HT5622 What should I do if I've forgotten answer for my security question?
So I bought new iPad and used my Apple ID that I use on my iPhone, he asks me for security question that I've forgotten what should I do? Help me please
Hello,
Kappy's Some Solutions for Resetting Forgotten Security Questions
(only solutions)
Similar Messages
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HT5312 What should i do if i forgot the answers of my security question?
What should i do if i forgot the answers of my security question? I
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use -
hi, I don't remember the answers for my security questions and I don't have "send an email to your rescue email address to reset your security questions and answers" when I select "Password and security" on my apple ID. What should I do?
Hi Roy,
Contact iTunes support:
https://getsupport.apple.com/GetproductgroupList.action
Select your country, complete the prompts.
Or you can contact them by email:
https://ssl.apple.com/emea/support/itunes/contact.html
They usually will get back to you via your regular email within 24 hours.
Cheers,
GB -
HT5787 I forget the answer for my security questions ,, what should I do ?
Hello , I added ituns card 100 .. I try to buy someting from the Appstore but i cant ! they ask for security questions !
I forget the answer for my security questions ,, what should I do ?
thanksClick here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
(88835) -
I forgot the answers for the security questions, so i'm not able to purchase any thing from apple store. What can i do?
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
What do I do if I forgot my answers to my security questions??
What do I do if I forgot my answers to my security questions??
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
I have forgotten my answers for my security questions. What can i do?
I have forgotten my answers for the security questions. What can I do? Help, please!
If you can, get a rescue email according to http://support.apple.com/kb/HT5312. If that doesn't work try https://Expresslane.apple.com then iTunes and iTunes Store
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What do I do if I forgot the answer to my security questions?
What do I do if I forget the answer to my security question?
If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
HT1920 What do I do if I forget the answers to my security questions?
What do I do if I forget the answers to my security questions and can't purchase items from the iTumes store on my laptop?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105212) -
Here is some bad luck.
I forgot the answers for my security questions. I want to buy an app in the app store but Apple keeps asking me these questions I can't remember the answers to. All because my rescue email address has been deactivated due to inactivity. Now what?
I tried to create my old email address again, but funny enough it told me that specific email address was already taken....You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100112) -
What do I do if I can't remember the answers for the security question?
What do I do if I can't remember the answers for the security question?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96541) -
TS1424 what to do if i have forgotton the answers to my security questions when purchasing
what to do if i have forgotton the answers to my security questions when purchasing
You will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I searched for an answer everywhere but nothing actually helped me.
I forgot my answers for the security questions.
Whenever I want to download any application I have to answer the security questions which I don't know the answer for.
Plus whats more worse is that I can't reset the security questions unless I have a rescue email, and I don't have one.
What to do now?You will need to contact Apple for assistance. See the user tip created by Kappy, another user here, on how to proceed:
https://discussions.apple.com/docs/DOC-4551
Regards. -
What to do if I forgot the answers for my security question
What to do if I forgot the answer for my security question.
Welcome to the Apple Community.
Contact Apple through iTunes Store Support -
HT1420 what do i do if i forgot the answer to my security question?
what do i do if i forgot the answer to my security question?
Hello,
Kappy's Some Solutions for Resetting Forgotten Security Questions
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