HT5622 Why am I unable to connect to the internet? I am next to my main computer which has no problems.

Why am I unable to connect to the internet? I am next to my main computer which has no problems.

Try the iPad forum, then:
https://discussions.apple.com/community/ipad/using_ipad
You'll need to include full details, including the model of iPad, the version of iOS, the exact nature and symptoms of the problem, and what if anything you've tried for correcting the problem.
Regards.

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Hi I downloaded the Acrobat XI Pro trial but in order to start using it, it asks for me to sign in. I click the sign in button and it says my computer is not connected to the internet. HOwever everything else in my computer which uses internet is perfectl

sign up problem

Hi mogue2123,
Please try the troubleshooting steps mentioned in the KB : Sign in, activation, or connection errors | CC, CS6, CS5.5
Regards,
Rave

Curve 9380 unable to connect to the internet via wifi

I'm using curve 9380 and unable to connect to the internet via my home wifi, there is no blackberry logo beside the wifi signal symbol. I don't have this probelm if I'm using my laptop or curve 8520 to connect to the internet via the same wifi router. Please help. Thank you.

Check firewall, if you're on wifi then try ethernet to rule out interference. It is likely a network issue.

Unable to connect to the internet please try again later

I have a blackberry torch 9800, I don't have a data plan. I use a wifi signal with other phones, but my blackberry doesn't allow me to browse or view apps online. The error "unable to connect to the internet please try again later" appears. The phone has a clear signal of the wifi, i've tried various other hotspots, my other phones work perfectly. The blackberry says it's connected to the wifi, but no internet browsing is possible. What else can I do other than rip the battery out to re-boot?

well that sux, are there any alternatives?

"Unable to connect to the internet, please try again" wifi issue

I recently recieved my blackberry storm in the mail excited to use the wifi. I set it up including entering the correct security code a number of time for the "wep" security options and it recognizes the network. I believe it's connecting also, but when I open my browser the message of "Unable to connect to the internet,please try again." pops up. I have a verizon account with a data plan, but due to not wanting to use up my data plan I switched it off as only to rely on my wifi. What can I do? I've updated everything and tried so many things. Our wifi has never done this to any other device. PLEASE HELP!

in the browser, go to the options and setthe default browser as "Hotspot browser" instead of "Internet Browser".
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Why won't my iPhone connect to the Internet? It will goes days with no connection, then suddenly have a connection for a while. I am on the Sprint network.

Why won't my iPhone connect to the Internet? It will goes days with no connection, then suddenly have a connection for a while. I am on the Sprint network.

Have you contacted Sprint? See if they can resolve your issue, if you can't get 3G.

HT204400 I am trying to set up my apple tv and i am unable to connect to the internet because i need to get to an internet page to put in my password. HELPPPPPPPPP

I am unable to connect to the internet because to log in i need to put in a password and to do that i need to get to a internet page. helppp

There is no web browser on the ATV, as a result, it cannot be used with such Internet connections.
Contact whomever provides support for the Wi-Fi service, they may be able to add the ATV to a whitelist to allow it to connect.

Unable to Connect to the internet using airport extrteme

I am unable to connect to the internet using airport extreme It was working fine with my G3 & G4 iBooks but now I am unable to connect. I am able to connect directly to my Desktop connecting directly using ethernet. I am also receiving a strong signal from the airport base station. Please help. Thank you.

Try the following, in order, until resolved:
1. If the modem has a reset switch, use it to reset the modem. Wait at least 5-10 minutes for the modem to initialize.
2. Remove power from the modem. If it has a backup battery, remove this as well. Wait 5-10 minutes. Replace the battery, and add power back to the modem.
3. Perform a complete power recycle of your network components as follows:
Modem/Router Power Recycling - Quick
o Power-off the modem, AirPort Extreme Base Station (AEBS), & computer(s); Wait at least 5 minutes.
o Power-on the modem; Wait at least 5 minutes.
o Power-on the AEBS; Wait at least 5 minutes.
o Power-on the computer(s)
If this fails to get the modem to "recognize" the Internet router, then try the "Full" version.
Modem/Router Power ReCycling - Full
o Power-off the modem, AEBS, & computer(s). (Wait at least 30 minutes. If possible, leave the modem off overnight.)
o Power-on the modem; Wait at least 15 minutes.
o Power-on the AEBS; Wait at least 5 minutes.
o Power-on the computer(s)
4. Contact your ISP to have them perform a "modem reset."

RV042 behind P660 unable to connect to the internet

Hi,
I am a bit new to setting up dual wan router. I am currently having a Zyxel P660 Adsl router but rv042 is unable to connect to the internet as zyxel doesn't give it a I.P address. Thank you guys in advance.

Hello Rashmin,
I am not that familair with the P660 but from looking over Zyxel's website it looks like a modem/router combo.
Is it possible to place the Zyxel into bridged mode, so that it only acts as a ADSL router and passes the public IP on to the RV042? You may need to call your ISP to have them do this for you.
When you are in bridged mode you will also probably have to configure the RV042's WAN port as a PPPoE connection and enter your ISP's credentials, so make sure they give you this when you speak to them about bridged mode.
With some routers it is possible to plug in another router behind them and everything sort of works. This is called a double NAT situation, and does prevent VPN from working. However not even that is working here so I would definitely see about getting that modem into bridged mode. Some ISPs also call it IP passthrough or one-to-one NAT, just tell them you want a public IP on your RV042's WAN port.
Thank you for choosing Cisco,
Christopher Ebert - Network Support Engineer
Cisco Small Business Support Center
*please rate helpful posts*

I've updated to yosemite from Mavericks, but since i can't connect to the internet I used my time machine back up which was march 2013. Now my macbook pro won't start and ends with a prohibited ted sign. Any suggestions pls.

I've updated to yosemite from Mavericks, but since i can't connect to the internet I used my time machine back up which was march 2013. Now my macbook pro won't start and ends with a prohibted sign. Any suggestions pls.

Install or Reinstall Yosemite, Mavericks, Mountain Lion, or Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
How to Clean Install OS X Yosemite
OS X Mavericks- Erase and reinstall OS X
OS X Mountain Lion- Erase and reinstall OS X
OS X Lion- Erase and reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.

I am unable to connect to the internet, there is a pop-up that says "We're sorry, but the Safari browse version you are currently using dos no support the community toolbar". My computer does say that it is connected to the internet until I open Safari.

I am unable to connect to the interent. At the top of the screen my computer says that I am connected. When I open up Safari there is a pop up that say "Community Toolbar We're sorry, but the Safari browser version you are currently using does not support the community toolbar" and when the Safari page opens up it says "You are not connected to the Internet. Safari can't open the page .... because your computer isn't connected to the Internet." I have tried Network Diagnostics and tried to reset Sfari, empty Cache as well as deleted all of my interent history. I am unable to use Time Machine because I never set it up. If someone knows how to help I would very much appreciate it!!

Some instructions for removing Community Toolbar are available in this thread: https://discussions.apple.com/message/15868085#15868085

I have a 5th generation iPod touch that is suddenly "unable to connect to the server", not entirely sure what this means but I'm unable to connect to the internet even though I'm connected to Wifi. Can't connect to iTunes on my pc either. Any input?

I have a 16GB iPod touch that suddenly stopped connecting to the internet last night. Everytime I try to get mail, or access anything with Safari I get a message saying that it can't connect to the server. Also I've plugged it in to my home computer but it won't connect to iTunes either. I haven't updated to iOS8 yet as I didn't have enough space for it and I had planned on deleting all my music files, updating the software and putting whatever music I could fit back on to the device afterward, but now I'm hesitant to do that as I have no way to get any of the files back onto the device. Could this be because I haven't updated to iOS8 yet? I've been having other problems such as apps crashing unexpectedly lately as well, for example my music shuts off randomly and apps such as Twitter and Tumblr and a few others crash on launch. I'm definitely not a genius when it comes to technology by any means, so I have no idea what's causing this problem or how to fix it, any help would be greatly appreciated!

Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Since updating to iOS 6 on my ipad i am unable to connect to the internet, itunes or the app store. I have tried many suggestions about changing the dat, logging in/out of itunes etc but nothing has worked! Please help :)

Since updating my ipad to iOS 6 a few days ago i can't seem to get onto the internet, the app store or itunes, nor can i update to iOS7!! I sent an email to apple support and they said we don't handle these issues and redirected me back to the help forums which i have already seen and tried everything other people have suggested and nothing has worked (changing date, signing in/out of itunes etc). When i go to app store the screen is blank, in itunes it just keeps saying loading but never gets anywhere and same with the internet! When i go to settings to update to iOS 7.0.4 it says software update unavailable, try again later. Not sure what to do now. Nothing works, can't use my apps, facebook, music etc. Will contact apple again and try get some answers. But thanks for any info

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I have a Motorola SB6141 modem that is connected to a time capsule. I am unable to connect to the internet on my laptop and playstation 3

Ive just switched to a "Motorola SURFboard eXtreme Cable Modem" which is connected to a time capsule.
I am unable to connect to my internet via. wifi on my Playstation.
I have already tried many different attempts to connect to the internet. I have tried to directly connect to the internet using an ethernet cable as well as restarting my mac laptop and playstation. I am only able to connect to the internet on my main computer.
Please help?
I tried being the most descriptive I could

I am only able to connect to the internet on my main computer.
What IP does your main computer get.. ?? Post a screenshot if you can as it helps to see the details.
When you open the airport utility on the main computer.. click on the TC what errors does it show?
They will list in the summary.
What mode is the TC in? If the setup went wrong it might be bridged when it should be in router mode..
Remember any time to change things around with cable modems you MUST shut down the modem as well.. it cannot change the MAC address of the first item easily so need to be off.. a few minutes at least.. sometimes up to 20min or longer. Make sure the TC captures the public IP on the wan interface.. which is the only way this will work with a pure modem.
The most recent TC can still have issues.. new AC version TC and AE have the Max amount of issues with SB6121 and 6141.. there seems to be some ethernet issue between them..
What model TC do you have??
You can slow the LAN port down or specify the actual speed in the Gen1-4.

I am unable to connect to the internet via WiFi connection. My iphone works just fine. Please advise possible solutions.

I have an iPad on v5.01. I am unable to use my wifi network to connect to the internet. My wife's iPad works fine. Please advise any potential solutions.

Have you checked to see if your WiFi router needs to have your iPad's MAC address specifically permitted to use WiFi? Some WiFi routers have a section in the settings called "Access List", possibly under "Security".
You can find the MAC address in Settings > General > About > Wi-Fi Address

HT5622 Why am I unable to connect to the internet? I am next to my main computer which has no problems.

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