HT5622 When I try to update my apps in the App Store it says sign in required and will not let me update then

When I try to update my apps it says sign in required and will not let me update them

I suspect you have apps that need updating that were purchased from more than one account
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.

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My MacBook Pro has Mac OSX 10.5.8 and will not let me update any further. Why?

I have a MacBook Pro that I purchased in 2009 (It doesn't have a SD card slot, but is an aluminum body). Right now it's using Mac OS X 10.5.8 and will not let me update any further, which means that I cannot install any new versions of iTunes or some other programs. How can I fix this?

Anniematch wrote:
I have a MacBook Pro that I purchased in 2009 (It doesn't have a SD card slot, but is an aluminum body). Right now it's using Mac OS X 10.5.8 and will not let me update any further, which means that I cannot install any new versions of iTunes or some other programs. How can I fix this?
You can't upgrade beyond 10.5.8, that is the final step for Leopard.
You can purchase Snow Leopard (10.6.x) from Apple (but you should have 2G of Ram installed, and sufficient hard drive space). Your Mac is fully capable of running Snow Leopard and will probably already meet the specs I mentioned.

Ok, I have changed the names of my iPads to each be different- but no matter what I do, the Apple ID comes up the old email address on the old iPad and will not let me update Apps, purchase , etc,

I have used your info to give my two iPads different names. My problem is that my old iPad still has the old email in the Apple ID pop up so it will not let me sign in. I checked my info in the manage my account page and there is my email as primary, which allows me to sign in for apps, etc on the newiPad air, but when I try to update or buy an App on the old iPad, the old email is in the pop up and will not let me sign in.
How do I change the email in the old iPad to match the new iPad????
The Old email is on my manage my account page as a verified ALTERNATE email.

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
Have you created a new account or updated your existing account ? All content that you download from the store is tied to the account that downloaded it, so if you have created a new account then all of your existing downloads will remain tied to your old account.
If you've updated your existing account then try tapping on the id at the bottom of the Featured tab in the App Store app and log out of it and then log back in with the updated id so as to 'refresh' the account on it.

HT1296 My email address has changed. I have successfully amended it on my computer in Apple iTunes but my iphone 4s and my iPad still show the old email address when requesting the password and will not let me update Apps. Please can anyone advise me what

My email provider has changed and I have a new one.
I amended this on my computer under my Apple iTunes account without any difficulty and it was authenticated. However, I still have the original email appearing on my iphone 4s and ipad2 and I cannot update that information. Neither can I use my usual password to update my Apps. Please can anyone assist me with simple instructions on how to change these important passwords? Thankyou in anticipation for reading and hopefully considering a solution.

Thank you, this has resolved both the iphone and ipad problem immediately. I am concerned that I may have a problem with apps that I bought under my old AppleID as they will not be recognised. Any suggestions for this please?

My Iphone 4s says connected to TV and will not let me watch any videos on Safari, and only plays sound through the device. I have not messed with the settings, and have not connected it to anything bluetooth either. It's update is IOS 6.1.3

I have an Iphone 4S and It won't let me watch videos on my safari, which I do everyday. It says that I am connectef to a tv, yet I have not connected it to a tv during the entire time i've owned this product. I have not connected it to anything bluetooth either. It plays the sound through the device, but it will not play the video at all. the update is IOS 6.1.3

Try disabling the computer's antivirus and firewall.
- Next try the manual install method of:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch
Place the iPod in recovery mode after the firmware download is complete and then restore using the instructions in the article. Sometimes recovery mode timeouts and returns to disabled before the firmware download is complete.
- Then try on another computer

When I loaded Itunes on my Windows 7 PC Itunes places new icons on all programs and will not let them open and then opens Itunes instead. How can I correct this

When I install ITunes on my new PC with Windows 7 the software replaces all my icons with ITunes Icons and prevents the programs from opening and instead opens ITunes. How can I correct this problem?
Thanks
Fred

Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
Also you said " I want to add them to my iCloud, and also back to my computer. " Note that unless subscribe to iTunes match, only iTunes purchases are stored in iCloud.
Also,
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT201210 i have a 3gs and will not let me update its on 4.1

hi i have a iphone 3gs im trying to update it its not letting mr can u help me please its on 4.1

You'll need to give us more precise information than just "not letting me" before anyone can offer suggestions. Post back with full details, including error messages if you're encountering any, and then someone here can probably provide advice.
Regards.

When i try to buy a song on the itunes store it says something about verifying my security questions. How do i get new ones if you forget your password?

Any help?

If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

When I close Firefox, it closes on my desktop, but when I try to open it again, it appears to think that it is already open and will not open--even in safe mode.

The only way I seem to be able to reopen Firefox is to reboot the computer, which, needless to say, is not a very helpful choice. Is this a common problem? I am running Windows 7.

See "Hang at exit":
* http://kb.mozillazine.org/Firefox_hangs
* [[Firefox hangs]]

Installed new version, now will not load. When tried to remove says Firefox is running and will not let me remove it. Everything works on laptop but not pc

When new version was installed everything seem to be working alright. When firefox was selected nothing happened. Tried to uninstall and it tells me Firefox is running. Tried to reinstall and it tells me Firefox is running. Would apprecate any help.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.
*http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked

Java hijacks the flash update page and will not let me update flash

when I use the update page for flash, it quickly passes from that page to the update page for java.com. I am unable to update flash, or even visit the update checker page.

First, please update Firefox [[Update Firefox to the latest version]]
Then visit http://get.adobe.com/flashplayer/?promoid=JZEFT to download and install Flash. Don't accept any other programs or applications the installer tries to bundle (McAfee, etc.)

I saved my file as a regular Indesign file, and when I went to open it on a different computer it had a lock on it and will not let me open it. Can someone please explain why this is happening and how to unlock it? It's for a very important and urgent pro

Please help if you can!

Assuming the file is stored on a network server, and the "other computer" is on that network as well; with InDesign not running on either, navigate to the folder where the InDesign file is stored and find the lock file (it will have the extension .idlk). Delete it.

I just got an iPhone 5S, now when I try to use my old iPad the apps won't work because they are syncing with my new phone. Can I have the same account for an old iPad and a new iPhone?

I just got an iPhone 5S, now when I try to use my old iPad the apps won't work because they are syncing with my new phone. Can I have the same account for an old iPad and a new iPhone?

Connect your iPad to iTunes on the computer you usually Sync with and “ Check for Updates “...
If an Update Appears Install it... if not... you are up to date for your particular Device...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download

Error message when I try to download new iTunes as follows iPhoto 7.1.5 is already installed and was not purchased from the Mac App Store

I am trying to download new version of iTunes from App store having purchased it on my laptop. When I try to download on my iMac I get the following message:
Error message when I try to download new iTunes as follows: iPhoto 7.1.5 is already installed and was not purchased from the Mac App Store - and then I am asked if I want to buy it again. I don't understand the error message and I don't want to purchase the new version again.
Also, since upgrading to Lion my videos (from Sanyo Xacti camera) do not play on iTunes. I can only open photos.
Thank you.

Make a back up of your Library. Now you can update without fear.
Regards
TD

TS1368 When I try to make a purchase at the App Store or iBook Store or iTunes an error message tells me my account is not valid at the UK store. I live in Canada so how did I get to be connected to the UK and how can I get back to Canada?

When I try to make a purchase at the App Store or iBook store or at iTunes an error message tells me my account is not valid for the UK store. I've no idea how I got connected there and I'd like help getting back to Canada where I live. Any suggestions?

Change App Store
1. Tap "Settings"
2. Tap "iTunes & App Stores"
3.Tap "View Apple ID"
4. Enter your user name and password.
5. Tap "Country/Region."
6. Tap "Change Country/Region"
7. Select the region where you are located.
8. Tap "Done".

HT5622 When I try to update my apps in the App Store it says sign in required and will not let me update then

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