HT5622 Update an app but came with another apple id but not my apple id
hello im having a problem in appstore my apple id have login but when i go to update menu and im updating an app so it came another apple id , please help me for this situation (using 6.1.5, iPod Touch 4th Gen)
You need to delete that application and then download it from your Apple ID, which may require repurchasing a paid application.
(93633)
Similar Messages
-
IF UPDATES TO APPS THAT CAME WITH OUR MAC ARE FREE, WHY DOES APPLE REQUIRE BILLING INFORMATION TO BE COMPLETED IN THE SCREEN JUST BEFORE ACCESS TO INSTALLING FREE UPDATES???
It is necessary to confirm your identity as the 'buyer'. Please do not use all capital letters. It is not well regarded here and can be tricky to read for some. Thank you.
-
I used my only Apple ID to purchase my iMac (Intel-based one). I've never been able to update core apps that came with it. I can update third party apps I've bought (like Coda), but when I try to update Garage Band, iPhoto, iMovie and so on, a popup message appears saying "You have updates available for other accounts" and "Log in with the account you used to purchase this app in order to update it", or similar (see screenshot above).
The OS seems to get its updates fine - it's just the core apps from the App Store.
I've only ever had one Apple ID, so I have no idea what to do. I went to ask the Genius bar at my local Apple store, and they couldn't help, and insisted that I must have purchased the iMac using a different account, but I definitely didn't. There are a few posts on non-Apple forums of this happening to other people, so it must be a rare bug.
I'm a little concerned it may affect my ability to update from Lion to Mountian Lion. Can anyone help?
DanHave you done a Disk Repair and a Disk Permissions Repair?
If that doesn't resolve the problem I would suggest calling customer support about this issue as it is most likely on their (Apple's) end that the problem exists. -
What do you do if you have bought a used iPad and the apps won't update without the original id and password. Can't delete the apps that come with the iPad and reinstall them so what do I do?
Correct. An app can only be updated under the Apple ID that was used to orginally acquire the app. If that is a problem you can delete the app and download again under the new userid. If you paid for the app you will have to pay again. Your old Apple ID does not go away so there is no reason to not use it to download the apps.
You cannot delete the apps that came with IOS. If you want to "hide" the apps simply put the apps into an application folder by dragging one app onto another. You can do this to all the IOS apps. -
mac app is asking me to update an app, but it does says that its with another account that is not mine, can someone help me please?
same issue here with MacTracker 6.2 that I don't have but shw in the Update part, when clicking it asks me to log with [email protected] account first which is not mine
-
I plugged my iPod into the computer and it says that my iPod is synced with another iTunes library, but it's not. So all my music and apps are gone. What can I do to remind the computer its the right iTunes library and get all my stuff back?
Same as you would if you bought a pc; copy everything from your old computer to your new one. Then you can just sync everything from the new computer, as you did with the old one.
-
How do i delete an app that came with the latest 8.2 software update?
How do i delete an app that came with the latest 8.2 software update?
Since you can't delete apps that are part of iOS, you should try the same thing I do. I create a folder which I call Worthless and move to the last page of my iPhone. I then put all the apps that Apple includes with iOS into that folder. With the name Worthless, I never even tempted to look in there again. That is about the only thing you can do with worthless apps that are included with iOS.
-
Just updated to IOs 4.3.2 and none of my IPhone apps will run. The apps which came with the original phone do work though. What can I do to fix this problem?
Thanks,
BrianHelfpul answers here:
https://discussions.apple.com/message/13386937#13386937
A restart sometimes works -
I just bought the new iMac at BestBuy but it came with OSX 10.7 Lion not OSX 10.8 Mountain Lion..Literally had it 3hrs now... Do I really need to pay to upgrade??
Go to the App Store, sign in to your account, and on the "Quick Links" on the right, click "Redeem".
Try entering your "claim number" there. -
Suddenly the apps I downloaded won't work. The screen "blinks" for a second as if the app is loading, and then returns to the home screen. All the apps that came with the iPod seem to be working fine. How to get them all working again?
First try a hard reset. To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
If still no luck, try downloading another free app from the App Store.
More troubleshooting here.
http://support.apple.com/kb/ts1702
Lastly, try to restore the iPod from a previous backup or restoring it to factory settings.
B-rock -
HT5361 mail app that came with my mac book pro won't open
the mail app that came with my mac book pro wont open
Go to your User's Library folder. **
Scroll to Containers
Drag the com.apple.mail folder to the Desktop
Scroll to Mail folder.
Select the V2 > MailData folder.
Delete any files in MailData with envelope in the name. (should be 3)
Log out under the Apple in the Menu bar.
Log in
When you open Mail it will re-index your files.
**Show Library Folder:
Select the Finder in the Dock. Under Go in the Menu bar > hold down the Option key and you’ll see the Library. -
I've been using the mail app that came with my Mac for over a year. Out of the blue, it will not open and keeps giving me an error like "Mail cannot open because of an error and something about it not being compatible. Please help! I miss my mail
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting. -
My MacBook Pro has 10.5.8 but came with 10.5.7 install disc and won't boot up and can't reinstall
My MacBook Pro has 10.5.8 but came with 10.5.7 install disc and won't boot up and can't reinstall.
the disc is spinning and I see the apple on the screen with the spinning gear and after a while it just turns off OR the few times it does get past that point when I go into disc utility it tells me that it can not install on this machine!
It's driving me crazy, please help!!!Welcome to the Apple community.
I'm not entirely sure I follow you here, home sharing comes with iTunes 10.2, so far as I am aware even iTunes 10.6.1 only requires OS X 10.5.8 or better. On that basis I'm not sure why you think you have a problem. -
I just got the 5s, every time in try to update my apps it's asking for a second password to an Apple ID that is not mine-- it asks for mine and then another one pops up after I enter mine .what do I do?
where did you get this phone from
-
i have recently reinstalled my mac air with the tiny usb device provided and some of the software/apps which came with the mac is now gone! how do i get it back. thanks.
thank you so much ill give it a shot
Maybe you are looking for
-
Hi All, I am trying to use like operator for an output data which has "*" appended at the end. For example, following is the Place_ID which i have data in a table 12190101* 12349021 12347284 12598992* When i provide search criteria as "1234" in my ap
-
I have the 8gb ipod touch and it is saying its disable what do i do to fix that
i want to fix my ipod its saying disable and im trying to access in to it to reset it.
-
Is it gospel that a Factory be static? For instance, I'd like to have a Factory class that I maintain a reference to and returns me the correct instance of an object, which I invoke methods on. However, I want the Factory class to hold onto all the r
-
Error when determining the CTIADM_PROF profile for agent xyz
Hi, I have created the new cic frame work and assigned it to the position. when i run the TC - cic0, I am getting the following "Error when determining the CTIADM_PROF profile for agent xyz" Can you help me out ? Thanks in advance
-
Providing a common Connection from 1_WIRE_LO_REF
I am testing the continuity of several cables with DMM 4060 and SCXI 1127 in 1 wire mode. Since i can't connect the wires in the cable at the other end, i'm trying to use a saline solution and insert the cables in it with it's electrode connected to