HT5622 Trying to upgrade my iphone but am stuck at the Terms and Conditions. It will not go any further.
Trying to upgrade my iphone but it will not go pass the Terms and Agreement page. Any suggestions? Thank you
You must scroll down until you see the Agree button. Even after you Agree, another pop-up may ask you to Agree again.
Similar Messages
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I want to install apps in my iphone, but it says that the terms and conditions have changed, what I have to do?
Folks, Kit73 on another thread said to do the following:
"While not a very direct solution, I was able to finally accept the terms in a way that seem to register with apple by making a purchase through iTunes on my computer. This forced me through updating my payment information and updating my iTunes software to the latest edition (which I had not yet taken the time to do). After doing both of these, iTunes took me through the terms & conditions on two separate pages, but ultimately allowed me to purchase my song. Once I completed these steps, it fixed the problem on my phone, so now I can update my apps and download new ones without running into that loop."
I just did this and have since been able to update apps etc on my iPhone and iPad. -
While trying to update my Ipad to the new operating systemm my screen is stuck on the "Terms and Conditions" screen. I tried touching the "agree" button and the "send my email" button, but nothing happens. I can't get out of the screen without missing my full update. Please help.
completely switch off your ipad with pressing the top power button really long and then swipe the red swiper at the top. Then turn your ipad back on, skip the icloud login screen and you should be good! That's what i did so should work for you too
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I have an iphone 4s and i keep getting an error message when ever i try to activate i have already restored the phone and it still will not work. any help would be greatly appreciated
Activation issues are almost always the result of a device that has been hacked or jailbroken. If that is the case, no support can be provided here.
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Trying to set up new software.. get to the terms and conditons screen , hit agree and not happens
Do you have your Apple ID in Settings > iTunes & App Store > Apple ID: ?
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HT4623 My Iphone is stuck at the terms and conditions screen.
No matter what I push "agree" or "disagree", it will not proceed
I have tried restoring the phone, but I can't proceed with that until "find my iphone" has been turned off. I turned off "find my iphone" in icloud.com, but that message is not getting to the phone, because the phone is not connecting because the operating system is not activated becasue I can not accept the terms and conditions. arrrhhh!
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I am trying to restore my iphone but it has been stuck at the apple logo with the progress bar and it shows no signs of loading at all. What should I do?
Hello kuukua.b,
Thanks for using Apple Support Communities.
Please try to restart and reset your iPhone by following the steps below, and then resume your restore process.
Turn your iOS device off and on (restart) and reset
http://support.apple.com/kb/ht1430
Take care,
Alex H. -
Greetings Friends!
Could someone please help?!!!
I cannot get my iPad to function... I recently downloaded (prompted) iOS 7. next, I forgot the ID for this iPad ... got confused ... now I asked for Email assistance but the iPad is stuck on the page for "Terms and Conditions".
Please HELP!
Rhont1996Hi Rhont1996!
In order to troubleshoot this issue, you may need to restart or reset your iPad according to the instructions found here:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
You may also need to go to your Safari settings to make sure you are not blocking cookies:
Safari settings - iPad User Guide
http://help.apple.com/ipad/7/#/iPadabb26b71
After making sure your Safari settings allow cookies, you may need to force Safari to close according to the instructions found here to solidify the change:
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
When trying to do an update for Settings on my iPad I had to change my password. Having done that I am now stuck at 'Terms and Conditions My iPad is locked down it will not let me 'agree' and I can't get out of the procedure.
Please help/
KathReset iPad and continue with update
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected. -
TS4425 the 'terms and conditions' notice is not coming up on either my iPhone or OS X device.
I can not connect to my Photo Stream with my new Apple TV. I keep getting this screen:
"Unable to sign in
...terms of service have changed..."
i have followed the instructions here and there are no new terms of service coming up on either my OS X machine or IOS device.
Kirk Miles
Ausitn TXApple Mobile Device is working if one of your iOS devices is recognized.
Run through this troubleshooting here & let us know what you find:
http://www.apple.com/support/iphone/assistant/itunes/
Failing that you can do general h/w troubleshooting here:
http://support.apple.com/kb/TS2802
And as a last-ditch effort perform a reset via the "Erase All Content and Settings" option, just be sure to backup to iCloud first.
Info on iCloud backup here:
http://support.apple.com/kb/PH2584
Actual backup & restore procedure here:
http://support.apple.com/kb/HT4859
If you do end up resetting the device be sure to test it before restoring from the iCloud backup (that is, Setup as new iPhone - you can then still restore data later). This will eliminate any software variables that might be causing a conflict.
Also look at trying different USB cables & USB ports on your Mac. -
After trying to add iOS7 I am stuck on the Terms and Conditions page
I am unable to advance from the TErms and Conditions page and have selected Agree, Send by EMail and anything I could select and it does nothing. was working great before the suggestion to add this on
Tjhis problem is typically resolved with a reset.
The reset did not work?
Did you hold both buttons without letting go until the Apple logo appeared?
If so then you will need to connect it to iTunes and restore. -
On my Macbook Pro running Lion - trying to create a new ITunes account and the Agree button on the Terms and condition page will not come active even after checking the box any ideas
There isn't a way - at least not that I have found. I'm having an issue with this as well - seems like a shoddy sort of business practice. I refuse to enter my credit card number to download a FREE app. I'm encouraging the user community that has a problem with this to please post your opinion as well. I know this is a use community, but I have to think that Apple will take notice when an issue gets a lot of attention. Apple needs to hear your voice.
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I have downloaded an updated version of iCloud but cannot get past the Terms and Conditions pages, notwithstanding accepting them. Further, I cannot get back into iTunes.
Since I do not know what you actually did maybe:
http://syncor.blogspot.com/2013/09/ios7-and-missing-agree-button.html
Otherwise:
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iCloud and delete the account from the iPod and then sign back in.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device. -
I am trying to update my iphone 4 icloud but I keep getting can not connect to server when I click on the terms and conditions
" iTunes could not contact the iPhone software update server because you are not connected to the internet. Make sure your internet connention is active and try again."
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I updated my iphone 4S successfully. But now I get a message that says I need to read and accept the Terms and Conditions. But when I select the Terms and Conditions, nothing appears but a message that says "cannot locate."
Hi bondercin,
Welcome to the Support Communities!
The articles below may be able to help you with this issue.
Click on the links to see more details and screenshots.
Restart and / or reset your device
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
Check your settings for Safari -- enable cookies and turn off private browsing
iPhone User Guide - Safari settings
http://help.apple.com/iphone/7/#/iph3d7aa74dc
Also, sign out of your iTunes Store account and sign back in:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/HT1311?viewlocale=en_US
This article provides additional troubleshooting steps for connecting to the iTunes Store:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
- Judy
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