HT5622 problems with the billing address
I had my iTunes under my UK card and address, but I have moved to Switzerland and have a new card and address now. The problem is I cannot change the region without changing the billing info and vice-versa.
Hello 11223345
To sort you out, change the credit card to None before changing the stores.
iTunes Store: Changing account information
http://support.apple.com/kb/ht1918
Thanks for using Apple Support Communities.
Regards,
-Norm G.
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I face problem with the billing
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Hi,
You can assign revenue Dummy Cost center directly to GL account used here. Go to Tcode KA02, select the respective GL account (Cost Element). Under Tab "Default Account Assignment" maintain your revenue dummy cost center.
Now every time this GL account gets hit, it'll take this cost center automatically.
Hope this helps you.
Thanks,
- Mahak
Edited by: Mahak Birla Mantri on Jun 16, 2009 12:29 PM -
6 year long problem with my billing address!!
In 2006 I moved house. I was originally set to move into a property in North Yorkshire and set up my phone line and internet to be connected when I moved in. Unfortunatley the move fell through prompting me to move into a different property 1/4mile away. To cut a long story short, I have since lived in 2 other properties since then and BT STILL AFTER 6 YEARS HAVE NOt UPDATED MY NEW ADDRESS despite numerous phone calls over the years and messing about. In 2010 I moved into a property in East Yorkshire. Again, the same problems. They sent my BT hub to the old property and the engineer! Hence it took me a month to get my phone and interenet connected. Once again more phone calls and the promise that the address was changed on their systems!!! But no, no new address! That would be expecting miracles!! Last week I ordered BT infinity. AGAIN the same issues! 6 year old address STILL on the system DESPITE me having recieved letters from BT to my CURRENT address, but i was assured my BT that my address was changed so why am I not suprised when I log onto my account to see that the new Hub and engineer will go to, you guessed it, the address which never even got activated with a line!!!!
I am fed up of trying to solve this issue. The thought of trying to get through and having the explaing the siutation again and again makes me just give up! I have warned BT that if they do not resolve this issue I will cancel everything I have with them and leave. This still hasnt helped. I do not want to leave BT, the interenet connection is top notch here and the infinity would be the same price I pay now, but the customer service is an abomination!
PLease can someone how i get this issue resolved? How many more times can i tell them my new address and have them tell me its been updated only to find it hasnt been?! Please help before I crack up!!As this is the first time you have been on this forum, you would not have been in contact with the UK based BT Care Team, as they only deal with enquiries via this forum, and are specialists.
Please contact them, here is the link again.
If you would like to contact one of the UK based BT Care Team who moderate this forum, they should be able to help you.
They can be contacted using this link BT Care Team
They normally respond by phone or e-mail, within three working days, however you should get an immediate confirmation, with a tracking number.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones. -
The thing is, I've never used my credit card to buy a thing on the app store... and when I go to the purchase history, there's nothing...
I've tryied to change credit cards, and I always calls invalid, that I've got the numbers wrong... but I've put them right...
what should I do?Hello Snoweagle57,
It sounds like you are trying to download a free app, and when prompted to enter a credit card it is declined. I would use this article to go into iTunes and change your payment method to None:
Change or remove your payment information from your iTunes Store account (Apple ID)
http://support.apple.com/kb/ht1918
If you are unable to select None, the following article may help you determine why:
Why can’t I select None when I edit my Apple ID payment information?
http://support.apple.com/kb/ts5366
Thank you for using Apple Support Communities.
Take care,
Sterling -
i have tired everything and nothing works i restored my ipod and now i cant get any of my apps back
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Anyone who can help me?
It says : hr. Fr. Frk. And Dr. But not mister, that i need to verify my account :(
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I downloaded a game and it would let me on it, it was fine, but now when i click on it, it wont let me on it , it just says there is a problem with the billing information?
http://www.apple.com/support/itunes/contact/
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I am living in moscow, but i have a mastercard in vietnam. I changed my location in itunes from Russia into Vietnam. But when I change my billing info, and write my card's informations. It said I have problems with the address. I typed my address in VN. What should I do now ????
To answer the second question first, the owners of the music (and that is not Apple) decide where their music can be sold. If they decide (for whatever reason) not to sell their music in a particular country, they will not let a music retailer (that is Apple this time) sell it in that country. So the "system" is beyond Apple's control.
As for your first post; (if I understand you correctly), the iTunes Store knows that you are in Russia, so using a credit card registered in Vietnam is simply going to look like you're trying to get round the system.
The credit card is tied to an address, and therefore to a country. Simply using a different country's address is not going to work.
By the way, this is a world-wide situation. It's not a matter of having to use a Russian card, whatever card you use has to be registered at an address in Russia.
Use the support link in the iTunes Store to contact Apple and see if you can straighten out whether you can buy songs, where ever you are and with whichever card you have. -
When going to update it says there is a billing problem with the previous purchase when I go to update it still won't let me download and all the info is correct. How do I fix this?
You have to email iTunes Store Support about this issue now. You can get started here. Change the country in the upper right if necessary.
https://ssl.apple.com/emea/support/itunes/contact.html -
Ive downloaded some apps onto my pc yet only 1 has synced to my ipad, it says something about theres a problem with my billing, yet I purchased the 1 app I got for $20, but 1 free app and another paid, wont sync, i di have money in my account
Right click on your iPad's name in the iTunes app on your computer and choose to transfer purchases. That should transfer anything that you have bought with the App Store app on the iPad to the iTunes app on your computer.
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Problems with the postal code in address iview ESS.
I would greatly appreciate if someone answer this threat. I am having this big problem with the address iview. It is not possible to change the postal code in the address iview.
Can you explain the issue? Means for which country this issue is coming. We faced similar issue. There is some bug in ESS/MSS package itself. You send me details of issue at [email protected] I will reply you back with OSS message answered by SAP if that is a bug.
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How to correct checkout form "there is a problem with the PayPal email address supplied"
PayPal Pro submissions do not go through. The error message reads "We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller."
I called PayPal. They checked and said my checkout form was not sending my email address to them. Any help on getting this to work will be sincerly appreciated. Thank you.- If you want to replace the headphone jack yourself see:
iPod Touch Repair - iFixit
- Apple will only exchange your iPod for a refurbished one for this price, You get a new battery. However, it may not be worth it for a 2G iPod.
Apple - Support - iPod - Repair pricing- A third-party place like this one is less expensive. Google from more places.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens -
When I try to update my apps, I keep getting the message that there is a problem with my billing information even though this is the billing information I have always used in purchasing my apps. What do I do?
You probably need to confirm the security code of your CC. Log into your account an input this, even if it's already there.
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Why the Apple Store billed me with the purchase from City Ville that didn't go through because they have problem with the server,
This is happening to me too. I'm looking for anyway to fix this its getting very annoying not being able to update apps.
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HELLO
I was playing candy crush and I had too much problem with my bill your charge too much I want to know what is the problem with this game costTake it up with iTunes Support - we are not Apple here, we are just users like you:
http://www.apple.com/support/itunes/ww/
Cheers,
GB
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