HT5624 hi my account was locked what can i do kindly help me

kindly help

If it's disabled then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
If you have an iPad, iPhone and/or iPod Touch then you might then need to log out of your account on them by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in so as to 'refresh' the account on them.
If that doesn't fix it then you might need to contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

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  • HT5312 I want to know the questions and protection for my account because my account is locked I can not buy please help

    I want to know the questions and protection for my account because my account is locked I can not buy please help

    The page that you posted from tells you how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 half-way down that page should let you reset them.
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  • I update my iphone and my phone was locked what can i do to unlock my iphone please i am waiting for reply

    Respectable Apple suppot Team,
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    <Edited by Host>

    Sounds like your iPhone was hacked to work with other than
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    What does it say when you look at Settings=>General=>Carrier?
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    Not wise to post your Serial Number in the clear - I have asked
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  • My icloud account was locked yesterday due to server error.26/11/2012 18:57-19:25 CET. I cannot use it because I cannot answer the security question wright. What can I do? Help please

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    It would worth your asking in the Final Cut Pro X forum - someone else may have experienced the same problem.
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  • What do i do if my account was locked for answering the security questions wrong too many times?

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  • Hi my account was locked for some security reasons and i forget the securicty questions and when i am trying to reset my password through email i am not gettig mail to my id can any one help

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    <Edited by Host>

    Have you checked Spam? I have noticed recently in my Gmail that Google sends some mails from Apple to the Spam folder.
    <Edited by Host>

  • I buy a game with a colombian credit cart ,when I accept the purchasing of the game the price was charger to my account but in iTunes the purchase was declined what can I do ?

    I buy a game with a colombian credit cart ,when I accept the purchasing of the game the price was charger to my account but in iTunes the purchase was declined what can I do ?

    Hi camilogalindo,
    Welcome to the Support Communities!
    The following information should help you with this:
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    http://support.apple.com/kb/HT1933?viewlocale=en_US
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  • I could not update my apps on my phone this morning,it told me my account was locked for security reasons ??to vist iforgot and reset my account and its looking for all my details again ,i have credit in my account,can you help

    i could not update my apps on my phone this morning,it told me my account was locked for security reasons ??to vist iforgot and reset my account and its looking for all my details again ,i have credit in my account,can you help

    Apple ID- "This Apple ID has been disabled for security reasons" alert appears

  • My friend bought an iphone 5 with ios6 and he was not told it was carrier locked. what can he do?

    My friend bought an iphone 5 with ios 6 installed and he was not told it was carrier locked. what can he do since he doesn't know the carrier?

    And there lies his problem.
    As I said, call AppleCare and they will let him know which carrier it is locked with. Then he needs to contact that carrier and see what their unlocking process is and if he qualifies. If he doesn't he needs to return the iPhone and get his money back.

  • My IOS Device 5s Icloud Lock Can i send Imei to Remove cloud account cuz its from Previous Account my fri Forget his password What can i do please help me :(

    My IOS Device 5s Icloud Lock Can i send Imei to Remove cloud account cuz its from Previous Account my fri Forget his password What can i do please help me

    Hello, MaoPhanna. 
    Thank you for visiting Apple Support Communities.
    This sounds like Activation Lock has been enabled on this device.  Here is some helpful information regarding this feature.
    iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/ht5818
    If you purchased your device from a third party, this device may be locked to their Apple ID.  If this is the case you may want to check out the article below.
    Find My iPhone Activation Lock: Removing a device from a previous owner’s account
    http://support.apple.com/kb/ts4515
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  • My itunes account is locked , what should i do?

    i was trying to purches chips for zynga poker and they asked me about the security questions i answered before and i couldnt remember the answeres and my account got locked , what should i do?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
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    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
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  • Sending an User an email using SCORCH based on a SCOM alert that his/her account was locked out.

    Hi,
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    We would like to send an email to an End-User who's Windows Account has been locked-out. Besides the fact there are measures in place to deal with the situation in general (Monitoring by SCOM 2012 R2, looking for eventid:4740) we would like to notify the
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    Hello,
    first you need to setup System Center Orchestrator:
    http://technet.microsoft.com/en-us/library/hh420387.aspx . The current version is System Center 2012 R2 Orchestrator.
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    http://www.microsoft.com/en-us/download/details.aspx?id=39622&WT.mc). You need to install The OpsMgr Operantion Console on the Orchestrator Runbook Server that it works, or
    http://blog.coretech.dk/jgs/sco-2012-use-operations-manager-integration-pack-without-installing-opsmgr-console-on-runbook-servers/.
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    located in the download above).
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    Stefan
    www.sc-orchestrator.eu ,
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  • My iTunes Account Is Locked, How Can I Unlock It?

    I was going to rent a film from the iTunes store, and I was doing this on a new computer so I had to enter my Security Questions. It kept saying I was putting in the wrong answers, and then my account was locked. How can I unlock it?

    Try resetting the Password.
    Next try:
    Rescue email address and how to reset Apple ID security questions
    Last, contact iTunes
    Apple - Support - iTunes - Contact Us

  • Im trying to connect to apps store and to download apps but i cannt. the massege that say me is your payment method was declined. what can i do about this?

    im trying to connect to apps store and to download apps but i cannt. the massege that say me is your payment method was declined. what can i do about this?

    Try removing said card then re-enter all card details, if still no joy then try a different card to see if it is the card or a problem with your iTunes account, one other thing that you could try is changing your iTunes password as this sometimes cure thing as well.
    Also have a look at your purchase history to see if you have any items that are still waiting for payment as this can sometimes screw up your payment method, if this is the case then I would defiantly try a different card.
    If none of the above work then I would contact iTunes support.

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