HT5624 I have an expired email account linked to icloud and don't know the password and can't reset the password due to not receiving emails anymore with the email account. Any ideas on how to retrieve the songs and data?
I have an icloud account linked to an email address that is no longer in service. I do not have the password for the account and am trying to retrieve the songs and data from the cloud to use on new apple device. Any way to get a new password, able to open the expired account, without having that email account active?
Hi there clarethasimmons,
You may find the information in the article below helpful.
Apple ID: Changing your Apple ID
http://support.apple.com/kb/ht5621
-Griff W.
Similar Messages
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My music files etc were all located on my old laptop which was stolen. I have just plugged my iphone in to my new computer and it has deleted all my files. Has anybody got any ideas on how to retrieve the files?
WINDOWS?
Connect the iPod to your PC. If iTunes starts syncing (ie erasing) your music automatically, hit the X in the upper right hand corner of iTunes display, to the left of the search box, to stop it.
In Control Panel, Portable Media Devices, double-click your iPod.
In the Tools menu -> Options, in the View Tab, check "Show hidden files and folders."
Navigate to the Music folder. On my 'pod, the full path is
Portable Media Devices\NAME of IPOD (F:)\iPod_Control\Music
Select all the music folders, and drag and drop them into a folder on your hard drive, or directly into iTunes.
And you're done! The iPod music folder structure is strange and inexplicable, but once you move your files into iTunes you can set it to automatically organize your folder by artist and album to clean that up. (To do this, in iTunes Edit menu, choose Preferences and in the Advanced tab, check "Keep iTunes Music Folder organized."
might be out of date worth a try -
Anyone have any ideas of how to make the battery on the iphone5 last longer?
Anyone have any ideas of how to make the battery on the iphone5 last longer? I don't use the phone that much and the battery does not last all day. Phone is new.
Many suggestions can be found here
1. turn off push email and use fetch or manual fetch instead.
2. turn off or at least limit notifications
3. limit use of apps that use location services (eg. maps app - heavy power useage when running).
4. in General->About->Diagnostics & Usage, turn off Automatic sending.
5. Privacy->Location Services->System Services, disable everything (none of it need be running for normal use).
6. Wifi, turn off "Ask to Join Networks" so your device is not polling all open networks it finds.
7. keep brightness as low as you can get by with.
Finally, get a car charger, and a second charger for work/school and just plug in whenever it is convenient to do so.
Or, if it suits your daily routine better, get an external battery power brick or case and charge it periodically from that. -
I-photo: I used 2 cameras to take pictures on a trip --- i have put the pictures from both cameras into an album --- when i click on view and then sort by date, the pictures do not sort by date --- any ideas on how to get the pics sorted by date?
Select all the photos that you need to change, then click the "Photos" menu and choose "Adjust Date and Time".
If you add a year, it will adjust all the photos that you selected by adding a year (so if you accidentally select one of the photos that already has "2012", that will change to "2013"). -
I'm getting kernel panics each day as I shut down, the message of restarting by holding down the power button appears on the screen - it began about a month ago and. Do you have any ideas of how to solve the problem? I've copied the logs that I found for each kernel panic that still have the message logged. Please help if you can, I have read some of the other comments and perhaps it has something to do with my anti-virus software being on at start up. I have copied the log here. Any advice will be welcome.
Interval Since Last Panic Report: 665204 sec
Panics Since Last Report: 8
Anonymous UUID: D6DCC90D-A5CA-4BBE-A435-3E64A512A51B
Sat May 26 07:23:05 2012
panic(cpu 3 caller 0xffffff80002b4f36): trying to interlock destroyed mutex (0xffffff801a489be0)
Backtrace (CPU 3), Frame : Return Address
0xffffff8160313b00 : 0xffffff8000220792
0xffffff8160313b80 : 0xffffff80002b4f36
0xffffff8160313b90 : 0xffffff8000227e68
0xffffff8160313bd0 : 0xffffff7f80d14250
0xffffff8160313c20 : 0xffffff7f80d14f73
0xffffff8160313cc0 : 0xffffff800059a237
0xffffff8160313d00 : 0xffffff8000586cbf
0xffffff8160313d20 : 0xffffff800057e6e3
0xffffff8160313df0 : 0xffffff800057ed06
0xffffff8160313e20 : 0xffffff8000583c52
0xffffff8160313e70 : 0xffffff8000583d05
0xffffff8160313e90 : 0xffffff80005358b4
0xffffff8160313ef0 : 0xffffff80005367c3
0xffffff8160313f30 : 0xffffff8000536897
0xffffff8160313f60 : 0xffffff80005ccfe8
0xffffff8160313fb0 : 0xffffff80002da5e9
Kernel Extensions in backtrace:
com.intego.iokit.VBX6NKE(1.0)[211D5E46-3E43-C5DC-9C6A-8C3FFF0F4493]@0xffffff7f8 0d11000->0xffffff7f80d1bfff
dependency: com.apple.iokit.IONetworkingFamily(2.1)[2FCC16E1-34AB-3908-98BD-CCBFA56FFDCE]@0 xffffff7f809b7000
BSD process name corresponding to current thread: iStatLocalDaemon
Mac OS version:
11E53
Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: iMac11,2 (Mac-F2238AC8)
System uptime in nanoseconds: 69777074610
last loaded kext at 58265763561: com.intego.iokit.VBX6NKE 1 (addr 0xffffff7f80d11000, size 45056)
loaded kexts:
com.intego.iokit.VBX6NKE 1
com.intego.iokit.BehavioralKext 1
com.intego.kext.VirusBarrier.AppBarrierKPI 10.6.8
com.intego.kext.VirusBarrierKPI 10.6.8
com.globaldelight.driver.BoomDevice 1.1
com.huawei.driver.HuaweiDataCardACMData 4.2
Model: iMac11,2, BootROM IM112.0057.B01, 2 processors, Intel Core i3, 3.2 GHz, 12 GB, SMC 1.64f5
Graphics: ATI Radeon HD 5670, ATI Radeon HD 5670, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364A53463531323634485A2D3147344431
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353637334648302D4348392020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.64.8-P2P
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0606, 0xfa140000 / 5
USB Device: USB2.0 Hub, 0x05e3 (Genesys Logic, Inc.), 0x0606, 0xfa141000 / 9
USB Device: Apple Optical USB Mouse, apple_vendor_id, 0x0304, 0xfa141100 / 8
USB Device: CanoScan, 0x04a9 (Canon Inc.), 0x1904, 0xfa141200 / 6
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: HUAWEI Mobile, 0x12d1 (Huawei Technologies Co., Ltd.), 0x1001, 0xfd130000 / 5
USB Device: My Passport 070A, 0x1058 (Western Digital Technologies, Inc.), 0x070a, 0xfd140000 / 6
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3Immediate suspects are the additions you added to you rsystem that installed kexts (drivers). From above,
com.intego.iokit.VBX6NKE 1
com.intego.iokit.BehavioralKext 1
com.intego.kext.VirusBarrier.AppBarrierKPI 10.6.8
com.intego.kext.VirusBarrierKPI 10.6.8
com.globaldelight.driver.BoomDevice 1.1
com.huawei.driver.HuaweiDataCardACMData 4.2
Two experiments you can try.
1. Boot in safe mode and see if you can shut down normally. All thise additions won't be running in safe mode so this test would indicate it is one of them causing the problem.
2. Uninstall all the intego VirusBarrier stuff. That's my first guess and the troublemaker. -
Hi. I have a 2008 macbook pro 15.4 inch. Not abused but the hinge is stiff and the lid/ screen is starting to de-laminate at the bottom edge. Any ideas on how to make the hinge work a little more freely and how to re-seal the screen to the lid?
When you have kernel panics, the pertinent information is in the panic report.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway. -
Some of thy images are appearing pixelated. any idea on how to get the issue fixed
some of my images in Aperture/iPhoto are appearing pixelated. any idea on how to get the issue fixed
Where can I find a copy of that? Like if I were to completely delete everything on my ipod, what would I do to go about restoring my songs?
Also I have a theory that one of the videos on my ipod is causing all the other stuff. However, I can't delete videos off my ipod (see https://discussions.apple.com/message/20313736?ac_cid=tw123456#20313736). Is there any way i can get the music from the backup but not the videos? -
I recently did the latest update for my MacBook Air and when I use a specific website it won't open the popup blocker at a normal size. Any ideas on how to keep the popup blocker at the size that I select?
This is a user to user forum and Adobe Staff does drop by.
First thing to try is Reset the Type Tool by right-clicking on its' icon in the Options bar.
If you still have problems, it could be related to fonts. Here is a step by step troubleshooting help doc for that.
Troubleshoot fonts | Photoshop CC 2014, CC, CS6, CS5
And basic troubleshooting: Photoshop: Basic Troubleshooting steps to fix most issues
Gene -
When plugging in an iPad in Apple Configurator, it is not being read under USB Connected so I can't update it. The iPhoto window opens up and reads the photos on the iPad, so it is connecting to the computer. Earlier today I wasn't having any problems. I have shut down the iPad and the computer and started over, but that didn't help. Any ideas on how to get the system to read the iPad so I can update the apps on it?
Hi, is the problem just to update your apps on your iPad? Here is what you should check. Is the iTunes on your computer updated to the latest version? Does your iPad needs to be updated? Do you have enough storage on your iPad to do the update? On your device is your iCloud back up checked?
Go to Settings - iCloud - Backup/Storage - see if its checked, and try unchecking it before connecting it to the computer.
Please let me know if you need any further assistance. -
Any ideas on how to control the amount of sustain pedal data that Logic Pro 9 records? Every time I press the sustain pedal down, it records 4 sustains. Same thing when I release the pedal. Thanks!
This gets confusing, you have two Macs with different issues and two pedals with different issues? First let's sort out what's what. So, do the issues come from the pedals or from the Mac software? To find out, simply switch the pedals and note their behaviour. No change: it's the software, change: it's the pedals (imho the most likely scenario).
Second, what kind of pedals are they? Can you name the type of pedal too? The Yamaha what and the Mgear which?
Third, with the 4 fold data problem, are the doubled events simultaneous, or a few ticks apart, or more?
Also, you have no MIDI keyboard? Are the pedals both "standalone"?
I think you have to sort this problem at its' source, which are the pedals. You could, if push really comes to shove, perhaps create some sort of ingeneous/elaborate transformer setup in the environment to filter the extra messages, although with the 4/4 sustain events that may not even be possible. With the "stepped" events you could set up a filter to just block all events with values 20-110 or so.
But much better would be to configure the pedal(s) correctly. -
Hi, I'm working on a document in PAges 09. Any idea on how to change the document color? I want it black instead of white.
Nichelle,
You must add your own background object, and then make it Black.
Insert > Shape > Rectangle
In the Wrap Inspector, set to Floating.
In the Graphic Inspector, set Stroke to None and set Fill to Black.
Grab the corners of the document and stretch the document to cover the entire page.
Back in the Wrap Inspector select "In Background".
Format > Advanced > Move Object to Section Master.
Regards,
Jerry -
Recently i have been getting the color wheel a lot and it is screwing with my happiness. Any thoughts on how to clean the computer up so this stops?
Back up all data immediately as your boot drive may be failing.
If you have more than one user account, these instructions must be carried out as an administrator.
Triple-click anywhere in the line below on this page to select it:
syslog -k Sender kernel -k Message CReq 'Channel t|GPU D|I/O|Previous Sh' | tail | open -ef
Copy the selected text to the Clipboard (command-C).
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V).
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open with the output of the command. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. The title of the window doesn't matter, and you don't need to post that. -
I downloaded the latest iTunes software update and it properly installed. But, I cannot close the update window showing it was completed and the blue completion bar is full but cannot cancel or close it either. Any ideas on how to clear that out and close the window. Tried to quit on both the big window and the software update title in the menu bar. No luck.
Tried that by shutting down via the power button only as the normal shutdown was nixed by the open window issue. It did not help. Found a very similar question in the discussions and it recommended "Force Quit". That worked and the update works normal and the window is gone. Thanks!
-
one of my kids changed my password, and now i can't access my mail accounts. Any ideas on how to override the password and set up a new one?
A mail account password or you login password?
Which OS by the way? -
Installed iOS6 on my 3GS phone. The maps app works well, but does not give spoken turn by turn directions.
Any ideas on how to fix this?Go to http://www.apple.com/ios/maps/ and look at the bottom: Turn-by-turn navigation is available only on iPhone 4S, iPhone 5, and iPad 2 or later with cellular data capability. Flyover is available only on iPhone 4S, iPhone 5, iPad 2 or later, and iPod touch (5th generation). Cellular data charges may apply.
You can always use the WAZE app like I do.
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