HT5622 New imac. Mavericks. messages/facetime won't allow login.

yep. brand new computer, other aps respond well to apple ID login... except Messages and facetime. I've tried re-entering, restarting, creating new user accounts, resetting keychains, and everything else I could find in other threads... what is wrong with my software? the Apple ID works fine on other comuters with messages and facetime. What's the hold up Apple?

Hi,
Any chance this is a refurb ?
If so check the Serial number is present.
Apple Menu > About this Mac.
Click twice on the line that tells you the current OS version.
It will change to the Build number then the Serial Number.
If it is missing it will need to be flashed to the board before FaceTime and Messages will work.
8:26 pm Tuesday; April 29, 2014
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

Similar Messages

I cannot open elements 8 on new imac error message 150:30 appears. any suggestions?

I cannot open elements 8 on new imac error message 150:30 appears. any suggestions?

See if this helps:
http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html

Since upgrading to os x maverick, my FaceTime won't let me sign in and continues to prompt me to put in my iCloud password.

Since upgrading to os x maverick, my FaceTime won't let me sign in and continues to prompt me to put in my iCloud password. It sometimes asks me to put it in 5-6 times and then it gives me an error saying that the program certification is revoked or expired. I live overseas and previously utilized FaceTime to talk to my girlfriend.

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

On my new iMac Mavericks iMovie has disappeared (crashed?). Since iMovie is preinstalled, I have no DVD to restore it. There were two projects under work. How can I get back iMovie?

On my new iMac Mavericks idMovie dhas disappeared (crashed?). lSince the programme is preinstalled, I have no CD to reinstall it. Several film projects were under work. How could I get back the programme?

Mavericks doesn't include iMovie. It's a separate download from the App Store.
Log into the App Store and download it.

Anyone know how to get harman kardon soundsticks II to work on new iMac Mavericks

Anyone know how to get harman kardon soundsticks II to work on new iMac Mavericks??

I'm using the original HK Soundsticks on a 2013 MacBook Air running Mavericks.
Don't they show up in the Sound Preferences? Are they plugged directly into your iMac?
Little more info would help.

New iPhone 6 plus upgraded from 4S, continues to show iCloud backup message and won't allow me to upgrade software to iOS 8.1

new iPhone 6 plus 128 GB upgraded from 4S, continues to show iCloud backup message and won't allow me to upgrade software to iOS 8.1

Glad it helped. I can relate to not bringing your A game... I had (minor, outpatient) surgery this morning. I'm still in Percocet happy land. LOL
Hope the small feels better.

Officejet 6500 e710n-z cannot connect to new iMac Mavericks 10.9.5

I"ve had the Officejet al in one for a year or more now and it has worked fine connecting well to my old Macbookair (10.5.8) with few problems printing wirelessly. Since getting a brand new Imac with spanking new software I cannot connect. There seems to be no printer drivers in the imac so I downloaded the full HP suite. Still using
system prefs>
printers and scanners>
add printer
nothing appears. Not recognised. At all. Updated OS. REbooted printer. Reconnected to network router (BT Home hub5) form scratch. Only recognised when I attached it to USB, but as soon as I unplugged it was 'offline' despite both imac and OJ being connected to same network router. Can you help...? Your helppages simply direct me to go through the steps referred to above ie how to 'add' a new printer in the OS system prefs (which I can't as it simply does not show up unless connected by wire, which defeats the object...).
Thanks
Trevor P

Hi @trevorpick , and welcome to the HP Forums!
I see you're running into printing issues. I would like to help.
I would suggest deleting the printer from your print system, using this document: Uninstalling the Printer Software.
Once you have deleted it, I would suggest verifying and repairing the disk permissions: About Disk Utility's Repair Disk Permissions feature.
I would also suggest running your Apple updates: OS X: Updating OS X and Mac App Store apps
After the updates, I would recommend readding the printer via OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
Once it is readded to your system, I would recommend this document on Wireless printing center Troubleshooting Issues.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

New Imac - now my ipod won't work

I've recently upgraded from an 800mhz imac to a 1.6Mhz imac G5
I didn't have chance to transfer all the date from the old one to the new one, and I've now got the unenviable task of updating everything.
Thing is, when I connect my ipod to my new imac, it says something like this ipod is setup to use a library from a different machine - do you want to use this libarary and replace everything on your ipod ?
I have a 60GB ipod with over 55GB of music and photos.
Can anyone help me ? I obviously don't want to do that if I can help it. My music library is backed up on a 120GB Maxtor drive, which is only connected by USB, not firewire. So it'll take forever to upload.
The alternative I guess would be to buy a firewire enclosure and update my ipo, but I'm wondering if there is a fix around this ?

Your best option is to use the Migration Assistant that can be found in your utilities folder. All you need to do is connect your old and new mac's together via a firewire cable. I too recently purchased an additional mac, and it copied over everything including my iTunes without a hitch!
Or, this may help: http://docs.info.apple.com/article.html?artnum=300173
If you are getting rid of your old MAC, don't forget to DeAuthorize it from your iTunes.
Hope this helps!

How to move iPhoto Library from MacBookPro (Leopard) to new iMac (Mavericks)

Hi,
I've just purchased a new iMac and want to move my iPhoto Library from my older (2008) MacbookPro. Have looked it up and tried to do so, by copying the iPhotoLibrary file from the old machine to the new, and starting iPhoto with option key down & pointing to the new library. When that didnt work, I tried booting with the option & command down, and attempted to Repair, and then to Rebuild the Library.
In all cases, iPhoto opens, but doesnt see any photos in the iPhoto Library. The iPhoto Library works fine on the old macbook pro.
What shall I do?
Thanks
Tom

Ok I know it's been awhile but I finally was able to try your suggestion.
I downloaded iPhoto Library Manager on my macbook pro, connected my macbook pro to my new iMac and did a Rebuild Library from the existing library on the macbook pro, setting it up to save to my new iMac.
It began to do the rebuild (though there were many "unreadable files") and went through the operation, which looked like it was going to take several hours to complete.
But at a certain point (after an hour or so), the macbook pro complained that I dont have enough space on my startup disk!!
So I can only guess that the rebuild must have done something to the original iPhoto Library after all (even though the settings on my iPhoto are to NOT copy files to Library on import if that matters...). The Library is 32 Gb though I dont remember what it's size was before...
Sure enough, my starup Macintosh HD now has only 1GB space on it. Yikes!
I stopped the rebuild process.
Not sure if I need to now just trash the original library to make space on my HD (of course I can save it elsewhere in case its useful), but since the rebuild didnt even get halfway through its process, the rebult library on the new iMac isnt going to do me any good. Maybe I've just lost all the years of work I've done organizing my library. Maybe I just need to start over with new kind of software (or using iPhoto start again from scratch on the new iMac).
What do you think happened? I thought the rebuild wouldnt affect the original library.
Tom

New iMac / Mavericks / Lost all GB Instruments...

I just transferred everything from an old G5 / 10.5.8 to a new iMac / 10.9
I had / have 10 gigs of stuff in the library in Application Support and Audio.
Jam Pack 4 Symphony and lots more. Nothing is showing up on GB 10 or
GB 6.
Do I need to start over?
Thanks,
basie

I think the data is still there under caches/com.apple.AddressBook/MetaDat but I don't know what this means or how to get it back into the address book. Is it something to do with the fact that under users I have 'mwelliott99' beside the picture of a house on Finder but I also have Matts Docs, a seperate file in which all the data seems to sit. Does this make any sense - can anyone help? Be really grateful. Thanks
Matt

After moving files to new iMac, an iMovie project won't play audio music tracks

I bought new imac. Transferred files using target disk method and firewire - drag and drop. All files appear to have moved OK to new imac. But when I try to resume working on an imovie project that I had started on the old imac, the itunes music clips I dragged into a series of clips does not play the music, even though the green bar appears under the clips and the audio adjustments appear to be the same as in the old imac, which I still have. The audio that is "built in" to the original clips when the videos were made on the camera are still there and play. Help, please ? Thanks.

Hi
*Not knowing the origin to Your problem - General approach when in trouble is as follows.*
• Delete iDVD pref file - *or rather start a new user/account* - log into this and re-try
iDVD pref file resides.
Mac Hard Disk (start-up HD)/Users/"Your account"/Library/Preferences
and is named. com.apple.iDVD.plist
While iDVD is NOT RUNNING - move this file out to desk-top.
Now restart iDVD.
• Free space on internal (start-up) hard disk if it is less than 10Gb should rather have 25Gb
• Hard disk is untidy. Repair Permissions, Repair Hard disk (Apple Disc Util tool)
• Program miss-match. iDVD 5.0.2, Mac OS X.4.11 AND QuickTime 7.5.5 - is OK - DON’T work under Leopard
• Program miss-match. iDVD 6.0.4, Mac OS X.4.11 AND QuickTime 7.5.5 - is OK (might work under Leopard)
• Program miss-match. iDVD’08 v. 7.0.1, Mac OS X.4.11 AND QuickTime 7.5.5 - is OK (might work under Leopard)
• iDVD (08) v7 Locate theme folder. Move out iDVD1, iDVD 2 and eventually iDVD4 folders to desktop - re-try
• Try a Cleaning CD/DVD that cleans the laser lens on the DVD burner/player
iDVD 6.0.4 and iDVD 7.0.1 are compatible with Mac OS X 10.5 Leopard
Last resort. from Craig. Solved the problem!! Finally!!
I deleted every iDVD application and folder from my boot drive,
emptied the trash and then installed iDVD 08 using the customize option
and I am up and running.
If You do a re-install be sure to get rid of all iDVD old parts AND then EMPTY the Trash-basket !
iDVD updated ?
Apple Codec updated ?
Start a New Clean project - or delete project assets
No of Colors - must be set to millions
Yours Bengt W

Made the switch from Windows with a new iMac now my iPhone won't sync with erasing

Hello!
        I migrated from an older PC to a new iMac and when I try to sync my iPhone (which was synced on the old PC ) it wants to erase all my iPhones (3GS) data in favor of what currently on the iMac's/iTunes.
        I deauturized my iTunes account on the old PC before switching, was there something else I may have missed?
        I'd like to be able to import all the app and music tht's currently on my iPhone into my new iMac/iTunes.
        Is there a way to acheive this?
        BTW I LOVE MY IMAC!!!!!!!!!!!!
        Thanks in advance for any comments/advise...........
        D.

If you transfer your iTunes library from your PC to your Mac following the instructions included with this link, no iTunes content on your iPhone will be erased with the first sync with iTunes on your Mac.
http://support.apple.com/kb/HT1751

I am getting a runtime error message that won't allow itunes to open when I plug in my ipod. Any suggestions?? I already rebooted my computer. It worked fine yesterday.

I am getting a run time error message that I've never seen before, it won't allow me to connect my ipod touch with windows. It says: An application has made an attempt to load the C runtime library incorrectly.
I have no idea what this means but it was working fine yesterday when I connected it.
I have rebooted my computer and nothing has been fixed.

Did you do this:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

Why does this iPad not save sent messages and won't allow a message to be sent to trash?

Received a used iPad as a gift. In email, it won't save any sent messages, nor will it allow me to Trash a message. Sent email goes out, but no copy saved in any folder. When I try to delete a message, it temporarily disappears but comes back when I open mail again. Also get message that says "Unable to move message to Trash."
Thanks for your help
Clearheart

For the deleting emails, try turning the account off and on : Settings > Mail, Contacts, Calendars , then tap the account on the right, slide Mail to 'off', exit settings and go back into the Mail app, and then go back to Settings and slide Mail back to 'on'
A second option if that doesn't work then try closing the Mail app via the taskbar : double-click the home button to open the taskbar and then swipe or drag the Mail app's 'screen' up and off the top of the screen to close it, and click the home button to close the taskbar.
And a third thing to try is to go into Settings > Mail, Contacts, Calendars. Then select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder so that it gets a tick against it - then come out of that series of popups by tapping on the relevant buttons at the top of them and then see if you can delete emails.
For the sent emails check what folder they are being stored, in a similar way to the above third option for deleting emails.

As there is no audio input on the new iMac range, What external equipment will allow me to record onto my iMac ?

As there is no audio input port on the new imac range, what external epuipment can i use to record dj podcasts from a pioneer DJM 700 mixer?

I'd be inclined to use something like the Numark Stereo I/O. If you're currently using the line-in on an iMac then you will see a drastic improvement.
http://www.numark.com/product/stereoio
That said, you can spend as much or as little as your wallet will allow on a USB input device, more investment brings better quality ADCs, higher bit rates, lower latency and more inputs.

HT5622 New imac. Mavericks. messages/facetime won't allow login.

Similar Messages

Maybe you are looking for