HT5622 My wife and I traded iPhones so I deleted her iCloud account and put mine in but I don't have my pictures what do I do to retrieve my pictures from iCloud
Need help getting my pictures from ICloud I already signed I to my new phone but I can't see them on my phone
There are a lot of misconceptions about Apple's iCloud-based Photo Stream service. Allan Sampson's advice is the best place to start to resolve your issue.
I recently wrote an article on my blog that serves as an overview of Photo Stream. I created based on a startling conversation I had with a co-worker who routinely deleted photos from their phone believing that iCloud was a limitless backup service. Ouch!
http://www.mikerisner.com/news/kwik-koncept-photostream-and-icloud
Best of luck finding a solution.
Similar Messages
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I recently started my iCloud and did the backup feature to store contacts from my phone to my iCloud, and no all of a sudden I don't have any numbers saved. How do I retrieve those contacts from before???
Pleae read this article about using iclouds to store contacts.
http://support.apple.com/kb/PH2576
Good luck friend. -
I purchased a used 2008 iMac. And although the previous owner said he deleted all of his information, his iCloud account is still the primary. I don't have a clue about what to do about it. I signed him out and logged in with my info, but still no go. Is there any way to eliminate his iCloud account and make mine the primary without rebooting it back to factory settings? There was an update, I believe, that I couldn't install because i didn't have his password that is what made me aware that his acct. was still active. I don't know what to do. Any help is greatly appreciated. Thank you.
Before buying a second-hand computer, you should have run Apple Diagnostics or the Apple Hardware Test, whichever is applicable.
The first thing to do after buying the computer is to erase the internal drive and install a clean copy of OS X. You—not the original owner—must do that. Changes made by Apple over the years have made this seemingly straightforward task very complex.
How you go about it depends on the model, and on whether you already own another Mac. If you're not sure of the model, enter the serial number on this page. Then find the model on this page to see what OS version was originally installed.
It's unsafe, and may be unlawful, to use a computer with software installed by a previous owner.
1. If you don't own another Mac
a. If the machine shipped with OS X 10.4 or 10.5, you need a boxed and shrink-wrapped retail Snow Leopard (OS X 10.6) installation disc from the Apple Store or a reputable reseller—not from eBay or anything of the kind. If the machine is very old and has less than 1 GB of memory, you'll need to add more in order to install 10.6. Preferably, install as much memory as it can take, according to the technical specifications.
b. If the machine shipped with OS X 10.6, you need the installation media that came with it: gray installation discs, or a USB flash drive for a MacBook Air. You should have received the media from the original owner, but if you didn't, order replacements from Apple. A retail disc, or the gray discs from another model, will not work.
To start up from an optical disc or a flash drive, insert it, then restart the computer and hold down the C key at the startup chime. Release the key when you see the gray Apple logo on the screen.
c. If the machine shipped with OS X 10.7 or later, you don't need media. It should start up in Internet Recovery mode when you hold down the key combination option-command-R at the startup chime. Release the keys when you see a spinning globe.
d. Some 2010-2011 models shipped with OS X 10.6 and received a firmware update after 10.7 was released, enabling them to use Internet Recovery. If you have one of those models, you can't reinstall 10.6 even from the original media, and Internet Recovery will not work either without the original owner's Apple ID. In that case, contact Apple Support, or take the machine to an Apple Store or another authorized service provider to have the OS installed.
2. If you do own another Mac
If you already own another Mac that was upgraded in the App Store to the version of OS X that you want to install, and if the new Mac is compatible with it, then you can install it. Use Recovery Disk Assistant to prepare a USB device, then start up the new Mac from it by holding down the C key at the startup chime. Alternatively, if you have a Time Machine backup of OS X 10.7.3 or later on an external hard drive (not a Time Capsule or other network device), you can start from that by holding down the option key and selecting it from the row of icons that appears. Note that if your other Mac was never upgraded in the App Store, you can't use this method.
3. Partition and install OS X
a. If you see a lock screen when trying to start up from installation media or in Recovery mode, then a firmware password was set by the previous owner, or the machine was remotely locked via iCloud. You'll either have to contact the owner or take the machine to an Apple Store or another service provider to be unlocked. You may be asked for proof of ownership.
b. Launch Disk Utility and select the icon of the internal drive—not any of the volume icons nested beneath it. In the Partition tab, select the default options: a GUID partition table with one data volume in Mac OS Extended (Journaled) format. This operation will permanently remove all existing data on the drive.
c. An unusual problem may arise if all the following conditions apply:
OS X 10.7 or later was installed by the previous owner
The startup volume was encrypted with FileVault
You're booted in Recovery mode (that is, not from a 10.6 installation disc)
In that case, you won't be able to unlock the volume or partition the drive without the FileVault password. Ask for guidance or see this discussion.
d. After partitioning, quit Disk Utility and run the OS X Installer. If you're installing a version of OS X acquired from the App Store, you will need the Apple ID and password that you used. When the installation is done, the system will automatically restart into the Setup Assistant, which will prompt you to transfer the data from another Mac, its backups, or from a Windows computer. If you have any data to transfer, this is usually the best time to do it.
e. Run Software Update and install all available system updates from Apple. To upgrade to a major version of OS X newer than 10.6, get it from the Mac App Store. Note that you can't keep an upgraded version that was installed by the original owner. He or she can't legally transfer it to you, and without the Apple ID you won't be able to update it in Software Update or reinstall, if that becomes necessary. The same goes for any App Store products that the previous owner installed—you have to repurchase them.
4. Other issues
a. If the original owner "accepted" the bundled iLife applications (iPhoto, iMovie, and Garage Band) in the App Store so that he or she could update them, then they're irrevocably linked to that Apple ID and you won't be able to download them without buying them. Reportedly, Mac App Store Customer Service has sometimes issued redemption codes for these apps to second owners who asked.
b. If the previous owner didn't deauthorize the computer in the iTunes Store under his Apple ID, you wont be able to authorize it immediately under your ID. In that case, you'll either have to wait up to 90 days or contact iTunes Support.
c. When trying to create a new iCloud account, you might get a failure message: "Account limit reached." Apple imposes a lifetime limit of three iCloud account setups per device. Erasing the device does not reset the limit. You can still use an iCloud account that was created on another device, but you won't be able to create a new one. Contact iCloud Support for more information. The setup limit doesn't apply to Apple ID accounts used for other services, such as the iTunes and Mac App Stores, or iMessage. You can create as many of those accounts as you like. -
I downloaded a software update on my iPhone. Now it's asking me to connect to iTunes, but I don't have my computer with iTunes to connect to and won't be able to for a few days. What can I do to use my phone now?
Hi,
Thank you for your reply, I did go to my general settings, but for some odd reason I don't have a restrictions setting, or a reset setting. I thought I could reset all the setting to see if it could be that, but as I said there aren't any.
My husband also has the iPad 2, and also did the software update and hasn't had any problems at all. I took both iPad's and compared the settings thinking maybe there could be a setting that could have been changed when the update was done. -
HT1925 I lost my Iphone, how can I reinstall my account and retrieve my stuff?
I've gone and lost my Iphone
How can I reinstall my account and retrieve all my stuff?Contact your carrier and the police. If it was lost in a specific building, ask the people running it.
(124410) -
I just bought a new iMac and now I amtrying to use it as a screen for my Macbook pro, but it don’t have a MiniDisplayPort the new model only have Thunderbolt which my Macbook don’t have. Isthere any way to connect this two mac’s anyway??
Screen sharing setup in 10.5, 10.6 are described by the links by operating system. 10.7 is fairly similar to 10.6.
And if both Macs have Firewire, you can setup a Firewire over IP network for fast communication between machines. Note if you have two different Firewire ports a 6 pin to 9 pin Firewire cable does exist. There are no Firewire to USB cables. -
I have an Ipad and Iphone but I don't have an Airprint at home but only a WIFI printer, my question is if I connect the wifi printer to Airport express, can I print from Ipad and Iphone ? Please help me if anyone knows about this.
Unfortunately, connecting a non-AirPrint-enabled printer to an AirPort base station's USB port will not make it AirPrint-ready.
You will need to use another solution, like Printopia, to be able to print to this printer from an iOS device. -
i have brought a iphone 4 and the person i brought it from has not deleted her icloud account i need her pasword to delete it but hse wont give it to me what can i do how can i add my icloud account can you give me a reasonable answer please. thank you.
The seller needs to follow this procedure:
http://support.apple.com/kb/TS4515
If she refuses, then as Tim suggested the iPhone is probably stolen. You'll need to contact your local police department and ask how to proceed.
Regards. -
If my wife and I share our Imac but have separate Iphones and Ipads, can we set up 2 separate Iclouds on the Imac? Or do we have 1 Icloud account and synch our individual devices separately?
Set 2 independent users on the iMac, each can then have their own accounts (iCloud, iTunes etc)
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I recently upgraded to a new iphone. Everything transferred except my photos. Can I retrieve my photos from iCloud and transfer them to my new phone? My old phone has already been transferred to a new user.
Did you restore your iCloud backup? That should recover camera roll photos.
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My iphone is now locked at activation screen.My old Iphone purchased from Japan to Vietnam nam.toi reset iphone without knowing the old icloud account and I can not contact the previous owner to do now iphone.
The phone is useless unless you can contact the previous owner. There is nothing anyone can do to help. If you are able to contact, the following contains instructions on what they need to do: iCloud: Activation Lock
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When my daughter got her first iphone we set it up with my email address, she now has her own email & new iphone. I want to use my email address for my icloud, can I delete the content from the icloud account and continue to use my email?
Yes, but be sure she is on a separate iCloud account with a separate ID before deleting anything. Be sure there is nothing that you want to keep on your device too. When you delete the data from iCloud it will be deleted from all devices signed into the account. Then you can delete the data from the existing account by doing the following:
To delete the contacts, go to iCloud.com from your computer, log into your iCloud account and open Contacts, click on All Contacts on the left, to the right click on any single contact to select it, click on the Actions (gear shaped) icon at the bottom left and choose Select All, then press the Delete key on your keyboard.
For Calendars, open the calendar on icloud.com, click Edit on the bottom left, then tap the minus sign to the right of each calendar to delete it.
For Notes, open notes on icloud.com, click on each note on the left, then click Delete at the top to delete it.
For Reminders, open reminders on icloud.com, click on each reminder and press your Delete key to delete it.
For Mail, open your mail on icloud.com, click each folder on the left (such as your inbox), click on a single message to the right, press Control-A on your keyboard to select them all, then press your Delete key. Repeat this for each of your mail folders except Trash. When finished, click on the actions (gear-shaped) icon on the bottom left and select Empty Trash.
If you also want to delete your iCloud backups you can go to Settings>iCloud>Storage & Backup>Manage Storage on your device, tap the name of your device under Backups, then tap Delete Backup. -
Guys am using an iphone 5s that is sealed new, and i tried to restore my backup from my itunes and it was restored a wrong backup that doesnt belong to me and it contains an icloud account, and i want to delete this account. Any help please.
This phone was new. And it was sealed from the box that was closed. And the backup was on my laptop. And this icloud account was saved by mistake on my laptop.
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I had bought iPhone 4 from OLX. When i had deleted iCloud account and restored my iPhone it is still asking me about Apple I.D to activate my Phone.. Why is it so..?? Suggest me a possible reason for my Question so that i may continue using my iPhone...
I dont have any contact detail of that person whom i had bought this phone..If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.
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I dont know the iCloud account and password from my iphone 4s
i dont know the iCloud account and password from my iphone 4s!
i buy a i4s but is with iCloud acc, and i dont know it :S y need help because i cant use it, and the person that sell to me, dont know too.If the Account is not yours then you wont be able to change it - If the Account is someone elses they will have to take care of it.
Can try to restore device back to factory settings and then start over with all your stuff
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