HT5622 my new samsung phone will not receive text messages from my old iphone friends and family.  I was told that I need to close my icloud account in order to correct this issue but I cannot find a way to close my icloud.  Help?

I cannot receive text messages on my new samsung phone from any of my old iphone contacts.  I was told that I need to close my icloud in order to fix this problem but i can't find a way to close my icloud account.  Help...

You can try changing the password for the Apple ID you were using for iMessage on your iPhone by going to https://iforgot.apple.com.  If that doesn't help, you'll have to contact Apple support for assistance: http://www.apple.com/support/contact/.

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    If you still have the iPhone, use it to deactivate iMessage. Otherwise contact Apple.
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    Message was edited by: Henri-johnhermans

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