HT5622 set up apple id with invalid rescue email ??
I set up my apple id with a invalid rescue email. Now I forgot the answer of my security question and can't reset security question so How can I change my password when i can't answer security questions ??
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
Similar Messages
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Set up apple Id with invalid email so can't validate new account. How can I edit account info when I can't sign in for anything? Thx
Hi Franklin777,
If you are having issues with your Apple ID, this article will get you started.
Frequently asked questions about Apple ID
The first step is to find and edit the Apple ID you created:
Apple ID: Finding your Apple ID
If you need to reset your security questions this article will help ...
The rescue email address is a different address than the one you use for your Apple ID.
Rescue email address and how to reset Apple ID security questions
You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
Navigate to My Apple ID using your web browser.
Click "Manage your account"
When prompted, sign in using your Apple ID and password.
Click Password & Security
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Hope you get back on track soon!
- Judy -
I have just received a new iphone 5s and need to set the Apple ID with my work email. I used my work email on my personal iphone 4s to set up an icloud account and it will not let me use this email as the Apple ID on my new iphone. As it is a work phone I need to use this email address as my Apple ID. How do I do this?
when you open the app store scroll down to the bottom it will display the apple id currently in use, change it to your normal apple id email
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Can 2 people set up apple id with the same email address
My husband and I share the same email address can we set up our apple ids with the same email and different passwords?
No. You can share the same Apple ID for iTunes content, but for everything else...FaceTime, iMessage, iCloud, etc., you really need separate Apple ID's & these iD's must be verifiable email addresses. If you don't set things up that way, you'll have a mess on your hands.
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HT201363 Forgot my security question with invalid rescue email address
I forgot the answer to my security questions, but my rescue email address is not correct. (It is not even a valid email address.) I can't change my secure email address but the website keeps telling me that the email has been sent. What can I do for that
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105361) -
My iPad, Macbook and Apple TV are all set up with the same iCloud email address. I bought the iPhone 6 and accidentally set the iCloud up with a different email. My phone will not let me change the email address to be the same as my other devices, it tells me that email is already being used. How do I delete the iPhones iCloud account and reinstall it to match my other devices.
Yes it will, just sign out, then sign back in with the correct address.
Settings>iCloud>Sign Out. -
Trying to set up Apple TV with ATT Uverse. I get errors when trying to enter my WiFi password. One site says that Apple TV doesn't work with Uverse because it uses WPA for encryption. If true, does that mean Uverse subscribers cannot use Apple TV?
Spurs63 wrote:
does that mean Uverse subscribers cannot use Apple TV?
No, that's a rather silly conclusion.
There are two options:
stop using the crappy router provided by the ISP.
Physically connect the ATV to the router via Ethernet. -
I want to switch my Apple ID email address with my "rescue" email address, but it won't let me - how do I do it? Thanks
As far as I understand the way that it works, you won't be able to do this. You are trying to switch two email addresses that are already associated with your Apple ID and therefore, cannot be switched as such.
Each address is already in use, you so can't make the switch. If both email accounts are active and still work, why rock the boat anyway? -
How to set up apple id with no credic card
how to set up apple id with no credic card
Create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card -
HT5312 I need to switch my Apple ID email with my rescue email,
How can I switch my Apple ID email with my rescue email?
Use the instructions in the article you asked this question from to change one to a third address(you may be able to append +1 to its username instead) and then change both. You'll need to be able to correctly answer two of the security questions to do this; if you can't, contact Apple through the link in the Additional Information section.
(102198) -
I was making new Apple ID with my other Email on iTunes, but I canceled the process on payment page. After a while I went to make a new ID with same Email but it says the Email is already in use! what should i do?
You will need to try changing the email address on the first account and see if you can then re-use it on a new account - you can try changing the email address via http://appleid.apple.com or by logging into it via the Store > View Account menu option on a computer's iTunes (if you don't have a spare email account then you can create one via http://gmail.com or http://hotmail.com)
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I am having serious issues trying to alter my old iCloud account with an old non-functioning email to my new apple id with a new email address. The message keeps coming up on all my apple products with my old email (which is not available anymore).
I have the same problem - it is maddening. I rely on this iPad for work so this is not just an annoyance! The above solutions of changing the appleid on the device or on the website do not work.
The old email address no longer exists - I haven't used it in a year probably and I no longer have the account. I logged into the appleid website and there is no trace of the old email address so there is nothing that can be deleted or changed there. On the iPad there is no trace of the old email address so nothing can be deleted there either. I have updated the iPad software and the same problem comes right back. Every 2 seconds I am asked to log in using the old non-existent email. The device is currently useless.
The only recent change to anything was the addition of an Apple TV device, which was set up using the correct login and password.
Does anyone have any ideas? The iPad has been backed up to the iCloud so presumably it now won't recognize the current iCloud account? So restoring may notbe an option? -
i want to switch my user id with my rescue email address, how can i change my rescue email address to something else to free that up?
Hi EllaBella0902,
Welcome to the Support Communities!
The information below may be able to answer your questions about how to change your rescue email address:
Manage your Apple ID primary, rescue, alternate, and notification email addresses
http://support.apple.com/kb/HT5620?viewlocale=en_US
Before you make any changes, you may want to review the information in the Frequently Asked Questions section of this article:
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
This article explains how to update the information in the various services that use the Apple ID if you change it:
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
Cheers,
- Judy -
Another apple account user has put my apple id as their rescue email. Apple know this but expect me to contact him directly rather that let lim know his error. Seem strange and a recipe for conflict. What do you think?
Primary and alternate email addresses need to be verified but a rescue email address doesn't, it can be added to an account and used without being verified (you will get a verify button when adding/changing it, but the system doesn't force it to be verified). I would hope that the person using the email address as their rescue email address will notice that they aren't getting reset emails and that after contacting Support to get their security questions / password reset he/she will check what they've set it to and change it. The OP won't be able to log into the other account as he/she won't know its primary or alternate ids.
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Hi my name Abukar I had an old apple ID and I had problem with signing it so I decided to make a new apple ID with a new email address, so how can I link with two apple IDs and how can I get back all my previous apps that I purchased before, I cloud stuff
It is not possible to do that.
Allan
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