HT5622 Why can't I purchase tickets for my app

I've put all my info in to purchase stuff for my game and it won't let me say no money was took'n for my card plz help

Ok. Candy Crush is a problem app for in-app purchases.
I would try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App stores and sign ut and sign back in
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings. Y will have to rejoin all wifi networks
- Go to Candy Crush's support site

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Can I still purchase gems for my app game

My iphone recently cannot connect to itunes but I can still change my credit card info in my apple id. So I changed my credit card info to another credit card.
Can I still purchase gems for my app game even though my phone wont connect to itunes. I did purchase gems and it worked but I am wondering if it was purchased from my old credit card info instead of the new credit card info I just put in from my apple ID.

Well, what happens now when you try to purchase a gem with your new card info?

HT5622 Why can't I purchase after I update my payment detail?

Why can't I purchase after I update my payment detail?

My first suggestion would be to double check and make sure that the changes were saved in the payment information area of your account, to back and check to be sure.
Settings>iTunes and App Stores>Apple ID> Tap your ID. Then Tap View Apple ID. Enter your password and go to Payment Information and check. Check the expiration date, biling address, security code, etc. and then save your changes.
If everything is done successfully, you will get an email from Apple notifying you that they received changes to your account and if these changes were not made by you... Etc, etc. When you get that email, you know that the changes have been confirmed.

HT5622 Why can I not purchase anything from I-Tunes

I am having problems purchasing anything from I tunes. I KNOW I have the correct ID and password. However, I tunes will not let me purchase anything. I log into I tunes and it will show my user ID as logged in, but won't let purchase anything when I try to do so. I tunes prompts me to verify my billing information, but first I have to re-enter my password. This is an endless loop. I will enter the correct PW and Apple ID and it will not say the password is wrong, just says verify billing information, and to re-enter the password again. Any ideas Why? Thanks in advance

You need to do what it says to do and contact itunes support:
http://www.apple.com/support/itunes/contact/

HT5622 Why can't I purchase any apps?

It keeps asking to use another payment method every time I try to renter my debit card

Debit cards are no longer accepted in the iTunes Store, it seems. The current valid payment methods are listed here:
http://support.apple.com/kb/HT5552
and many people who have tried to use a debit card have reported that the iTunes Store doesn't accept it. You can try contacting the iTunes Store and asking if there is any way to use your card, but they probably will tell you that it's not possible.
http://www.apple.com/emea/support/itunes/contact.html
Regards.

Why can't I purchase the discounted single app under Creative Cloud even though I purchased CS6?

I have a CS6 serial number, but when I enter it it tells me I do not qualify for the offer of the discounted single app. I do not understand.

Krow9,
Yes, you would get both MAXON Cinema 4D Lite R14 and cineware effect in "After effects CC"
Below is the link that you can refer for the same.
http://helpx.adobe.com/after-effects/using/whats-new.html
Cheers!
Atul saini

I am from Canada, why can't I purchase iTunes with my PayPal? I want to request that iTunes works this out for Canadians.

I am from Canada, why can't I purchase iTunes with my PayPal? I want to request that iTunes works this out for Canadians.

sodafox wrote:
I am from Canada, why can't I purchase iTunes with my PayPal? I want to request that iTunes works this out for Canadians.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Good Luck.

HT5691 Why can't I purchase applecare support for my iphone5 that was bought from ATT?

Why can't I purchase applecare support for my iphone5 that was bought from ATT?

not online like I usually do.
when I enter the serial number, it shows standard warranty with no option to purchase exended applecare+

HT3209 I know my computer cannot play HD but why can I not purchase HD on my computer for my iPAD which can play HD?

I know my computer cannot play HD but why can I not purchase HD on my computer to play on my iPad which is capable.

Fast answers:
1. Try resetting NVRAM/PRAM and SMC. Doesn't usually 'cure' keyboard problems you report, but it costs nothing and only takes a few minutes.
https://discussions.apple.com/thread/3819550?start=0&tstart=0
2. Try plugging in a USB keyboard. Doesn't absolutely have to be a Mac keyboard. A PC keyboard will work for a test. If the typing problem does not occur with the USB keyboard, you have a temporary solution until you can arrange to visit a repair facility.
3. If your MacBook is older and has a user-removable battery, shut down the computer, remove the battery, and examine it for signs of 'bulging' or swelling. Then connect the computer to the Magsafe power supply, without reinstalling the battery, and turn it back on. If the keyboard problem has gone away, it was likely caused by a swelling battery.

Why can't I purchase apps for my university?

Seriously Apple you need to pull-finger and get the App Store working. I have computers that need software that can't be purchased anywhere but the App Store yet universitys and businesses outside the US still can't purchase lisences.
I have money I want to spent and Apple appears to not want or need it. It's the kind of situation I'd expect from Microsoft.

There's nothing to prevent a university from purchasing from either the iTunes Store nor the App Store. If you need to purchase in volume, see:
http://www.apple.com/itunes/education/
http://www.apple.com/mac/volume-licensing/
Businesses can similarly purchase without problems. There's even a volume purchasing plan for them:
http://www.apple.com/business/vpp/
Regards.

Why can't I purchase my entire wish list anymore?

Why can't I purchase my entire wish list anymore?

You can't buy it all at once, if that's what you mean. Apple for some unexplained reason removed the "Buy All" option a while back. Perhaps they'll put it back in a future update; it's a subject that certainly has been brought up a number of times in these forums.
Regards.

Why can't I purchase and download Mountain Lion? I get the following message: The product distribution file could not be verified. It may be damaged or was not signed.

I have tried to re-install Lion, delete different cach folders, etc., nothing is working - I keep getting the same message:
We could not complete your purchase
The product distribution file could not be verified. It may be damaged or was not signed.
Please can anyone be of kind assistance.
Thank you!
Zanjan Fromer

I have tried to re-install Lion
If you are trying to reinstall Lion, you need to use Lion Recovery
Why can't I purchase and download Mountain Lion? I get the following message: The product distribution file could not be verified. It may be damaged or was not signed.
For that issue, quit the App Store if it's open.
Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
Type this exactly as you see it here:
/Library/Preferences/SystemConfiguration
Click Go
Move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
Relaunch the App Store and try downloading MLion.
***** Your post is rather confusing. There's a difference between reinstalling Lion and downloading Mountain Lion.

HT1926 why can't i sign in for itunes and buy songs. it says error 0000000xmething am i missing something and what is an extender player i am missing that

why can't i sign in for itunes, it says the itunes store is unavaible. but it has been for a whole month now, why can't i buy songs, it lets me listen to the radio only but not buy or open my account, it says error 00000000x something, and what am i missingto listen and download and to buy itunes

Hi Bill!
If the decrypt went without any interruptions or anything that looked like an error then your computer is probably OK. The fact that none of your accounts can log in leads me to believe you may some corruption somehwere else.
Find your software installation CD or DVD that came with your Mac or that you purchased in a store and insert it into the drive. You can boot to it by holding down the "C" key at startup.
After you pass the initial screen for language you'll see the software installation page. Ignore this. Instead look under the menus for Disk Utility. Run Repair Permissions and Repair Disk. Restart and try to log in again.
If that doesn't work then restart from the disk again and look for the menu option to reset an administrator password. If you can get into just one admin account then you should be able to reset passwords for any others.
If resetting an admin password doesn't work then I suggest you look into using a third party tool such as DiskWarrior from Alsoft <http://www.alsoft.com>. It is an excellent tool for repairing disk problems. If you have Apple Care then you may have also receieved a CD for TechTool. You can run that as well.
Hope this helps!
bill

HT3702 Why can I not purchase lollipop? I am able to purchase other boosters but not this anyone know why?

Why can I not purchase lollipop? I am able to purchase other boosters but not this one. Any suggestions??

What happens when you try to buy it, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ?

Why can't I purchase Edge Animate as single App anymore?

Why can't I purchase Edge Animate as single App anymore?

Greetings! I know this is an old post, but I have a similar question. I undertsand that it is not possible to buy Edge Animate as a single app, and I am willing to subscribe to the CC. But see, I already have an active subscription for Photoshop, Premiere and Captivate. (Ps and Pr are included in the CC, right?) So my question is: How do i proceed? Because I want to pay a subscription that includes 2 apps that I'm already paying every month.
I would aprecciate a response,
cheers!

HT5622 Why can't I purchase tickets for my app

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