HT5624 I need help I don't know what to do.

Ok so I bought an iPhone from a friend and I want to reset it back to its factory mode but he doesn't know the password he used to protect it from being resetted. I need help I don't know what to do.

This friend needs to either log into the device to remove activation lock, remove the device from iCloud.com, or reset their Apple ID password to allow doing either of the previous two options.
There is simply no way to bypass activation lock.  If this friend cannot or willnot work with you to remove the activation lock, return the device for a refund.  The device is useless without the password to remove activation lock.

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    Process: Safari [259]
    Path: /Applications/Safari.app/Contents/MacOS/Safari
    Identifier: com.apple.Safari
    Version: 6.0.1 (8536.26.14)
    Build Info: WebBrowser-7536026014000000~2
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    Crashes Since Last Report: 115
    Per-App Interval Since Last Report: 3179230 sec
    Per-App Crashes Since Last Report: 72
    Anonymous UUID: A7D7A44B-C1F4-4D7F-879E-EDF984233717
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    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000044
    External Modification Warnings:
    Thread creation by external task.
    VM Regions Near 0x44:
    -->
    __TEXT 00000001095a6000-00000001095a7000 [ 4K] r-x/rwx SM=COW /Applications/Safari.app/Contents/MacOS/Safari
    Application Specific Information:
    dyld: in dlopen()
    /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.frame work/Versions/A/ImageKit
    Thread 0:: Dispatch queue: com.apple.main-thread
    0 dyld 0x00007fff691be233 ImageLoaderMachOCompressed::trieWalk(unsigned char const*, unsigned char const*, char const*) + 179
    1 dyld 0x00007fff691be35d ImageLoaderMachOCompressed::findExportedSymbol(char const*, ImageLoader const**) const + 93
    2 dyld 0x00007fff691b8822 ImageLoaderMachO::findExportedSymbol(char const*, bool, ImageLoader const**) const + 46
    3 dyld 0x00007fff691bea9f ImageLoaderMachOCompressed::resolveTwolevel(ImageLoader::LinkContext const&, ImageLoader const*, bool, char const*, bool, ImageLoader const**) + 63
    4 dyld 0x00007fff691bec9c ImageLoaderMachOCompressed::resolve(ImageLoader::LinkContext const&, char const*, unsigned char, int, ImageLoader const**, ImageLoaderMachOCompressed::LastLookup*, bool) + 316
    5 dyld 0x00007fff691bed3d ImageLoaderMachOCompressed::bindAt(ImageLoader::LinkContext const&, unsigned long, unsigned char, char const*, unsigned char, long, int, char const*, ImageLoaderMachOCompressed::LastLookup*, bool) + 77
    6 dyld 0x00007fff691bf350 ImageLoaderMachOCompressed::eachBind(ImageLoader::LinkContext const&, unsigned long (ImageLoaderMachOCompressed::*)(ImageLoader::LinkContext const&, unsigned long, unsigned char, char const*, unsigned char, long, int, char const*, ImageLoaderMachOCompressed::LastLookup*, bool)) + 1312
    7 dyld 0x00007fff691bedc5 ImageLoaderMachOCompressed::doBind(ImageLoader::LinkContext const&, bool) + 69
    8 dyld 0x00007fff691b591c ImageLoader::recursiveBind(ImageLoader::LinkContext const&, bool) + 182
    9 dyld 0x00007fff691b58d5 ImageLoader::recursiveBind(ImageLoader::LinkContext const&, bool) + 111
    10 dyld 0x00007fff691b58d5 ImageLoader::recursiveBind(ImageLoader::LinkContext const&, bool) + 111
    11 dyld 0x00007fff691b58d5 ImageLoader::recursiveBind(ImageLoader::LinkContext const&, bool) + 111
    12 dyld 0x00007fff691b5019 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, ImageLoader::RPathChain const&) + 169
    13 dyld 0x00007fff691aace4 dyld::link(ImageLoader*, bool, ImageLoader::RPathChain const&) + 547
    14 dyld 0x00007fff691b081a dlopen + 483
    15 libdyld.dylib 0x000000010eb6edd8 dlopen + 57
    16 com.apple.Safari.framework 0x0000000109804f1f AOSAccountsFramework() + 40
    17 com.apple.Safari.framework 0x00000001098034c2 getkAAAccountConfigChangedNotification() + 28
    18 com.apple.Safari.framework 0x0000000109876d7b __aosAccountsFrameworkAvailable_block_invoke_0 + 9
    19 com.apple.Safari.framework 0x0000000109874dae -[CloudTabStore init] + 90
    20 com.apple.Safari.framework 0x0000000109874d44 +[CloudTabStore sharedCloudTabStore] + 59
    21 com.apple.Safari.framework 0x000000010982bacf -[ToolbarController _canShowToolbarItemForCloudTabs] + 29
    22 com.apple.Safari.framework 0x000000010982c270 -[ToolbarController toolbarDefaultItemIdentifiers:] + 178
    23 com.apple.AppKit 0x000000010c2f8394 -[NSToolbar _defaultItemIdentifiers] + 80
    24 com.apple.AppKit 0x000000010c234eec -[NSToolbar _setConfigurationFromDictionary:notifyFamilyAndUpdateDefaults:upgradedConfigura tion:] + 300
    25 com.apple.AppKit 0x000000010c234d38 -[NSToolbar _setConfigurationUsingName:domain:] + 377
    26 com.apple.AppKit 0x000000010c234bac -[NSToolbar setConfigurationUsingName:] + 201
    27 com.apple.AppKit 0x000000010c2f823d -[NSToolbar _loadFromUDIfNecessary] + 124
    28 com.apple.AppKit 0x000000010c2f7fb3 -[NSWindow setToolbar:] + 602
    29 com.apple.Safari.framework 0x000000010982a93c -[ToolbarController initWithBrowserWindowController:] + 1093
    30 com.apple.Safari.framework 0x0000000109666d87 -[BrowserWindowControllerMac windowDidLoad] + 840
    31 com.apple.AppKit 0x000000010c43f062 -[NSWindowController _windowDidLoad] + 448
    32 com.apple.Safari.framework 0x000000010986f11c -[WindowController _windowDidLoad] + 43
    33 com.apple.AppKit 0x000000010c4103ba -[NSWindowController window] + 114
    34 com.apple.Safari.framework 0x00000001096675eb -[BrowserWindowControllerMac showWindow:] + 53
    35 com.apple.AppKit 0x000000010c19b476 -[NSDocument showWindows] + 103
    36 com.apple.Safari.framework 0x0000000109628c13 -[BrowserDocument showWindows] + 51
    37 com.apple.AppKit 0x000000010c19962f -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 461
    38 com.apple.AppKit 0x000000010c19941e -[NSDocumentController newDocument:] + 39
    39 com.apple.Safari.framework 0x00000001097cc939 -[WindowReopener reopenWithArrayOfWindowControllerNames:] + 120
    40 com.apple.Safari.framework 0x00000001097ccb12 -[WindowReopener init] + 117
    41 com.apple.Safari.framework 0x00000001097ccc1d +[WindowReopener reopenWindows] + 43
    42 com.apple.Safari.framework 0x00000001095bea09 -[AppController(FileInternal) _openUntitledFileWhileLaunching:] + 134
    43 com.apple.Safari.framework 0x00000001095bb5da -[AppController applicationOpenUntitledFile:] + 22
    44 com.apple.AppKit 0x000000010c2f1d14 -[NSApplication _doOpenUntitled] + 482
    45 com.apple.AppKit 0x000000010c2f17af __58-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke_0 + 233
    46 com.apple.AppKit 0x000000010c633731 __78-[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:]_block_invoke_01437 + 143
    47 com.apple.AppKit 0x000000010c2f125b -[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:] + 760
    48 com.apple.AppKit 0x000000010c2ef74e -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 298
    49 com.apple.AppKit 0x000000010c2ef525 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 553
    50 com.apple.AppKit 0x000000010c2ef12c -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 351
    51 com.apple.Foundation 0x000000010baf412b -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 308
    52 com.apple.Foundation 0x000000010baf3f8d _NSAppleEventManagerGenericHandler + 106
    53 com.apple.AE 0x000000010f609b48 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 307
    54 com.apple.AE 0x000000010f6099a9 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 37
    55 com.apple.AE 0x000000010f609869 aeProcessAppleEvent + 318
    56 com.apple.HIToolbox 0x000000010df758e9 AEProcessAppleEvent + 100
    57 com.apple.AppKit 0x000000010c2eb916 _DPSNextEvent + 1456
    58 com.apple.AppKit 0x000000010c2eaed2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
    59 com.apple.Safari.framework 0x00000001095fc75b -[BrowserApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 162
    60 com.apple.AppKit 0x000000010c2e2283 -[NSApplication run] + 517
    61 com.apple.AppKit 0x000000010c286cb6 NSApplicationMain + 869
    62 com.apple.Safari.framework 0x00000001097cfd54 SafariMain + 166
    63 libdyld.dylib 0x000000010eb6f7e1 start + 1
    Thread 1:
    0 libsystem_kernel.dylib 0x000000010ed4c6d6 __workq_kernreturn + 10
    1 libsystem_c.dylib 0x000000010ebdbeec _pthread_workq_return + 25
    2 libsystem_c.dylib 0x000000010ebdbcb3 _pthread_wqthread + 412
    3 libsystem_c.dylib 0x000000010ebc6171 start_wqthread + 13
    Thread 2:: Dispatch queue: com.apple.libdispatch-manager
    0 libsystem_kernel.dylib 0x000000010ed4cd16 kevent + 10
    1 libdispatch.dylib 0x000000010eb3adea _dispatch_mgr_invoke + 883
    2 libdispatch.dylib 0x000000010eb3a9ee _dispatch_mgr_thread + 54
    Thread 3:
    0 libsystem_kernel.dylib 0x000000010ed4c6d6 __workq_kernreturn + 10
    1 libsystem_c.dylib 0x000000010ebdbeec _pthread_workq_return + 25
    2 libsystem_c.dylib 0x000000010ebdbcb3 _pthread_wqthread + 412
    3 libsystem_c.dylib 0x000000010ebc6171 start_wqthread + 13
    Thread 4:
    0 libsystem_kernel.dylib 0x000000010ed4c6d6 __workq_kernreturn + 10
    1 libsystem_c.dylib 0x000000010ebdbeec _pthread_workq_return + 25
    2 libsystem_c.dylib 0x000000010ebdbcb3 _pthread_wqthread + 412
    3 libsystem_c.dylib 0x000000010ebc6171 start_wqthread + 13
    Thread 5:: WebCore: IconDatabase
    0 libsystem_kernel.dylib 0x000000010ed4c0fa __psynch_cvwait + 10
    1 libsystem_c.dylib 0x000000010ebddf89 _pthread_cond_wait + 869
    2 com.apple.WebCore 0x00000001128d10fb WebCore::IconDatabase::syncThreadMainLoop() + 107
    3 com.apple.WebCore 0x00000001128cec14 WebCore::IconDatabase::iconDatabaseSyncThread() + 500
    4 com.apple.JavaScriptCore 0x000000010a21636f ***::wtfThreadEntryPoint(void*) + 15
    5 libsystem_c.dylib 0x000000010ebd9742 _pthread_start + 327
    6 libsystem_c.dylib 0x000000010ebc6181 thread_start + 13
    Thread 6:
    0 libsystem_kernel.dylib 0x000000010ed4c6d6 __workq_kernreturn + 10
    1 libsystem_c.dylib 0x000000010ebdbeec _pthread_workq_return + 25
    2 libsystem_c.dylib 0x000000010ebdbcb3 _pthread_wqthread + 412
    3 libsystem_c.dylib 0x000000010ebc6171 start_wqthread + 13
    Thread 7:: com.apple.CoreAnimation.render-server
    0 libsystem_kernel.dylib 0x000000010ed4a686 mach_msg_trap + 10
    1 libsystem_kernel.dylib 0x000000010ed49c42 mach_msg + 70
    2 com.apple.QuartzCore 0x000000010a81a35b CA::Render::Server::server_thread(void*) + 403
    3 com.apple.QuartzCore 0x000000010a89ee76 thread_fun + 25
    4 libsystem_c.dylib 0x000000010ebd9742 _pthread_start + 327
    5 libsystem_c.dylib 0x000000010ebc6181 thread_start + 13
    Thread 8 Crashed:
    0 libiconv.2.dylib 0x00000001115f3469 iso2022_jp2_wctomb + 1205
    1 ??? 0x00000deadbea7dad 0 + 15302363086253
    Thread 8 crashed with X86 Thread State (64-bit):
    rax: 0x0000000000000000 rbx: 0x0000000000000054 rcx: 0x0000000000000001 rdx: 0x0000000000000004
    rdi: 0x000000010ba87000 rsi: 0x000000010ae87000 rbp: 0x000000010ba88ff4 rsp: 0x000000010ba88f7c
    r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
    r12: 0x0000000000000000 r13: 0x000000010ba88fca r14: 0x00000000000058ca r15: 0x000000010ae87003
    rip: 0x00000001115f3469 rfl: 0x0000000000010202 cr2: 0x0000000000000044
    Logical CPU: 0
    Binary Images:
    0x1095a6000 - 0x1095a6fff com.apple.Safari (6.0.1 - 8536.26.14) <12F33C70-47F7-3872-B933-0A323F3F73DD> /Applications/Safari.app/Contents/MacOS/Safari
    0x1095af000 - 0x109aa4fff com.apple.Safari.framework (8536 - 8536.26.14) <8A1EDE49-1974-3CA6-9B1A-54A1C5B2FF24> /System/Library/PrivateFrameworks/Safari.framework/Versions/A/Safari
    0x109df9000 - 0x109dfaff7 libSystem.B.dylib (169.3) <365477AB-D641-389D-B8F4-A1FAE9657EEE> /usr/lib/libSystem.B.dylib
    0x109e03000 - 0x109e19fff com.apple.Accounts (211.2 - 211.2) <F62749B0-AEA6-3673-8FD7-550E21622893> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
    0x109e30000 - 0x109e31fff libquit.dylib (130) <FD30E6D6-B4F9-3E14-8376-7036271100D1> /usr/lib/libquit.dylib
    0x109e39000 - 0x109e64fff com.apple.framework.Apple80211 (8.0.1 - 801.17) <05786C8E-8C6F-31AF-80B5-9C98175757B4> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
    0x109e7b000 - 0x109e7bfff com.apple.Carbon (154 - 155) <372716D2-6FA1-3611-8501-3DD1D4A6E8C8> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x109e7e000 - 0x109e7efff com.apple.Cocoa (6.7 - 19) <1F77945C-F37A-3171-B22E-F7AB0FCBB4D4> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x109e82000 - 0x109edefff com.apple.corelocation (1.0 - 1239.39) <88EFC8F1-0A91-3EB6-A1F6-76294541D85D> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
    0x109f16000 - 0x109f22fff com.apple.CrashReporterSupport (10.8.2 - 415) <55783BF9-125E-3F9C-A412-6A095ECD9353> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
    0x109f38000 - 0x109fa5ff7 com.apple.framework.IOKit (2.0 - 755.18.10) <142E19DD-1C8D-3D61-ABC8-83994A73279F> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x109fd8000 - 0x10a272ff7 com.apple.JavaScriptCore (8536 - 8536.26.7) <ADAD1276-675A-3000-B746-560A2EB596A2> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
    0x10a320000 - 0x10a520fff libicucore.A.dylib (491.11.1) <CC318A27-878A-38CE-9292-1B98353FA9C7> /usr/lib/libicucore.A.dylib
    0x10a5c2000 - 0x10a6bffff libsqlite3.dylib (138.1) <ADE9CB98-D77D-300C-A32A-556B7440769F> /usr/lib/libsqlite3.dylib
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    0x10a722000 - 0x10a731ff7 libxar.1.dylib (105) <370ED355-E516-311E-BAFD-D80633A84BE1> /usr/lib/libxar.1.dylib
    0x10a740000 - 0x10a74fff7 com.apple.opengl (1.8.6 - 1.8.6) <720CC06C-0D01-37AE-BB3D-D7F0242B262A> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x10a75d000 - 0x10a90bfff com.apple.QuartzCore (1.8 - 304.0) <BDC66714-F60C-386D-A773-F897D1E87AB6> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x10a9c3000 - 0x10ac93fff com.apple.security (7.0 - 55179.1) <639641EF-8156-3190-890C-1053658E044A> /System/Library/Frameworks/Security.framework/Versions/A/Security
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    0x10ae89000 - 0x10aebdfff com.apple.securityinterface (6.0 - 55024.4) <614C9B8E-2056-3A41-9A01-DAF74C97CC43> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
    0x10aeea000 - 0x10af3bff7 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <E095637C-457F-3D8F-AE32-A032F9D5A46C> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
    0x10af6c000 - 0x10b0f6fff com.apple.WebKit (8536 - 8536.26.14) <7C4D5DE6-7153-3E54-8D4F-BB2E9AE74878> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x10b1e8000 - 0x10b3cfff7 com.apple.WebKit2 (8536 - 8536.26.14) <123EF992-E854-32DB-8E6B-3D5BBE2F7E87> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
    0x10b539000 - 0x10b5a1ff7 libc++.1.dylib (65.1) <20E31B90-19B9-3C2A-A9EB-474E08F9FE05> /usr/lib/libc++.1.dylib
    0x10b5fc000 - 0x10b71492f libobjc.A.dylib (532.2) <90D31928-F48D-3E37-874F-220A51FD9E37> /usr/lib/libobjc.A.dylib
    0x10b734000 - 0x10b734ff7 com.apple.SafariServices.framework (8536 - 8536.26.14) <3CE24612-F0CA-3C49-BC1C-63B300659DA5> /System/Library/PrivateFrameworks/SafariServices.framework/Versions/A/SafariSer vices
    0x10b739000 - 0x10b739fff com.apple.CoreServices (57 - 57) <9DD44CB0-C644-35C3-8F57-0B41B3EC147D> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x10b73d000 - 0x10b73dfff com.apple.quartzframework (1.5 - 1.5) <6403C982-0D45-37EE-A0F0-0EF8BCFEF440> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
    0x10b740000 - 0x10b929fff com.apple.CoreFoundation (6.8 - 744.12) <EF002794-DAEF-31C6-866C-E3E3AC387A9F> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x10ba8c000 - 0x10ba8cfff com.apple.ApplicationServices (45 - 45) <A3ABF20B-ED3A-32B5-830E-B37831A45A80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x10ba92000 - 0x10bdeefff com.apple.Foundation (6.8 - 945.11) <A5D41956-A354-3ACC-9355-BE200072223B> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x10c00f000 - 0x10c00ffff com.apple.SafariDAVNotifier (1.1.1 - 1) <F2E6ABF4-C7D7-341F-BC27-C9B0E7C4F4EB> /System/Library/PrivateFrameworks/BookmarkDAV.framework/Versions/A/Frameworks/S afariDAVNotifier.framework/Versions/A/SafariDAVNotifier
    0x10c013000 - 0x10c014fff libDiagnosticMessagesClient.dylib (8) <8548E0DC-0D2F-30B6-B045-FE8A038E76D8> /usr/lib/libDiagnosticMessagesClient.dylib
    0x10c01a000 - 0x10c133ff7 com.apple.ImageIO.framework (3.2.0 - 845) <553B9828-A7D9-3AE4-A214-1C33417545FD> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
    0x10c196000 - 0x10cdc3ff7 com.apple.AppKit (6.8 - 1187.34) <1FF64844-EB62-3F96-AED7-6525B7CCEC23> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x10d4b8000 - 0x10d62cfff com.apple.CFNetwork (596.2.3 - 596.2.3) <6A16C2BD-1035-30F9-AE96-D9E3BB54A976> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
    0x10d6ee000 - 0x10d700ff7 libz.1.dylib (43) <2A1551E8-A272-3DE5-B692-955974FE1416> /usr/lib/libz.1.dylib
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    Calls made by other processes targeting this process:
    task_for_pid: 3
    thread_create: 1
    thread_set_state: 0
    Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
    Calls made by all processes on this machine:
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    thread_set_state: 0
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    Writable regions: Total=1.1G written=13.5M(1%) resident=16.8M(2%) swapped_out=0K(0%) unallocated=1.1G(98%)
    REGION TYPE VIRTUAL
    =========== =======
    CG backing stores 152K
    CG image 4K
    CG shared images 1184K
    CoreAnimation 4K
    CoreServices 1088K
    JS JIT generated code 8K
    JS JIT generated code (reserved) 1.0G reserved VM address space (unallocated)
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    MALLOC guard page 48K
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    Memory tag=242 12K
    SQLite page cache 384K
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    Stack 11.6M
    VM_ALLOCATE 16.1M
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    __IMAGE 528K
    __LINKEDIT 48.5M
    __TEXT 167.9M
    __UNICODE 544K
    mapped file 34.9M
    shared memory 308K
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