HT5624 I have been trying to change my Apple password. They are asking me "security" questions that they couldn't possible know the correct answer to, yet they tell me that my answers do not match their records. The answers I am giving are correct. How

I have been trying to change my Apple password. They are asking me "security"
questions and I am answerng them correctly yet they tell me that my answer don't match their information. They know nothing about me so how do they know what the correct info is? How does one deal with this? Thanks

the ?'s were setup when account was created or modified. you can select the email authentication method to change password at iforgot.apple.com
or call apple at 1-800-694-7466 and ask for account security
Peace, Clyde

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I have been trying to change my apple id to my new email address and it says the id egsists what do i do

i have been trying to change my apple id to my new email address and it says i cant as the id is in use what do i do

    If your new email address is an Apple-related email account (e.g., Mobileme account), you will get the 'email is already in use' message. If this is the case, you cannot consolidate your old Apple ID with your new one. I (and many others) have ran into this same issue.
      If this is indeed the cause of your problem, I recommend that you start using your new Apple ID exclusively. If you made a considerable number of purchases under your old Apple ID (i.e., through iTunes), you will still have to log in under your old ID for that account.
      Hopefully, one day Apple will allow us to consolidate accounts.
I hope this helps.
Rex

I have been trying for 8 days and I can't remember my security question and it won't send me a email to reset! What do I do?

Help me please I need my account opened ASAP!!!!

Hi shineypence,
If you set up a Rescue email address:
Go into Manage Your AppleID, https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/, select Password and Security, and click the first option (see below), and you will be able to proceed from there..... (I HOPE the first button is showing for you!)
Reset your password
You can change or reset the password for your Apple ID account by providing some information.
Select your authentication method.
Email authentication: To access your information, we will send an email to the rescue email address on file for you.
Answer security questions: To access your information, you will need to answer the security question(s) provided when you originally created your Apple ID.
If you did not set up a Rescue email address:
1. Go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
   Then select 'iTunes Store', and on the next screen select 'Account Management'
   Next choose 'Forgotten Security Questions' and fill in that you'd like your security
   questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)
2. Once your questions have been reset, and you set up new ones, also set up a RESCUE EMAIL ADDRESS, so if you forget them again, you won't have to go through all of this.....
Hope this helps!
Cheers,
GB

HT3702 I am trying to purchase an app and it is asking me security questions that I do not remember the answers to, what ca I do?

I am trying to purchase an app and it is asking me security questions that I do not remember the answers to, what ca I do?

Help here > Rescue email address and how to reset Apple ID security questions
Security questions... write down the answers and keep in a safe place in the future.

HI, i bought my i touch 4th gen from the philippines, and i transferred here in the US. i would like to purchase an application here in the US but i wont allow me to. and i have been trying to change my address and country but it wont let me too.

HI, i bought my i touch 4th gen from the philippines, and i transferred here in the US. i would like to purchase an application here in the US but i wont allow me to. and i have been trying to change my address and country but it wont let me too.

What happens when you change your address in your iTunes account? You also have to have a payment method associated with the USA, For example gift cards are restricted to the country of their purchase.

I have been trying to create an apple ID for the past 2 days and cannot succeed : it states an unknown error has occurred and no ID is created. What to do?

i have been trying to create an apple ID for the past 2 days and cannot succeed : it states an unknown error has occurred and no ID is created. What to do?

The internet is the internet. if its not working then its something to do with your not allowing cookies from apple's site or they are having issues.

HT2729 I have been trying to move a 1 hour movie from my Mac to my iPad without success. I know I have clicked all the right boxes but iTunes is not cooperating.??

I have been trying to move a 1 hour movie from my Mac to my iPad without success. I know I have clicked all the right boxes but iTunes is not cooperating.??

Possibly.
You could test that by dropping a largish image into a test Pages document and duplicating it until your document won't send.
Some eMail clients have ceiling levels for file sizes, as do some receiving servers.
Also test to see if you can simply export your file to pdf, in which case it will be retained on your iPad. That would be a first step.
Peter

I have been trying to use an apple wireless keyboard with my ipad 2. I will be typing then suddenly the ipad will repeat the key strock about twenty times. It drives me crazy. What is happening and why?

I have been trying to use an apple wireless keyboard with my ipad 2. I will be typing along and suddenly the ipad will take off and repeat the key stroke about twenty times rapid fire. It really makes me crazy. What is happening and why? Help

Found this thread by searching the forum. I hope it helps.
https://discussions.apple.com/thread/5471311

I have been trying to change the generes for songs in my I tunes library but it doesn't allow me to do this. Does anyone know how.

I have been trying to change the generes to some of my songs in my itunes library but it doesn't allow me to do this. Does anyone know how.

Hello there, reginaairview.
The following Knowledge Base articles offer some great information in regards to how to change the Genre information on music in iTunes:
iTunes 11 for Windows: Edit song and CD information
http://support.apple.com/kb/PH12360
Edit song or CD information
Select the song or CD you want to edit, and choose File > Get Info (or press Control-I).
Click Info and make your changes.
Tip: If you’re changing the same information (for example, the genre) for multiple items, you can select all the items and change the information for them at the same time.
Create your own genre category by clicking Info and typing the category in the Genre field.
Additionally this article provides some good screen shots of where that is changed under "Editing and arranging content" section:
Playing and managing content in iTunes
http://support.apple.com/kb/ht1399
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT201303 I have been trying to change my payment option / Account details but no luck

I have been trying to change my payment option / Account details but no luck

Two approaches, you can go to http://appleid.apple.com and then use Manage Account to make changes, or you can follow the process per the knowledge base article:Change or remove your payment information from your iTunes Store account (Apple ID)

I am using pages '09. I have been trying to put together a report and I am using tables to help keep my data in line. My data is free text and would like to footnote certain data as to it origin, but footnoting is grey-out. How can I footnote on table mod

I am using pages '09. I have been trying to put together a report and I am using tables to help keep my data in line. My data is free text and would like to footnote certain data as to it origin, but footnoting is grey-out. How can I footnote in table mode inpages '09?

Footnotes can only be inserted in the main text area between the margins on a Word Processing document.
Peter

I have been trying to change my security questions and im not getting the emails to do so

ive been trying to change my security questions but it wont send me a email

Read this about how to change the security questions: http://support.apple.com/kb/HT5312
If you can't use these procedures because you don't have a rescue email address you will have to contact Apple. See http://support.apple.com/kb/HT5699
You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
You can also go to the ExpressLane at https://expresslane.apple.com and then iTunes > iTunes Store > Password and Security Questions and fill out the form.

I am totally new to the whole mac thing and have just bought my first iMac, second hand, 27" late 2009 model, I have been trying to change everything from the previous users names to mine when I got stuck trying to change the home folder name...

I tried everything to change it but nothing would work, I seen a tutorial online on how to do it using terminal, suso, I didn't really know what I was doing but I gave it a go, entered the existing name and then entered my name, I then confirmed with password, everything seemed fine, I restarted my computer and when I booted up I had lost everything, all the apps had gone, mail, files, everything?! This mac had the full adobe 6 suite on and I'm really gutted, I had also transfer loads of things over from my pc, which are no longer there!! Is there any way to get this back? Like on a pc, running the pc from a week ago? Any help would be much appreciated as I don't really know what I'm doing, thanks

It appears that you really screwed things up. If the machine had CS 6 on it, the seller should have provided the discs and registration info. Since that machine shipped with Snow Leopard, you should start from scratch. Boot with disc one, launch Disk Utility from the Utilities menu, select the HD, erase and reformat it, then select zero out data from the security options. Once the HD is wiped clean, quit Disk Utility, and select install the operating system. Once installed and it reboots, personalize the machine to suit your needs. Once up an running, see these:
Switching from Windows to Mac OS X,
Basic Tutorials on using a Mac,
Mac OS X keyboard shortcuts,
Anatomy of a Mac,
MacTips,
Switching to Mac Superguide, and
Switching to the Mac: The Missing Manual, Mountain Lion Edition.
Additionally, *Texas Mac Man* recommends:
Quick Assist,
Welcome to the Switch To A Mac Guides,
Take Control E-books, and
A guide for switching to a Mac.

HT5312 I have been trying to reset my Apple security question for weeks, the site keeps taking me in circles!

What is the simple way to reset my Security questions?

Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, it has been reported that the email can take a while to arrive. Use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

HT5312 hello dear apple, i need to ask my security question i was forget the answer so what should i need to do? can you help me?

Hello,
i need help how to change my security question? because i forget.

You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form. Posting on these boards isn't one of them.
(96227)

HT5624 I have been trying to change my Apple password. They are asking me "security" questions that they couldn't possible know the correct answer to, yet they tell me that my answers do not match their records. The answers I am giving are correct. How

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