HT5624 I forgot the answer question and resquse e-mail
I want to purchase something but I can't not. i have to answer the question. I didn't forget the password.
I just forgot answer security questions and they said It can Send reset security info email to my e-mail.
but I didn't use that e-mail anymore how can I do?
The Best Alternatives for Security Questions and Rescue Mail
Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
Call Apple Support in your country: Customer Service: Contact Apple support.
Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
Similar Messages
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can anybody help with the question below?
how to reset your secret question, when you have forgot the answer. And how to change the email where the reset confirmation will be send towards?You won't be able to change your rescue email address until you can answer your questions, if you don't have access to your current rescue account then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use steps 1 to 7 half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I can't downloamd Things just because I forgot the security questions and I I'm putting the security questions the wrong answers and they blocked me how can I unblock it
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
Hello everybody,i've forgot my apple password and i wanted to reset it to a new one but i also forgot the security question and the alternative email does not work and i am really need to log in to my apple i d because my iPhone 4g won't let me access it so anyone can help me with it or can i put another apple id to it without putting the first password?THANKS FOR YOUR HELP.
Then call AppleCare and talk to someone in account security.
-
I forgot the security question and e-mail backup Please help
I forgot the security question and e-mail backup Please help
If you don't know your rescue email address (you won't be able to view/change/add a rescue email address until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to view/change/add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I forgot the security question and did not reach me any e-mail from an email technical support for the alternative I hope to help
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
I forgot the security questions and also the password (and even account id, sequrity questions,... becouse I didn't use for a long time) for security info email of my apple id. Now I want to change the security info email with another. What Should I do?
Even if I'm not despertate, creating a new Id is good Idia. But I think I must create another email address also since I can't use the first email adress as an apple id for the new one. That means I should check everyday the new email address also, that is making life complex. Better to try the 1st solution. Thank you very much.
-
I forgot the security questions and i dont have a back up email
I tried to buy stuff off of itunes and i forgot the answers to the security questions i also do not have a back up email to send it to. Pleas help.
Forgot Security Questions
1. If you forgot the answers to your Apple ID security questions - Apple Support
2. Apple ID- All about Apple ID security questions
3. iTunes Store - Contact Us Form -
I was trying to download a game and it asked for my security questions and I forgot the answers and I locked the account and I has a brand new iTunes card on it how do I unlock the account so I spend the money and stuff like that
Then call AppleCare and talk to someone in account security.
-
I forgot the security questions and it wont send the email
Everytime I want to buy an app from the app store it says that I have to answer some security questions before I can buy an app. I forgot the answers to them so it says to send an email to resart your answers. I've send it about 10 times but I don't get the email. PLEASE help!
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions -
HT5312 i forgot the security questions and i have no idea how to reset them
hey, how do I reset my security questions? i done it before many times but today i forgot the security question answers. also, I've been using the same devise everytime which is my ipod touch.
Read the HT5312 page that you posted from, it has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
Hi,
Since I lost my phone yesterday, and I try to change my AppleID password, however I forgot my security questions and the recovery email address is very old, not my current one, please help me.You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(125110) -
How do I change the RESCUE email address listed for my security questions to my Apple ID notification to change security questions? The current email for changing my security questions is no longer my email. And I forgot my security questions answers. What do I do?
iPad 2, iOS 7.1There is no need to post multiple versions of your question, the answers will be the same,
Please see your other thread.
https://discussions.apple.com/thread/6078685?tstart=0 -
Hello, i forgot the security questions and the email address
help me
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
I forgot my security questions, and when I mail the reset to my other email it doesn't show ip
And I wasted 15 dollars on a iTunes card, Cant use it because I need the security questions. Help please!'
First try if not already tried that :
Rescue email address and how to reset Apple ID security questions
Next contact iTunes
Apple - Support - iTunes - Contact Us
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