HT5624 iPhone is disabled need to reset

iPhone is disabled need to reset/stopped by cloud wanting find my phone turned off

Log in to https://icloud.com/find using the Apple ID that was used to enable Find my iPhone. You can reset it and erase it there.

Similar Messages

  • I was given a 3GS Iphone, do I need to reset to make it work? I already went to my carrier to install my SIM card.

    I was given a 3GS Iphone, do I need to reset to make it work? I already went to my carrier to install my SIM card.

    You would plug it into itunes and activate it.

  • HT201412 Ipad is disabled, need to reset password

    Ipad is disbled, need to reset password

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
    DO NOT RELEASE BUTTON until you see picture of iTunes and plug
    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.

  • IPhone 4 freezes, need to reset to fix

    When I purchased my iPhone 4 (under contract) it would freeze when either trying to make a call, or when I hang up.
    IOS 5 seemed to fix that but now my phone will randomly freeze once of twice a day.
    I have updated to IOS 5.0.1 but still have the problem.
    Sometimes the phone will unfreeze itself after a few minutes, or I will have to reset the phone.
    Every now and then it will also turn itself of and not power on until it has been plugged in for at least 30mins, even though the battery is over 50% full.
    I make sure all apps are closed once I have finished using them.
    Is this a common issue and is there a fix?
    I don't want to have to go to the apple store and having them tell me there is nothing wrong with the phone because is wont 'freeze for them'
    Thank you.

    I'm experiencing the same problem and I'm very frustrated. This is my first iPhone but I'm sure it's not because of anything I did wrong. Here are just some of the incidents:
    * I was watching a podcast and it locked up and showed the apple logo. Forced to do a hard reset
    * I exported a video from iMovie and after that I tried going into the facebook app and I got kicked out to the home page. Tried that a couple of times with the same result. Then I got the black screen with the apple logo and the spinning icon thing. Forced to do a hard reset
    * Today this happened about 3 times. I would be in any app (or even the home scren). It would go to the black logo screen. I click the wake/sleep button and I'm taken to the ulock screen. So, the phone does not get locked up but something strange is happening. I'd eventually get to the home screen but the icons are scattered all over the place and I can't 'touch' anything. I'd click wake/sleep and eventually the phone would appear to have recovered and functioning fine. But after a few clicks it will eventually freeze completely.
    So, in 4 days, I've had to reset it about 2-3 times each day. This is my first iPhone and I'm very disappointed and frustrated at this point. And I thought that the reception/antenna issues were going to be risky enough! I bought the phone from an AT&T store. If I go to the Apple store and they determine that I need a new phone, will they make me go back to the AT&T store or will they be able to handle it there?
    Thanks,
    Jack
    Message was edited by: jackgh
    Message was edited by: jackgh

  • HT1144 Hello i have forgotten my passcode to my iphone and i need to reset it

    Hello I have forgotten the passcode to my iphone 5c and i was wondering is there a way i can reset my iphone?

    If you're using iOS 7, you'll have to force it into recovery mode and restore it to remove the passcode, as explained here: http://support.apple.com/kb/ht1808.

  • HT1766 my iphone is disabled i don't remember my password need to get problems fixed how do i do this?

    my iphone is disabled need to get the problem resloved?

    Lynda1121 wrote:
    well i would if i had the manul which i don't
    Clcik Support at the top of this page, then click manuals.

  • I need to reset my disabled iphone 5

    I need to reset my disabled I phone 5

    how is it "disabled"? does it ask for an iCloud Password?

  • I have forgotten my password and my iphone is disabled. I have tried to resetting it but every time the time is up and i think it will work it says "can't connect to iphone because password is on" how do reset my iphone 5?

    I have forgotten my password and my iphone is disabled. I have tried resetting it but every time the time is up and I think it will work, it says "cant connect to iphone because password is on" how do i reset my iphone 5?

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • Itunes will not recognize my iphone 5s and i need to reset to factory settings

    itunes will not recognize my iphone 5s and i need to reset to factory setting because the phone is locked and cant remember passcode

    Hi CMC08,
    Welcome to the Support Communities!  The resource below will explain what to do if you forgot your passcode and need to restore your iPhone:
    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
    http://support.apple.com/en-us/ht1212
    Erase and restore
    If you can't remember your passcode, you'll need to erase your device, then use a backup to put your data and settings back on your device.
    Recovery
    Mode
    Use these steps if you've synced your device with iTunes.
    Use these steps if you have an iCloud account and have Find My iPhone turned on. 
    Use recovery mode if you can't sync or connect with iTunes and don't have an iCloud account.
    I hope this information helps ....
    - Judy

  • HT1212 need to reset my iphone

    need to reset my iphone

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.

  • IPhone 5s doesn't ring and goes directly to voice mail. Do not disturb is disabled. Have reset network settings and did a hard reset.  What am I missing?

    iPhone 5s doesn't ring and goes directly to voice mail. Do not disturb is disabled. Have reset network settings and did a hard reset.  What am I missing?

    Call your phone carrier - that's a problem for them to resolve.

  • I have an iTunes account set up long ago on my home pc. My pc at home is antiquated and I can't interface with my account to edit acc. Info. Now I have other devices, iPhone 4 and iPad. I need to reset email apple Id and pw from iPad. How?

    I have an iTunes account set up long ago on my home pc. My pc at home is antiquated and I can't interface with my account to edit acc. Info. Now I have other devices, iPhone 4 and iPad. I need to reset email apple Id and pw from iPad. How? Should I just create new account? Don't want to lose 1500 songs.

    Hey Frankgates!
    I have an article here that can tell you how to do this:
    Apple ID: If you forget your password
    http://support.apple.com/kb/HT5787
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • I deleted my old email address and now I can't acess icloud because I can't remember my password to the icloud account.  It is not allowing me to log in obviously and now my old email is showing under the settings now do i need to reset the iphone?

    I deleted my old email account and when i went to change everything on my iphone it still shows the old email even though i created a new apple id.  I also can't remember the password and now can't access icloud.  Do i need to reset the phone?

    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
    The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
    Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
    Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

  • HT1920 I have got a Activation Lock on my iPhone and I need to get it activated. I don't know what Apple ID I was using with my iPhone. It shows as U***@h******.uk which is too short to be my email address. I have reset all my Apple ID passwords and none

    I have got a Activation Lock on my iPhone and I need to get it activated. I don't know what Apple ID I was using with my iPhone. It shows as U***@h******.uk which is too short to be my email address. I have reset all my Apple ID passwords and none are activating my iPhone. I have also been into the apple store and they have tried to find out the Apple ID my iPhone was using but this was not successful. The serial number of my iPhone is: C32JN641DTWF

    You are going to need to change the email address you use with your old ID. Once you have got access to your old account you will then log into both accounts at the same time on your Mac and transfer your data to a single account. We can do this later, but need you to get access to your old account first.
    My Apple ID

  • My computer crashed and I need to reset up my phone.  Iphone 3 running software Version 4.2.1

    My computer crashed and I need to reset up my phone.  I do not have a backup.  Iphone 3 running software Version 4.2.1
    After researching this, I understand that I will need to reload iTunes on a new computer, deactivate the prior computer and authorize the new computer with iTunes. I can then restore any apps and music purchased through iTunes. (Insert Question 1 Here.) Then Sync the phone with the new account, taking care to do it manually so as not to overwrite the information on the phone.  This should restore the apps and music to my phone. (Insert Question 2 Here.) This process will not restore photos (Insert Question 3 Here.) I would like to over write my current phone calendar (start fresh remove all appointments) and have it sync with a different iTunes.  (Insert Question 4 Here) .
    Am I forgetting anything or misunderstanding anything?   Thank You!
    Question 1:  Apple help states that you can download previous purchases directly to phone with iOS4.3.3.  Then later states that iOS 5 or later is required for iPhone (CDMA Model).  ON this page http://support.apple.com/kb/HT2519  I am still running Version 4.2.1 on my iPhone 3. Will this cause difficulty with restoring apps and music (purchased through iTunes) to my phone? 
    Question 2:  What happens to data stored in the apps within the phone?  Like password information stored in Splash ID, Files Stored in Air Sharing, or photos stored in a separate app (not the standard photo library)?
    Question 3:  Will the photos in my iPhone standard library be deleted when I sync?  Does anyone know of a way to save them other than emailing them to the computer, prior to syncing?
    Question 4:  Is it possible to have my calendar and contacts sync at my office computer and have the other items sync to my personal home computer?  How does that affect my restore process? I want to ensure the contacts are NOT deleted, but I want the calendar to be overwritten and start fresh.

    The software update process does not touch any user data or settings. Fact is, merely updating your software should not have deleted your contacts. Something else is going on here. First of all, the only signed firmware available for your phone is iOS 4.3. So, how were you able to update to iOS 4.2.1, since that is no longer available from Apple? First thing done when you update software is an iPhone backup. Included in that backup are your contacts. Connect your phone, iTunes running, DO NOT SYNC, right-click your phone in the left device pane & select "Restore from Backup". Select the backup made when you started to update your phone. Note: this will also install iOS 4.3 on your phone.

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