then have you got a film age rating set in Settings > General > Restrictions that is hiding them ?

I just bought a new battery for my MacBook but when I click on the battery icon it is says no battery available. Why?

I bought a new battery for my MacBook today. I put it into my computer, but when I click on my battery icon it says no battery availble. I would like to know why?

Hi....
Try restarting your Mac ...
"Keep in mind that once the new battery is inserted, you will need to press the power button to start up the computer."
From here > MacBook Pro: How to remove or install the battery
If it restarts ok the battery icon should be available from the status menu bar.

HT1386 I have the latest iTunes but when i click on Sync button or Back up button its not working , why ?

I have the latest iTunes but when i click on Sync button or Back up why ?

It should have noted that the backup was complete on the backup page. Try rebooting your computer and try it again.

HT5622 My new iTunes account keeps telling me that my account is not yet verified. But when I click on a verification email in the verification email I receive, it says that my new apple id _has_ already been verified. I'm so confused.

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