HT5624 ? I have changed my apple ID password on several occasions and every time I go in and type the new password I keep getting and error message.

After changing my apple ID I go in and I continue to get an error message.

Welcome to the Apple Community.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")

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I have changed my apple I'd primary email account yet when I try to buy things from the App Store it keeps showing the previous email address- can any one advise why?

I have changed my apple I'd primary email account and saved the changes yet when I try to buy from the App Store it still lists the old email address- can anyone advise how to fix this?

What id shows at the bottom of the Featured tab in the App Store app ? If it's the old email address that you had on your account then try tapping on it and log out of your account and then log back in and see if that 'refreshes' the account on the iPad.

HT201320 I have tried for over 2 hours in trying to set up an email accout and followed the directions. I keep getting same error message over and over again. Invalid use rid or password

I have tried for over 2 hours to get email on my phone. Shut off and on and tried to pick new password. Keep getting error message. Very frustrated

Since the title of your post says " ... invalid use rid or password ...", I suspect the issue is some illegal mix of blanks and/or special characters (e.g., punctuation) in either your user ID, password, or both.
Be very careful you are following the rules for what constitutes a legal user name and a legal password.

TS3212 Hi I am trying to update my Ipad ios4 software to Ios6. I have connected my ipad to my computer and gone ti itunes on my computer to download the new software. I get an error message saying I cannot download the software because I am not connected

Hi, I am trying to update mmy IPad to Ios6. I have coonected it to my computer. When I goto Itunes and try to update my software it comes up with an error message. I am definetly connected to the Net. I have reinstalled Itunes twice but still get the same message.

Hi James,
I understand that you are able to access the web on your computer, however you are unable to access the iTunes Store. I have found the following resource which may resolve your issue:
iTunes for Windows: iTunes Store connection troubleshooting
http://support.apple.com/kb/HT1527
If the issue persists after following the above article, you may want to follow the "Windows" section of this resource:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Thanks,
Matt M.

I have used migration assistant to shift my contents from another Macbook Pro, but are getting an error message 150:30. I have deactivated the software on the old machine and done a restart on the new one, but still get this error message

As above - first time I have used a forum, so thought I had to put all the details into the heading

Migration assistant doesn't move all the necessary files.
You really need to reinstall your Adobe apps on the new system to get all the support files in the right place (and with the right permissions).

I just re-installed iTunes and every time I plug my iPhone in, the software license agreement comes up and I have to click accept to get to iTunes. Is this something new, or is it a glitch?

I am using an iPhone 5 and an iPad 2 on a Dell XPS 8200 running Windows 7 Professional.

You can use this: http://support.apple.com/kb/ht1212 to restore the device, but please note that everything that hasn't been backed up without a code (purchases excluded) will be lost.
Good luck
Stijn

I have Pages 09 but it will not save a document. I have tried clicking on all the options but I keep getting an error message that the document cannot be saved. Any help?

I have Pages 09, but it will not save a document. I have clicked on all options, but I cannot save anything. Any thoughts?

Hi lv,
This may help. File > Export > PDF or Word or RTF.
At least that will save your work.
Regards,
Ian.

Unable to download iTunes on my second windows computer (64 bit). I got it fine on my first one. After downloading the program and installing it, I keep getting an error message:Apple Mobile Device Failed to Start. This happens wven when my IPhone 5c is t

I am unable to download iTunes on my second Windows 8 computer (64 bit). I got it fine on my first one and have used it quite a bit. After downloading the program and installing it on the second computer, I keep getting this error message: "Apple Mobile Device Failed to Start." This happens when when my IPhone 5c is connected via Wi-Fi and I have clicked on "Trust This Computer." (I have tried to install several times-- It gets hung up when it reaches"Starting Services.")

Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
C:\Program Files (x86)\Common Files\Apple\Apple Application Support
and paste into:
C:\Program Files (x86)\iTunes
The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
tt2

I can't upgrade to Yosemite, keep getting an error message when I try to download from the app store. Have check reqs and have them all.

When trying to download from the app store I keep getting an error message saying "this version of OSX 10.10 cannot be installed on this computer"; however, when checking the requirements I have them all.
Specs
Macbook Pro 15 inch
OS X 10.7.5
4GB of memory
>120GB of storage available

MacBook Pro (Mid/Late 2007 or newer) is required. You've not indicated which one you have. If yours is one of these, then http://www.apple.com/support/mac/app-store/contact/
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2

I have changed my apple password three times because I keep getting an error message that my password is wrong when I try to log into the App storer

I have changed my apple password three times because i keep getting an error message when i try to loggin to App Store.

You may want to. I know that I've activated a few iPhones that belonged to other people on my own Mac and for some reason, no matter what they did, it always asked for my account password. I have no idea why this happens though.

I keep getting an error message on my ipod touch, "your apple ID has been disabled" what do I do to enable it. I have already changed my password.

I keep getting an error message on my ipod touch, "Your apple ID had been disabled." I have already changed my password. I can't update any apps. What should I do?

I've never had that problem but perhaps "Manage your account" might help you.

I just downloaded an iphoto update and when I tried to share my photos was asked for email and password. I must have typed in the info wrong because I keep getting an error message. I don't see how to change the info to the correct mistake..

I just downloaded an iphoto update and when I tried to share my photos was asked for email and password. I must have typed in the info wrong because I keep getting an error message. I don't see how to change the info to the correct mistake..

I too added 2nd apple ID when I tried to get Free app from apple store just to get to NONE on the credit card needed. It said it sent confirmation email to my new apple ID email that I have to confirm. Problem is I can not get to the new apple ID email account. On my ipad it logs into my original email account and I see no where to log into another email account. If I go to my laptop, the new apple ID I created does not let me log into email where apple said it was sent to. It did not send to back up email account either.
Can I log into 2 email accounts on my ipad where it says mail at bottom?
Can I have 2 apple ids?
If I created a 2nd apple id to get to NONE on credit card needed, can't I log into it also on another laptop in gmail?
(won't let me)
If I used my original apple id I created when I got my new ipad, it will not let me get free app without credit card, there is no where it says NONE needed. I am too new to apple to start with credit cards etc until I get use to it.

My icloud and Apple ID aren't the same email address. My phone wont let me change my icloud email. I don't know the password to my icloud account, and every time I try to email myself the password, it doesn't go through.

My icloud and Apple ID aren't the same email address. My phone wont let me change my icloud email. I don't know the password to my icloud account, and every time I try to email myself the password, it doesn't go through.

Welcome to the Apple Community.
Your Apple ID and iCloud email address don't need to be the same, you can't change an iCloud email address.
Also check your Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether. You may also wish to contact your mail provider to see if their spam filters are removing the email before it gets to you.

HT203167 I had itunes on another laptop which is no longer in use. I have changed my apple id to my email address which has completed fine. I cannot find the itunes I had on my account before that I had on my other laptop. Can you help?

I had itunes on another laptop which is no longer in use. I have changed my apple id to my email address which has completed fine. I cannot find the itunes I had on my account before that I had on my other laptop. Can you help?

Your music will only be where you put it. It does not magically appear in other places. Copy it from your old computer or your backup copy of your old computer.
If for some reason you have failed to maintain a backup, not good, then you can redownload some itunes purchases in some coutries:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I am trying to change my Apple ID. Try to do this I keep getting an error message saying 'This email address is designated as your rescue email address and cannot be used as your Apple ID or Primary email address. Please choose another.' The email address

I am trying to change my Apple ID. Try to do this I keep getting an error message saying ‘This email address is designated as your rescue email address and cannot be used as your Apple ID or Primary email address. Please choose another.’ The email address that I want to use did use to be my recovery email but I have changed it, so that address is no lonegr associated with my account. I do not understand why I cannot use it as my Apple ID now. Can anyone help?

Contact iTunes customer support for assistance.

I changed the password to one of my gmail accounts. My MacBook Air accepts the new password and shows me email, my iPhone 5s tells me it's not a valid password. In settings, I change the password and pw is accepted. How can I get 5s to accept new pw?

I changed the password to one of my gmail accounts. My MacBook Air accepts the new password and shows me email, my iPhone 5s tells me it's not a valid password and does not show me email. In settings, I change the password and pw is accepted. How can I get 5s to accept new pw?

CORRECTION! GMAIL accepts new pw and shows me email. Mail on MacBook Air and iPhone 5s do not accept new gmail pw. What can I do to get my apple products to accept my new gmail pw?

HT5624 ? I have changed my apple ID password on several occasions and every time I go in and type the new password I keep getting and error message.

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