HT5624 how do i reset my password security question to purchase an app off my iphone

How do I reset my security questions so i can make a purchas from the App store

Go to https://appleid.apple.com, log in and follow the instructions. If at any point you get stuck you will have to contact the Apple account security team. See: http://support.apple.com/kb/HT5699

Similar Messages

  • TS1424 My Apple ID has been disabled, it won't let me updated my previous purchases. No reason for why it has been disabled or how to enable it again. I reset my password, security questions and billing info. Nothing- Anybody has seen this before?...

    My Apple ID has been disabled, it won't let me updated my previous purchases. No reason for why it has been disabled or how to enable it again. I reset my password, security questions and billing info. Nothing… I even called Apple SUpport 1-800 # and they said they can't help me...Anybody has seen this before?...

    You need to contact itunes support.
    http://www.apple.com/support/contact/
    There is NO telephone support for itunes.  Use the link above.

  • HT201303 How can I reset the 2 security questions, I forgot the answers.

    How do I reset the 2 security questions , Best childhood friend and where you were Jan 1 2000

    Welcome to the Apple Community.
    Contact Apple through iTunes Store Support, and explain that you have forgotten your 3 security questions, that you can reset your password, but doing so doesn't reset your security questions.
    Explain that after resetting your password, you are still asked for the answers you have forgotten, before you can gain access to My Apple ID > Manage your account > Password & security, which is where you need to be to change your answers.
    Remember, support will receive hundreds, if not thousands of requests per day, some from people trying it on, others with little explanation and others that are written extremely poorly. Take the time to explain your situation properly, be precise and concise, brief but comprehensive.

  • HT5312 I dont have a Rescue email address and how i can reset Apple ID security questions

    I dont have a Rescue email address and how i can reset Apple ID security questions
    Regards

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • How do you reset answers to security questions?

    How do you reset answers to security questions?

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (120720)

  • How can I reset the forgotten security questions/answers?

    How can I reset the forgotten security questions/answers?

    Try this Discussion...
    https://discussions.apple.com/thread/4305745
    Or the More Like This  on the right...

  • How do i reset the apple security questions

    How do I reset the Apple security questions?

    Apple ID Security -
    Telephone Apple Care for your country and ask for the Account Security Team, then request help resetting the questions.
    Or use this link for contact by internet-
    http://www.apple.com/support/appleid/contact/
    Choose Other Apple ID Topics and then Apple ID Account Security

  • How do i Reset the 2 security questions, I forgot my answers

    How do i Reset the 2 security questions, I forgot my answers

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 How do I reset Apple ID security questions

    How do I reset Apple ID security questions?

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95768)

  • HT5312 How can I reset my email security question?

    How can I reset my email security questions?

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
    (89699)

  • How do i reset my apple security questions when i cant find there is no reset button on my screen and i tried itunes and iclould

    how do i reset my apple security questions when i cant find there is no reset button on my screen and i tried itunes and iclould

    See Kappy's previous discussion.
    HT5312 How to recover security...: Apple Support Communities

  • HT201303 how do i reset my two security questions ive forgotten them.

    how do i reset my two security questions ive forgotten them.

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • HT1420 how do i removel the silly security questions,  i purchased music in the past and now it asking for them and i can't remember the answers.  I dont like this feature if it remembers and verifys your password

    how do i removel the silly security questions,  i purchased music in the past and now it asking for them and i can't remember the answers.  I dont like this feature if it remembers and verifys your password

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    (90135)

  • How do i reset my iTunes security questions?

    How do I Reset m'y iTunes security questions? I havé forgotten the answers. Thx, Chris

    Hey there Chris,
    It sounds like you need to reset your Apple ID security questions. The following article should help you out named:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
    Navigate to My Apple ID using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
    Thank you for using Apple Support Communities.
    Regards,
    Sterling

  • HT5312 how to easat reset Apple ID security questions ?

    how to reset Apple ID security questions ?

    Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address set up on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

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