HT5622 Why am I getting a message "Cannot connect to iTunes store" on my new iPod? Thanks!

Hello,
     I just purchased an iPod Touch, and I get the message "Cannot connect to iTunes" on my device - any ideas about what I need to fix?  Thanks!

Can't connect to the iTunes Store

Similar Messages

  • HT1491 Why do i keep getting the message 'Cannot connect to iTunes Store' when I have done every connection I can find? What does the error message (-1202) mean when I am on the iTunes site on my computer?

    Why do i keep getting the message 'Cannot connect to iTunes Store' when I have done every connection I can find? What does the error message (-1202) mean when I am on the iTunes site on my computer?

    Hi Velvalee,
    While there may not be specific information about that error, here is an article of steps for troubleshooting connectivity issues with the iTunes store:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    If that article does not help, there is a link near the bottom for an additional article of advanced troubleshooting.
    Cheers!
    - Ari

  • TS3297 when I press the iTunes button on my ipod touch I get the message 'cannot connect to iTunes store' .  My wifi is working fine, I can connect to safari & you tube, no parental setting in place, and time and date are correct. Can anyone help please?

    When I press the iTunes button on my ipod touch I get the message 'cannot connect to iTunes store' .  My wifi is working fine, I can connect to safari & you tube, no parental setting in place, and time and date are correct. Can anyone help please? I have restored my ipod to factory settings and rest it.

    I also tried moving the date forward by a year and then moving it back to normal and it still doesn't work.  i can't find an automatic update of time zones on my itouch to turn this off.

  • HT4623 My IPad will no longer connect to Itunes store. I get error message "cannot connect to Itunes store".

    When I try to connect my IPad to ITunes store, I get a message "cannot connect to ITunes store".

    Hello, Darktowerfan1. 
    Thank you for visiting Apple Support Communities. 
    Here are a couple articles that I would recommend going through when experiencing this issue. 
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
    Note: Time Zone may list another city in your time zone.
    Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
    Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
    Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    Try resetting (turning off and then on again) your Wi-Fi router.
    If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    iOS: Unable to use webpages or services that require cookies
    http://support.apple.com/kb/TS4207
    Cheers,
    Jason H. 

  • Trying to update my apps on the iPhone 3.  When I type in user name and password, I get the message "Cannot connect to iTunes Store"  How can I connect?

    Trying to update my apps on the iPhone 3.  When I type in user name and password, I get the message "Cannot connect to iTunes Store"  How can I connect?

    I have the same problem. Any suggestions?

  • When trying to purchase something from itunes on my phone after typing my apple account password I get the message cannot connect to itunes store.

    I am trying to purchase something on itunes. I type in my apple id password and then I get the message cannot connect to itunes store..

    Am having the same issue

  • I am trying to download a free app but after entering my correct password I get the message "Cannot connect to iTunes Store". The only option then is to hit OK, which achieves nothing. How can I connect?

    I am trying to download a free app to my iPhone 4, but after entering my correct password I get the message "Cannot connect to iTunes Store". The only option is to hit OK which achieves nothing. How can I connect to the store?

    Might be help for you here >  Can't connect to the iTunes Store

  • When I try to Updates for Apps on my iPhone4, I get the message " Cannot connect to iTunes store". All other wifi functions are working

    When I try to Updates for Apps on my iPhone4, I get the message " Cannot connect to iTunes store". All other wifi functions are working including download of Apps and browsing.

    Try a reset, hold the home/sleep button until the device powers off then powers back on and you see the apple logo.  Release when you see the apple logo and allow it to finish booting.  Once it is done try updating your apps again.

  • I am getting a message cannot connect to itunes store on my iphone

    I am getting a message cannot connect to itunes store on my iphone

    Try here >  Can't connect to the iTunes Store

  • Since the last iphone update i have been getting the message cannot connect to itunes store when i try to download any application. How do i resolve this?

    Since the last iphone software upgrade, every time i try to download an application i keep getting the message "cannot connect ot itunes store". How can i resolve this? I have tried rebooting but that didnt work.

    Try logging out of your account on the iPhone by tapping on your id in Settings > Store and then log back in and see if it then works.
    If that doesn't solve it then what has worked for some people is going into Settings > General > Date & Time and change the date to a few months (or maybe a year or two) in the future and then re-trying

  • TS1368 My wifi works fine and I can access the store fine, but when I try to install an app, I get the message "cannot connect to iTunes store"

    My wifi works fine and I can access the store fine, but when I try to install an app, I get the message "cannot connect to iTunes store"

    I am guessing there is an issue with the store right now considering so many people are having the same problem on different platforms. I can't access it with my iPod Touch 4th Gen, yet my wifi is working and I can access the internet using other apps, but when I go to update a couple of apps from the iPod, I get the same error message after I try to sign in to the store.

  • HT1689 After upgrading my IPHONE 4 to iOS6 i get the message "cannot connect to ITunes store" How do I get connected?

    I upgraded my Iphone 4 to iOS6 yesterday. After upgrading I get the message "Cannot connect to ITunes store" when trying to access ther App store. Tried everything I can think of but still get same message.  Help!!

    I'm having the same problem iPhone 4 - upgraded to iOS6 and if i click on the app store it will open, but if i click on passbooks and click App Store button it says Cannot connec to App Store "
    PLEASE HELP APPLE!

  • HT1414 Why do I get a message "cannot connect to iTunes" when I try to update or buy apps?

    I cannot update apps or buy apps. I get a message "cannot connect to iTunes". Why?

    Saw this on another post.
    Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
    In the meantime ...........
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • I am trying to open my apps store but i am getting this message cannot connect to itunes store

    Cannot open apps store i am getting message cannot connect to itune store

    Do you have a good wifi connection?
    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • HT204266 I keep getting the message 'cannot connect to iTunes Store' even though I have full wifi?

    Can only update apps when I connect via PC, this was working up to about 2 weeks ago.
    I have been out foreign since last time I updated apps via iPhone and wifi.

    Ahhhhhhh I am go glad I am not the only one having this problem!! It started 2 weeks ago when I changed my Apple ID because it used to be my college email address (which is about to expire because I graduated) and I had to change my ID to another email address. When I did that, the whole "Cannot connect to itunes store" issue started whenever I try to update my apps either on my iphone (Update All) OR on my PC in itunes.
    I now have 21 apps that need updating. This is driving me nuts. I have literally tried everything. Finally the Apple support guy I had been emailing back and forth told me to make an appointment with a hotline but I am pretty sure that costs money.....?
    HELPPPPPPP! I want updates for my apps dang it!

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