HT5622 My yahoo e.mail account was disabled and I forgot my security questions how could I rest my security questions by my Apple ID?

My yahoo e.mail account was disabled and I forgot my security questions how could I rest my security questions by my Apple ID?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101370)

Similar Messages

  • TS2446 My account was disabled because I forgot my security question answers how do I fix this problem?

    My account was disabled because I forgot my security question, how do I fix this problem

    Click here and request assistance.
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  • My e-mail account was blocked and I forgot my iTunes password.

    My e-mail account was blocked and I forgot my iTunes password. Now I cannot receive the new password, as I cannot enter my hotmail account. What should I do to change my iTunes account, plus my iCloud account? Thank you in advance!

    If you remember your answers to your security questions then you can try getting the password reset via http://iforgot.apple.com
    If not then you can try contacting Support in your country and see if they can reset the password for you : http://support.apple.com/kb/HT5699
    If you can access to it you can update the primary email address on it by tapping on your id in Settings > iTunes & App Store on your iPad and then tapping 'view Apple id' on the popup, or you can do it via the Store > View Account menu option on your computer's iTunes or via http://appleid.apple.com

  • My ipad mini was disabled and kept saying connect to itunes how do i do that

    my ipad mini was disabled and kept saying connect to itunes how do i do that

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
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    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
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  • My old email account was disabled and I can't remember my password - how can I reset my password or move $ to a new itunes/email account?  It seems I must have mis-typed my information because I can't answer the security questions correctly...

    My old email account is disabled and I can't remember my itunes password - how can I reset my password or move $ to a new itunes/email account?  It seems I must have mis-typed my account information because I can't answer the security questions correctly...

    ➡ https://iforgot.apple.com/

  • TS2446 how can I get back into Itunes store so that I can make a purchase - my account was disabled and now I cannot get back in - don't understand the instructions!!!!!!

    How can I access itunes store  after this Apple ID was disabled in January 2013

    Contact iTunes store support for assistance: http://www.apple.com/emea/support/itunes/contact.html.  They will be able to tell you what needs to be done to enable it again.

  • My iTunes account was hacked and my password has been changed how do I get back in?

    Hacked account

    Can you get the password reset via http://iforgot.apple.com ?
    If not then try contacting Support in your country and see if they can get you access to the account : http://support.apple.com/kb/HT5699

  • My iTunes account was disabled:  epic fail Apple!

    So, here's my story.  Last night, I was suddenly aware that I couldn't update apps on my iPhone (4S, up to date), or load new ones.  Tried everything, nothing helped.  iPad seemed fine.  Restored, restarted, resetting as new phone, nothing worked.  I went to my local genius bar and spend THREE HOURS with them, where they tried everything as well, resotring, resetting, even swapping the phone, nothing helped.  They suggested I contact apple for more help, I completely stumped the entire genius team at this store. Calling apple store support on my way home in a huff, the nice woman on the other line suggested that my account might be disabled.  So, upon returning home, I looked up "disabled itunes account" and noticed that to fix this, all one needed to do is change your itunes password.  When I did that, everything was fine again.  Apps loaded fine, existing apps updated fine as well.
    I consider this an epic fail on Apple's part.  Mind you, I love the iPhone, have had every model, and would never get another phone.  Nevertheless, why was my account disabled?  Why is there no phone number to call itunes support?  I have to email and wait for them to call back?  Why wasn't I sent a message saying that my account was disabled becuase of a potential security breach?  My account is in good standing, I barely purchase anything to be honest.  The odd small app or two, but that's it.  All was valid and in good standing.  Why would the geniuses not think to say "maybe it's your itunes account, let's change the password and see what happened."  I consider this a collasal failure, making me waste an entire evening, only for it to be a quick fix.
    Has anyone else experienced this? 
    Thanks for the feedback!
    D

    why was my account disabled?
    Usually it is because of multiple incorrect password entry attempts. Since resetting the password fixed the problem, this would seem to be likely. I can't say with certainty, though.
    Why is there no phone number to call itunes support?
    Because Apple does not provide telephone support for the iTunes Store,
    Why wasn't I sent a message saying that my account was disabled becuase of a potential security breach?
    No idea. E-mails are I believe usual in at least some such cases, but whether one would be generated in this specific instance (and perhaps was blocked by a spam filter) I can't say.
    Why would the geniuses not think to say "maybe it's your itunes account, let's change the password and see what happened."
    Again, no firm idea, but the Geniuses aren't expected to provide support for the iTunes Store, so it probably hasn't arisen in exactly that way before and hence just didn't occur to them in absence of any evidence or notification that the account was disabled.
    You can comment to Apple in the matter via their feedback page, if you wish:
    http://www.apple.com/feedback/itunesapp.html
    Regards.

  • My account was disabled

    My iTunes account was disabled and the email account associated with it has been deleted so I am unabled to reactivate my account. I like that account, I want it back.

    Or if there was at least a way for me to still watch the video I bought with that account, that would be cool as well.

  • HT1349 My acc was disabled and I changed the password and updated financial info and it doesnt work

    My account was disabled and I changed the password and updated finacial info and it still does not work

    No, we can't.  We're all users here.  Contact iTunes support.  Use the "Contact Us" link on the bottom left hand corner of this page.

  • Help, email down! - "Your Yahoo! Mail account has ...

    Hi all
    For some reason I can no longer use BT Yahoo email servers or services. I hope someone can help.
    I have been a BT Infinity customer for about 6 months without issue. Tonight my email stopped working. The only change I made today is opting back in to BT FON WiFi Community using the portal on the Home Hub. This could be a red herring but no other account, router or service changes have been made.
    1. If Outlook attempts to connect I get a username or password error. Emails stick in the Outbox.
    2. If I send from another account to my btinternet address I get an NDR from a bt.mail.ird.yahoo.com mail server:
    Sorry your message to <me>@btinternet.com cannot be delivered. This account has been disabled or discontinued [#102].
    Despite the send/receive errors in Outlook (see #1), the email is still received.
    3. I can log in to BT Yahoo member page, but if I click on Email:
    Your Yahoo! Mail Account is no longer active.
    Unfortunately, we cannot reactivate your account because:
    Your Yahoo! Mail account has been disabled. Please contact user support.
    Any help greatly appreciated. I don't use my btinternet.com address to receive email (I use a catch-all address with a registered domain name to forward to gmail). However I need to use their SMTP servers to send email, which at the moment I'm unable to do.
    Regards, Dave
    Solved!
    Go to Solution.

    Problem is now resolved.
    I called BT yesterday on 0800 111 4567 and raised a support ticket. They confirmed the problem wasn't at my end so they raised a (free) support ticket. They said my email account looked ok from their end too, so they'd escalated it to the Yahoo server team. This morning all worked fine again when outbound SMTP email was triggered at 6am.
    I don't know what the problem or resolution was but I'm glad to be back up and running. Full credit to BT. I was given a maximum response time of 48 hours from this morning (when Yahoo would pick up the call). I was therefore looking at 3 days of potential downtime. After a bit of a grumble from my end, the duty manager agreed to prioritise the call which he appears to have done successfully.
    Thanks to anyone who's read this far! Regards, Dave

  • One Yahoo! mail account does not receive email sent from .mac

    OK, this is an odd problem, and any help would be appreciated.
    My girlfriend's Yahoo! mail account does not receive email sent from my .mac address. If I send email from my Gmail or Yahoo! accounts she receives the message. No one else has informed me that they haven't received email from the .mac address. Additionally, the .mac account is in her address book.
    Anyway, has anyone seen a similar pattern with Yahoo! or any other email provider?
    Thanks.
    - Jennings

    Thanks for the reply . . . and yes, the recipient's email provider likely holds the answer.
    However, I was hoping someone here might have had a similar experience and could answer as the email provider is Yahoo, and they are slow in responding to help requests . . . for a period I hosted a personal, paid website through Yahoo Domains and help tickets lingered for several days on multiple occasions (this being the reason the site is no longer hosted by Yahoo). I also doubt Yahoo will expend too much energy resolving a problem for a free email account.
    Anyway, I posted in the Yahoo mail forums, and hopefully something will come-up . . . .

  • Mail says that it can't connect to my Yahoo! Mail account

    This has happened quite frequently to me recently: my Mail account on my Mac will randomnly say that it "Can't connect to the account Yahoo!" which is my primary email account. It will then have me enter my password to my Yahoo! Mail account. This is rather annoying, and I was wondering how I can get this to stop.

    I experience the same issue. I am in contact with apple support who have as yet not been able to resolve the problem. To receive mail on my mac I first have to log into yahoo.com via a browser and then I can return to apple mail where mail sending and receiving works for a few minutes. After some time the connection between apple mail and yahoo.com breaks (even though I remain logged into yahoo.com) and I can no longer send and receive mail from my mac. I then have to log out and back in again to yahoo.com for the mail to again work in apple mail. This have been an issue since late June.  

  • HT203433 I downloaded apps with one appleid on my iphone.  When my account was disabled I set up a new appleid & account.  Now I cannot update apps on my iphone that were downloaded with original appleid when I login with my new apple id.  What do I need

    I downloaded apps with one appleid on my iphone.  When my account was disabled I set up a new appleid & account.  Now I cannot update apps on my iphone that were downloaded with original appleid when I login with my new apple id.  What do I need to do?

    You can write into support and ask for help reenabling the account through this link here:
    http://www.apple.com/support/itunes/contact/
    Since the applications were purchased on the older account, you will need to log into that account to update them. The newer account will not recognize the purchases because they are not a part of the purchase history for the specific account.

  • HT2534 Yes my itunes account was disable because i got charged for unathorized purchases and due to that fact i cannot download any apps or get my music from icloud because my account is disable can you help me please,?

    Yes my itunes account was disable because i got charged for unathorized purchases and due to that fact i cannot download any apps or get my music from icloud because my account is disable can you help me please,?

    Try contacting the iTunes Store: http://www.apple.com/support/itunes/contact/

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