HT5625 Can't log into Apple Store

Get a apple srore error message followed by unknowen error

Back up all data.Triple-click anywhere in the line below on this page to select it:
/Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Reboot and test. If there's no change, restore the item you deleted from a backup, overwriting the one that may have been created in its place. Otherwise, you may need to recreate some of your settings in the Network preference pane.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
Credit for this solution to ASC member luis.pinhor.

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So I just transferred my stuff from my first iPhone I my new one. Now I'm trying to log in to iTunes/apple account but it's not letting me. I can still log into apple on old phone

So I just transferred my stuff from my first iPhone Ito my new one. Now I'm trying to log in to iTunes/apple account but it's not letting me. I can still log into apple on old phone

What happens when you try?

I have an Apple ID, I can't login into Apple store and iTunes , it keeps declining my payment details. Please what should I do?

I have an Apple ID, I can't login into Apple store and iTunes , it keeps declining my payment details. Please what should I do?

What are you trying to use as your payment method, credit card, debit card ... ? Debit cards don't appear to still be accepted in all countries, and even where they are it seems (based on what some people have posted) that not all work.
For a card to have a chance of being accepted it needs to be registered to exactly the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined (but you might not be able to use a debit card) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management
Do you have a different card that you could try ? Or do you get the 'none' option on the payment details screen (that would allow you to download free items) ? If you are being prompted to review your account then you could see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054#24303054

I can't log into apple mail with out it asking me for a password.

I can't log into apple mail with out it asking me for a password. It never used to do this. What can I do to be able to send a email without having to type in a password?

Hey it4daddy73,
What mail provider are you currently using (Gmail, iCloud, Yahoo?).
Open up safari and go to that providers website and log into your email.
If you get in than open the mail app and click on mail on the top of the screen, then go down to preferences, click on the accounts tab, and type your password. Close the window and it will save.
If this doesn't work I would even try deleting the account by going into mail/preferences/accounts and clicking the - button in the bottom left corner. Than re add and configure the account by pressing the + button.
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ICloud child account - Can't log into Apple ID or iCloud with child account

Nightmare! Created three kids accounts. Loaded the ID on iTouchs.
Then went to https://appleid.apple.com/account/home to change info... couldn't log in.
I also couldn't log into iCloud with the new ID's.
After a call to apple (no help) and thinking real hard (and wasting a day)....
The reason is because when I entered the new ID into iTouch (the ID was orginally created on my Iphone)... I had restrictions turned on in the iTouch.
I disabled all restrictions. Waited a few minutes. Then was able to log into both sites.
Then put restrictions back on on the iTouch. Still able to log into both sites.
Apple failed to mention that small detail.
Hope this helps someone else.
PS. Apple told me that the kids id was not able to be used as an email? or log into iCloud? NOT!
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TinaTucson wrote:
I changed my Apple ID password (kept username the same) by logging into: http://appleid.apple.com. Now I can't log into my Apple ID on my iPhone.
Where are you trying to log into your AppleID on the iPhone?

I can't log into itunes store, app store or software update since installing mavericks....help please?

Ever since downloading and installing Mavericks, I have been unable to use my apple id on my Imac. I can't get into Itunes store, the App store or software update and it's driving me mad. Any ideas?
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Hi Carolyn,
tried that and it's the right ID, but when I go to Itunes and click on the store, it won't even access the store. If I try to sign in, it brings up the window, I put in my ID and hit enter.....it doesn't even change to my ID, just stays as 'sign in'
When I try and open the app store or software update, nothing appears in the app store window. It's like those particular apps aren't connecting to the internet. Don't use Safari, so don't know if that's affected, but Chrome and Firefox are fine.

Can't log into apple id from my macbook

having trouble using apple id for iTunes from my macbook

TinaTucson wrote:
I changed my Apple ID password (kept username the same) by logging into: http://appleid.apple.com. Now I can't log into my Apple ID on my iPhone.
Where are you trying to log into your AppleID on the iPhone?

Can't log into iTunes store account

So I can no longer log into my iTunes store account. When I try to log in, I get an error message in red letters saying:
FieldName: null. java.lang.Exception
I have tried resetting my password mutliple times with no luck. I can log into my Apple Store account, I can log into the forums (obviously since I am able to post on these forums), yet iTunes will not let me log in.
Anybody else experience this as well or know how to fix it? Thanks in advance for your help

I am experiencing the same exact problem you are. What gives? I never messed around with my login information and I've always gotten in before. But now I can't.
I've also done the password reset, and still it won't let me log in with the new password.
This is the same red error message I get as well:
FieldName: null. java.lang.Exception
Does anybody know what the problem is and how to fix it? Thanks.
Dual 1.8GHz G5 Mac OS X (10.4.1)

Can't update apps, can't log into App Store on iPhone but can on my PC??

Since using my iPhone 5s I cannot update apps anymore.
I get the notification that "cannot update app at the moment".
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My account is fine as on my PC/internet it still works fine.
Can anyone help?

Fixed - by Apple support....thanks, guys.

Can't log into Apple ID.

When I try to log into our company Apple ID, it does not allow us to log in. I know both the login and password are correct, and I used it last Friday to upgrade to Mountain Lion, but ever since I am unable to use it. We need to upgrade the rest of our computers to Mountain Lion.
Thanks!
Brent

Alright, looks like this may have to go to iTS and even possibly AST as we are getting into corporate issues,etc.
First, let's start correspondence here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
After a few emails they'll either have it sorted out, or refer you to a unit who can.

Sold my wifi iPad and reset b4 selling but new owner can't log into apple keeps asking for old( mine) Apple id

Sold my wifi iPad and reset b4 selling
New owner can't sign into his Apple ID keeps asking for old (mine) Apple ID
Thought would have erased with resetting iPad

Hello, your iPad is 'Activation Locked' as a part of 'Find My iPad'.
Log onto www.icloud.com, go to 'Find My iPhone'. Then select 'All Devices', your old iPad will probably show here, select 'Remove from Account'.
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I can not log into itunes store and download

I can not log itunes store and download
I review information shall be error "Please contact iTunes support to complete thistransaction"
Please help.

it will not let me sign out to sign back in...when I try to sign in it wants me to verify, , then it says this apple ID has not yet been used with itunes store, review information. I click ok and got thru the process again, then it just sits a spins waiting to connect to store, but never odes connect to store

Can't log into App store

I am having trouble logging into the app store on my iPod Touch 2G. I have the current OS 4.2.1 and have even tried resetting my password, I keep getting the message that "The Apple ID you entered couldn't be found or your password is incorrect. Please try again."
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Well that didn't seem to help at first, but then I started to log in as a different name and back to my existing account. That apparently took care of the problem, this time. Thanks for your help.

Can't Sign Into Apple Store

I can't seem to sign into my Apple Store account within iTunes. I used to be able to, and oddly enough, I CAN sign into it using my Dell box next to my iMac. It hasn't been updated to iTunes 8.0 yet. Is anyone else having this problem?
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I'm having the same problem...it says 'accessing itunes store' for a minute then it gives me an error saying it can't be accessed...interstingly I can search itunes for content and it finds it, its just the main page that seems to be messed

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When i load up the Ovi Store i get a error message that reads, " A critical internal service has failed"
Ovi Store then closes and returns me to my menu screen.
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yes i have tried to reinstall it from the installation files, but haven't completly removed it and the reinstalled.
I don't know if this might help, but when i use the web 'n' walk browser, if i touch the options key in the browser, the application just completly stops working and shuts down.
I have no problem using Opera or the UC browsers, nor do i have any problem logging into and using Ovi Maps.
I'm also using the software that came with the phone. There have been no software or firmware updates. I also have the latest Anti Virus app M- Guard installed.
I hope this helps. Thank you for your time.

HT5625 Can't log into Apple Store

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