HT5622 while updating, after submission of rescue email next button is not taking next step. what should I do?

while updating, after submission of rescue email next button is not taking next step. what should I do?

Not to come across as rude, but no one has any suggestions because the post is very long with lots of detail - and it is not a technical question.
What should you do? Call the store, call AppleCare, call Apple Customer Relations, but no one here could possibly do anything to spur on either the Apple Store or Best Buy.

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    There is error showing while updating my iPad 2 software to IOS 6.1. Please suggest me what should I do?

    You need to tell exactly what is happening. What does the error say?

  • What if your rescue email is the same as your Apple ID what should I do?

    I need answer because I need to use the credit that I put in there. Please give me a quick solution

    Not sure this is even allowed, if you can't answer your questions and both your emails are invalid, you need to contact Apple Support immediately to figure out a solution at (1-800-275-2273)

  • Received support email, but I did not contact them. What should I do?

    Hello,
    Yesterday, I received the following email from Apple Support ([email protected]) with the subject: Support email from Apple
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                                        Thank you for calling Apple. It is customers like you that make Apple great. I hope your experience today has been a positive one. It has truly been a pleasure talking with you. If you have any further questions or issues please let us know. On behalf of everyone at Apply I hope you have a wonderful day.
    -Steve
    I never contacted them, so should I be concerned? The email also contained a case number. If I need to contact them about this, what is the correct phone number?
    Thank you.

    Hi mrclutch,
    On behalf of everyone at Apply I hope you have a wonderful day.
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  • While updating a programme,it shows installing but it is not doing.

    While updating a programme,it shows installing but it is not doing.

    Try rebooting the ipad by pressing and holding the home and sleep/wake buttons at the same time until the apple logo appears on the screen, then let go.
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  • The screen of my mac gets black, while the same the youtube works normally and the buttons maintain the blue color. What should I do?? It gets over after 5 to ten minutes and I only have it 2 weeks..

    The screen of my mac gets black, while the same the youtube works normally and the buttons maintain the blue color. What should I do?? It gets over after 5 to ten minutes and I only have it 2 weeks..

    Welcome to Apple Support Communities
    As this may be a hardware problem, make a backup of your files onto an external drive with Time Machine (if you have important files) and take the Mac to an Apple Store or reseller, or contact with Apple > http://support.apple.com/kb/HE57 You will get your Mac replaced or repaired for free.

  • HT5312 I am not sure but I don't think I have a rescue email and I'm not able to reset security ?'s.

    I am not able to access my iTunes gift cards because I cannot remember the answers to my security ?'s

    You can see whether you have a rescue email address by following steps 1 to 5 half-way down the HT5312 page should let you reset them - if you do then you will get a reset link underneath the questions on your account's page.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • I can't turn on my iphone after I use the Itunes.It's updating new software and then my laptop was ran out of battery life what should I do please help me

    i can't turn on my iphone after I use the Itunes.It's updating new software and then my laptop was ran out of battery life what should I do please help me

    I'm having a same problem, taking my phone to genius bar tonight. Is there any virus going on??

  • I need to change my rescue email because it's not valid any more and I forgot the answers of my security questions I need your help pleasd

    I need to change my rescue email because it's not available anymore and I forgot the answers of my security questions so I didn't receive any email because of my invalid hotmail sorry if my English isn't good but I hope you understand what I mean thanks for your cooperation

    You need help from an Apple employee. We are just other users like you are. Go here, find your. Up try and contact Apple.
    http://support.apple.com/kb/HT5699
    This site might even work better if you want to make a phone call. Ask for Account Security.
    http://support.apple.com/kb/HE57

  • After last iTunes update 3 days ago, my iPod doesn`t sync with my iTunes. What should I do?  :(

    After last iTunes update 3 days ago, my iPod doesn`t sync with my iTunes. What should I do? 
    Regards,
    Gisele

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • HT5312 I cannot remember the answers to my security questions and I do not see the option to email the answers to my rescue email, although I know I have one. What do I do?

    I cannot remember the answers to my security questions and I do not see the option to send it to my rescue email, although I know I have one. What do I do? I cannot use my account for iTunes until I answer the questions and I recently got $50 of iTunes from my parents. HELP!!

    Are you sure that it's a rescue email address (it's not the same thing as an alternate email address) ? If you do then you should be able to go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT202157 My Apple TV stopped preparing update about 1/4 of the way into the update. The system says do not unplug your Apple TV while updating. I have waited 24 hours... No change. What do I do?

    My Apple TV stopped preparing update about 1/4 of the way into the update. The system says do not unplug your Apple TV while updating. I have waited 24 hours... No change. What do I do?

    You can't do much else besides pull the plug. If it causes further problems you should be able to restore as below:
    Get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    Connect the micro USB cable to the Apple TV and to your computer.
    Reconnect the power cable (only for Apple TV 3)
    Open iTunes.
    Select your Apple TV in the Devices list, and then click Restore.
    On the other hand you may be able to simply start the update again. If however the update continues to fail, you should try the restore routine above.

  • HT201303 HELP! I forgot my security questions and it want so send an email to my " rescue email" but it's not my email! How do I change the "rescue email" to my email?

    HELP! I forgot my security questions and it want so send an email to my " rescue email" but it's not my email! How do I change the "rescue email" to my email?

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • How do i reset security questions if i don't have a rescue email address and does not give me an option to set up a rescue address...

    how do i reset security questions if i don't have a rescue email address and does not give me an option to set up a rescue address...would I have to delete my apple ID and start again using old ID?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I bought fifa 2012, while I sync with ipod touch 4g the progress bar more than half, after that my ipod says "the trasferiment fifa 2012 has failed." What should I do?

    I bought fifa 2012, while i sync with ipod the progress bar more then half,after my ipod says " the trasferment of fifa 2012 has failed". What should i do?

    - Try directly downloading it on the iPod. To not get charged again see:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    - You can also delete it form iTunes and then redownload (see link above) and try resyncing.

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