HT5624 start up with icloud

I was attempting to set up my partner's new iphone and unthinkingly used my icloud id instead of hers.  major goof.  How do I clear her phone for her and reset it under her ID?
Ms Elizabeth

Welcome to Apple Support Communities
First of all, to delete your iCloud account from her iPhone, open Settings > iCloud, scroll down and select Delete account. All your data will be deleted from her phone.
Then, log in with her Apple ID and her password and follow the steps

Similar Messages

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    My iPhone 4 has never backed up to anything, the account I started it with I never used so I was never able to verify it or anything. I now have a new icloud account and I want to backup my phone before I get a new one in a couple of days. If I delete the old account will I lose my photos or will they still be on my phone (remember they've never been backed up)? Thanks!

    You cannot delete an Apple ID, you can just stop using it. If your photos are still on your phone now, then I suggest you do back them up. Transfer them from the phone into your iPhoto Library. iCloud only backs up your Camera Roll automatically. But the Camera Roll only contains new photos that were taken but not yet transferred using iTunes.

  • HT4915 How to I completely delete my music in iCoud so I can start over with new play lists? I get the message that my files aren't  music files. Can I see what is in my iCloud file?

    How to I completely delete my music in iCoud so I can start over with new play lists? I get the message that my files aren't music files. Can I see what is in my iCloud file?

    Thank you Csound1, ok I guess I did manage to delete it but now when I copy new mp3 files they come as mpeg and iCoud won't accept them? Why? Do I have to convert them all now or can I set it somewhere to take them as mp3's. Appreciate the help. Have a great day! Cheers Steve

  • HT1766 Hello there, started to sinc my iPad 3 to my iPhone 5 with iCloud and a lot off the items did copy over, I was connected to a power supply but for some reason it's still missing half the items and I am struggling to retrieve them can you help pleas

    Hello there, started to sinc my iPad 3 to my iPhone 5 with iCloud and a lot off the items did copy over, I was connected to a power supply but for some reason it's still missing half the items and I am struggling to retrieve them can you help please.
    Thank you Callum Gordon

    Well the term "hotlined" I have never heard before. In any case many states (like NY) just passed regulatory powers to the State Public Service Commission of which it may be called something different in your state. You could file a complaint with them. Or file a complaint with your state attorney generals office, they also take on wireless providers.
    The problem here is the staff you speak to are poorly trained, in days gone by it took one call to them and they pulled up your account and see the error and had the authority to remove any errors. They did not remove legitimate account actions, but used their heads instead of putting a customer off or worse lying to the customer.
    Its a shame you have to go through what you going through.
    Good Luck

  • HT4864 I have huge and returning problems with iCloud. I cannot send e.mails and there is nothing wrong with my settings. It started yesterday. Does anyone no the reason?

    What is wrong with Apple. This is the third time during autumn, that I experience problems with icloud. Apparently yesterday once again there was an outage with icloud and the problem was solved, but NO it is not solved. I still can not send e.mails and I am probably not the only one. Each time I talk to a technician from Apple, the only thing they do is to uninstall my icloud and reinstall it again. With no results. A waste of time. Please make your system work and give a better support. Who do I call to get a proper assistance???
    And why can I not select icloud under my products??

    Could be many things, we should start with this...
    "Try Disk Utility
    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
    2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu at top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)
    *Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
    3. Click the First Aid tab.
    4. Select your Mac OS X volume.
    5. Click Repair Disk, (not Repair Permissions). Disk Utility checks and repairs the disk."
    http://docs.info.apple.com/article.html?artnum=106214
    Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
    (Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
    If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.

  • Anyone having trouble with iCloud?  It first started on my iPhone5; it's not connecting to iCloud.  Tells me I need to reset my password, but won't let me reset my password

    Anyone having trouble with iCloud?  It first started on my iPhone5; it's not connecting to iCloud.  Tells me I need to reset my password, but won't let me reset my password

    All I can suggest is that you open that file on the MBA and save it as a new file, then see if you can open the new one on the iMac.

  • How to get started with iCloud

    I don't understand how to use iCloud. I recently got an iPhone 4 and I want to transfer a photo I took to my Mac computer. I don't want to use Apple's mail app. First I logged into iCloud from my settings. I then go to the photo and click the icon to send it. I select iCloud and it asks me to create a stream name. I do this, then it has a "To" field so I wasn't sure about this and I just put in my e-mail address. Then I click post and nothing happens.
    I also don't know how to set up iCloud on my Mac. I went to system preferences and went to iCloud. It then shows different apps to check off if I want them to work with iCloud.  I checked off Photos but nothing happens. I don't know what I am supposed to do.

    iCloud is not an app, it's a service that uses the other apps on your device (mail, contacts, calendars, reminders, notes, etc.).  From your post, it sounds like you added a photo to a shared stream on your device.  Nothing happened when you entered your email address because as the owner of the shared stream you are automatically subscribed to it.  To see the shared stream on your Mac, go to System Preferences>iCloud, make sure you are signed in with the same iCloud ID that you are using on your iOS device, then check Photos, click Options next to Photos and make sure Photo Sharing is checked.  You can then see the shared stream in the iPhoto app on your Mac by selecting iCloud on the left sidebar, then clicking the shared stream under My Streams to the right.
    If you enabled My Photo Stream on your iOS device and your Mac, new photos added to the camera roll on your device will automatically be added to your photo stream and will also appear in iPhoto on your Mac.  You can also have these photos automatically added to your iPhoto library by going to iPhoto>Preferences>iCloud and checking Automatic Import.

  • Can Multiple email accounts on Galaxy S4 sync with iCloud & non-iCloud email?

    Hello… has anyone successfully set up multiple email accounts (iCloud/Yahoo/AT&T/etc.) on their Samsung Galaxy S4 Jelly Bean 4.2? I searched the forums and it has been said that configuration settings depend on the combination of wireless service provider + device model + email providers + Android version.
    My S4 is from AT&T and if this scenario can't work, I have to cancel my contract in a few days (although that would be the last resort). From checking the forums, not everyone has been able to get the S4 to work with iCloud. In my case, I hope to sync up with iCloud and non-iCloud email which might be trickier.
    Here is one thread that helps with settings, but doesn't seem to address multiple or non-iCloud accounts: https://discussions.apple.com/message/22435596#22435596
    Some background info…
    Although Gmail just works on Android devices, I plan to primarily use Apple/Yahoo/AT&T email (at least initially).
    I don’t yet have Apple mail/iCloud, but plan to. I am partially switched to the Mac (Mtn Lion), but haven’t completed the jump from Windows.
    I don’t have an iPhone (so hopefully that makes the setup less complicated.)
    I mostly care about email on the S4 (I’m not concerned about syncing up contacts, calendar, music, etc.).
    Apologies for the long post, but hopefully I’ve included the necessary background info for the questions below:
    Is it possible to setup multiple (iCloud/Yahoo/AT&T) emails on the Samsung Galaxy S4 from AT&T so that they sync nicely?
    From the S4, if I reply to an email, will the Sender in the email reply be the same account which received the email? Or, (as I’ve read in the excerpt below) will the Sender for all email replies from the S4 be set from a fixed/primary account?
    Although the first two questions above are the most urgent for now, I'd appreciate pointers if you see something that should be changed in the configuration settings below.
    Thanks in advance!
    --------------------------------- start of excerpt ---------------------------------
    A post for setup on a previous model/OS version  https://discussions.apple.com/thread/3636567?start=0&tstart=0
    After spending quite some time trying to get my T-Mobile Samsung Galaxy S II setup with iCloud mail, this is what finally worked. Thanks to everyone for the various bits that helped lead me in the right direction. For those who need lots of detail, I hope the below helps. Please don't ask me about any other specific Android phones as I'm not expert but thought someone out there could benefit from my experience. 
    INCOMING SERVER SETTINGS
    User Name: username (do not enter @me,com or @mac.com)
    Password: (enter your password)
    IMAP server: imap.mail.me.com
    Security type: SSL
    Port: 993
    IMAP path prefix: p##- (you can find this by checking your account settings on your Mac. Mine was p03- so that's what I entered here)
    Press NEXT
    OUTGOING SERVER SETTINGS
    SMTP server: smtp.mail.me.com
    Security type: TLS
    Port: 587
    check the box next to "Require sign-in" if it's not already checked
    User name: username  (do not enter @me.com or @mac.com)
    Password (enter your password)
    Press NEXT
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    Definitely select SSL/TLS and accept all certificates
    Now here's the zinger: Authentication should be LOGIN
    After figuring this out, I finally (after many hours of searching and testing) got to my outgoing server settings, which are: smtp.me.com
    NONE for security type
    Tic "Require Sign-in"
    Authentication is PLAIN
    And another poster's question about the Sender's email address for multiple accounts…
    Managed to get this all set up however, Android only seems to allow you to send from your primary address and only reply from your primary address even if a mail was sent to one of the other addresses.
    Any ideas how to get around this as I have three addresses beneath my primary which I need to both send from and reply from.
    --------------------------------- end of excerpt ---------------------------------

    > has anyone successfully set up multiple email accounts (iCloud/Yahoo/AT&T/etc.) on their Samsung Galaxy S4 Jelly Bean 4.2?
    You're unlikely to find many people with experience of configuring multiple email accounts on a specific Samsung device, here on the Apple forum for an Apple service. Try the Samsung forums for help setting up your Samsung phone.
    There are a few posts with general info relating to setting up an iCloud email account on Android here if you search though.

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    Hi Csound1
    approx every 30 seconds the browser freezes and 'saving' appears in the top bar of icloud mail. The cursor starts spinning and then after about 8 secs I can start typing again. I also fiund that about 5-6 times a day my icloud browser tab showing mail just close and return to the main icloud menu page showing icons for mail, calender, notes etc

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    Hi all,
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    I have a Apple Certified Refurbished Late 2013 Retina Macbook Pro, which has a 2.3Ghz i7, 16GB of RAM, 500 Flash Storage and the NVIDIA discrete graphics. It was purchased in December 2014 on the Apple Store. It is running 10.10.2.
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    I contacted Apple on Wednesday night and ended up talking to several different people, the Senior Advisor was the most helpful - really tried to help me figure out what was wrong, and to fix it - wonderful help, really was. They used screen sharing and were quite confused. They figured out as well that Handoff, Instant Hotspot, and all those other features don't work either. At this point, they made me update to 10.10.2 to see if it was an issue with the update, but to no avail.
    Eventually, the SA checked my iCloud account and saw that the computer hadn't even connected to iCloud, and wasn't even showing up as one of my devices, despite the fact that I had signed into iCloud on this computer.
    The SA told me that he suspected it must have been something to do with hardware, but didn't know what it could be. He said the only time he had seen this before was on a refurbished laptop when the serial number hadn't been put back on, but my serial number was there, so he said it must have been something to do with Bluetooth or Wifi.
    Wireless seems to work completely fine, but there is a strange thing with Bluetooth in which within System report says that the computer is not discoverable or connectable, despite the fact that in the Menu Bar it says it is on and discoverable. It becomes discoverable and connectable once you toggle the switch in System Preferences.
    I was planning to book a Genius Bar Appointment as suggested by the SA, but something strange happened today - all of a sudden, some (not all of them) of my iMessages from earlier today came through. Still no working Handoff or Facetime or Continuity, but now I am starting to wonder what is really wrong.
    Despite the fact they said it was hardware (especially Bluetooth), what could explain why it (seldom) or will not register with iCloud? Can anybody shed some light on the situation and whether a Genius Bar appointment could help fix it?
    Cheers and thanks in advance.

    Needed to add some clarification here:
    iCloud shows me as signed in, but Calendars are NOT checked
    Internet Accounts shows Calendars as syncing

  • I do not want all of the playlists in iTunes to be synced to my iPhone. With iCloud I do not seem to have a choice. How do I select only certain playlists for my iPone?

    I have many songs and playlists in my iTunes account.  I do not want all of them synced to my iPhone 5S, but that has happened via iCloud, and it has caused a storage problem on my phone.  How do I select only certain playlists to be synced to my iPhone? 

    You need to start over with Music. On the iPhone Music screen uncheck sync music. Also, on the Summary screen uncheck "Manually manage music and videos", then sync and it should clear off your phone.
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  • How can I start anew with Photos and clear the (minimal) stuff it has uploaded

    I've about had it up to here with this new Photos scheme. I reorganised my Aperture libraries on both my iMac and MBA in preparation for this, delayed turning Photos on for a couple of days until I thought everything was ready based upon the limited advice that was out there, and then got stuck in an endless loop of "uploading" and "preparing" every time I opened Photos. There are 19,975 images in my Aperture library on the iMac. I was stuck at Uploading at anywhere between that number and 19,000 with no progress after hours of waiting. I tried all the tricks mentioned here including re booting, restarting the app, repairing/rebuilding the database, killing the "cloudd" process, etc.today Today when I restarted Photos, it now said I had 23,775 images to upload- 4000
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    <Re-Titled By Host>

    How can I start anew with Photos and clear the (minimal) stuff it has uploaded (about 6000 of 19,000 images in the last 7 days) ? If I simply delete the Photos.photolibrary file will that do the trick and lt me start a new fresh library using?
    It is hard to say from your post, why the migration did not succeed in your case.
    by "stuck on upload" do you mean, you opened the Aperture library in Photos, and Photos converted it to a Photo Library, and then the upload to iCloud Photo Library did hang?  Or did already the upgrade to the Photo Library fail?
    If you want the Aperture library to upload to iCloud Photo Library, it needs to be on a disk formatted MacOS Extended (Journaled) and the original image files must not be referenced. Referenced originals will not upload.
    Also, the upload may hang, if you do not have enough free iCloud storage, orr if one of the videos or photos in your library is in an unsupported format or corrupted.
    To start over, try to repair and rebuild the Aperture library before opening it in Photos. Try all Aperture Library First Aid options - starting with repairing the permissions.  (Repairing and Rebuilding Your Aperture Library: Aperture 3 User Manual)
    If I simply delete the Photos.photolibrary file will that do the trick and lt me start a new fresh library using?
    You will have to delete the photos that are already in icloud too; otherwise you are risking duplicates.
    Can you launch Photos at all?  If yes, delete all photos in Photos and empty the Recently Deleted album. Wait for the deletion to sync to iCloud. Then delete the Photos.photolibrary.

  • How to use two ipads with icloud on one computer

    Can you use two iPads on one computer with  iCloud so that they are still separate?

    setup a different user on the computer and make sure it has ADMIN rights Start>control panel>user accounts>manage accounts>Create new user, check the box for admin on a windows computer
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  • Looking for a good document on family syncing with iCloud and multiple iOS devices

    We have recently migrated off of Android devices for the whole family except for a Kindle Fire HD for my daughter.  We all have an iPhone/iPad/iPod Touch type device that we want to sync our family calendars/reminders/notes to.  Is there a good document on how to setup this family environment so that our notes/reminders/appointments are all in sync on each other's device. That way we all know what each other is doing. Do we each have to have a separate Apple ID or do we all share the same Apple ID to make this syncing work.  I think I get how to make this work between my PC, 2 - iPhones (work and personal) and iCloud Web.  Now how do I layer on my other family members into my calendar digital Cloud?  HELP ME PLEASE.  I HAVE A DIGITAL MESS.
    Right now I have a personal Apple ID for my personal devices, new iPhone 6 Plus coming.  I have a separate Apple ID for my Work iPhone 4s.  My wife and kids have iPhone 5s.  Wife and son have an iPad.
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    Thanks,
    Bob

    You could each have separate iCloud accounts with separate IDs, and also share a "family" account for syncing a family calendar, notes and reminders.  That will allow you to maintain still keep your contacts, and other data and photo streams separated while having access to the shared the family data in the secondary account.  It also gives everyone their own free 5GB of storage for their backups, etc.  The shared family calendar, notes and reminders will appear alongside your other calendars, notes and reminders in the corresponding apps on your devices.  You'll just need to be sure to select the correct account within these apps when entering data to ensure it is added to either your personal or the shared family account.
    To do this, create your primary accounts in the usual way, by going to Settings>iCloud and signing in with separate IDs and turn on the data sets you want to sync with iCloud.  Then create a secondary account by going to Settings>Mail,Contacts,Calendars>Add Account>iCloud and signing in with a different ID and have everyone add this account to their devices as a shared family account.  You can sync mail, contacts, calendars, notes and reminders with the secondary account, although you may want to just turn on calendars, notes and reminders.
    You can continue to share the same iTunes store ID on all devices if you wish.  It does not need to be the same as the ID you use for iCloud.  Also, each person should use their own ID (such as the primary iCloud ID) for iMessage and FaceTime, otherwise you'll end up getting each other's text messages and FaceTime calls.
    If you don't want to do all of this, and are primarily concerned about sharing your calendars, you can do that as explained here: http://help.apple.com/icloud/#/mm6b1a8694.
    Another option to consider is to look into the new Family Sharing feature of iOS 8 if all of your devices will support iOS 8: https://www.apple.com/ios/whats-new/family-sharing/.  The details on this haven't been released yet but should start to appear after it is released tomorrow.

  • How do I change from sync to iTunes to sync with iCloud if I don't have my computer available to plug into itubes

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    Hello Rsd841979,
    Thanks for using Apple Support Communities.
    It's not very clear to me what you're trying to accomplish with iCloud, but if you want to start backing up to iCloud, then you can follow the directions in the article below.  If this is not what you are trying to do, then please let me know what you're wanting to use iCloud with.
    iCloud: Back up your iOS device to iCloud
    Take care,
    Alex H.

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