HT5625 how can i reset my security questions if i forgot the ones i had?

i forget my security qestions, how do i reset them?

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2.  Call Apple Support in your country: Customer Service: Contact Apple support.
     3.  Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

  • How do I reset my security questions if I forgot the answers and don't have access to my email?

    I for got the answers to my security questions. I can't retrieve the answers because I don't have access to my old email account. how do I reset my security questions, if I forgot the answers and don't have access to my email?

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (111551)

  • How do I reset my security questions? I forgot the answers to my original ones

    I forgot my security question answers how do I get to reset them

    On safari on your ipad navigate to:
              For Canada - https://appleid.apple.com/ca.
              For United States - https://appleid.apple.com/us/.
    Click the "Manage your Apple ID" button, and sign in to your iCloud account.  Once in, on the left side select "Password and Security", and this will populate our options on the right side.  You should see an option to reset your security questions. 
    Also see this article - http://support.apple.com/kb/HT5312. 
    If for any reason you can not reset these security questions, or get an error, then you may need to contact Apple directly at 1 800 692 7753.  Explain the issue, and they can get your to a "Account Security" agent, who will be able to verify your identity, and assist in resetting the security questions.

  • How do I reset my security questions, if I forgot the answers?

    I need to know the answers to my security questions, but I forgot the answers to them. How do I reset the questions?

    From the  More Like This  on the right...
    https://discussions.apple.com/message/19154162#19154162

  • How do I reset my security questions if I forgot the answers to them?

    I got a new iPad and I had to verify my account by answering my security questions. I forgot the answers to my questions, and I cannot access my account to buy apps.

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • Hi, how can I change my security questions? I forgot the answers.

    How can I fix this problem I don't understand how to do it.

    Call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • How can i reset my security questions if i forgot my answers?

    I forgot the answers to my security questions because I haven't used them in so long.
    How could I reset them?
    Thanks

    Solution may be found if you search in the "More Like This" section over in the right column.

  • How can i reset my security questions if i forgot them?

    I forgot my security question and now i need the in order to buy a app. What can I do?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • How do I reset my security questions if I forgot the answers and I don't have the same email for verification?

    I Can't remember the answer to my security questions.
    THe he default email to reset is old.

    If you don't have access to your rescue email account (you won't be able to change it until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : Contact Apple for help with Apple ID account security
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset you can then update your rescue email address for potential future use : Manage your Apple ID primary, rescue, alternate, and notification email addresses
    Or if it's available in your country you could change to 2-step verification : Frequently asked questions about two-step verification for Apple ID

  • How do i reset my security questions, because i forgot the answers to them and stupid worthless itunes is saying i havent purchased with my computer, i call ******** on that because i have, ive bought over 100 songs on this computer. itunes *****

    im not joking, i seriously have to do this every 3 weeks i try to use my computer and its ******* me off
    i dont wanna use my phone cuase now i cant get the songs i bought on itunes with my phone OFF of my phone, i have no room on the piece of crap
    need help or best solution
    dont send a password reset, that doesnt help and it forces me to attempt to remember a new password

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps on this page will give you a reset link on your account : http://support.apple.com/kb/HT6170
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
    Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • TS1424 I forgot the security/questions, How can I reset my security questions?

    I need a small help please. How can I reset my security/question because I forgot the answers.
    But still I know my Apple ID's password and I can access to my ID.
    Please there is anyone can help me?
    Thanks
    Hana

    Hi Niel,
    Thanks a lot for your considering my email.
    But when I creat the my Apple ID first time I did not put any email the Rescue Email Address I keep it empty.
    What I should do now to reset my security questions?
    Please I need urgent help or advise.
    Thanks
    Hana

  • HT201209 How can I reset my security questions

    How can I reset my security questions since I forgot my old answers

    The forum search bar is on the right side of this page.  This is one of the most asked and answered questions on the forums.  You should find an answer easily with a search

  • How can you reset your security questions??

    how can you reset your security questions if you forgot them???????????

    You can go to appleid.apple.com, sign in, click on password and security and if you have a rescue email on file you can select to send an email to reset them. If the option is not there you will need to visit expresslane.apple.com to request to have them reset.

  • HT5312 How can I reset my security questions if I don't have a rescue email address

    How can I reset my security questions if I don't have a rescue email address. Because i just put an itunes card on my account but can't use it because I dont know my security questions. Please help

    Try the ExpressLane: https://expresslane.apple.com and then iTunes, iTunes Store, Password and Security Questions and then you have choices to communicate.

  • How can I reset my security questions so I can buy an app?

    How can I reset my security question so I van buy an app because I am using for the first time my credit card to buy an app and I can't remember some answears .I have made  my Apple id 2 years
    Ago

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101674)

Maybe you are looking for

  • Why does a particular iCal calendar appear on Mac but not iPad?

    I use several calendars within the iCal application ( personal, business, etc.) All of those calendars sync between my Mac and iPad just fine, except one,... it's a football schedule i named 'Buckeye.' All my calendars, including Buckeye, appear in t

  • Help required with SMS in Java

    Respected Group Members, How to develop SMS application in Java, what our requirement is that when I run this application it will fetch record from the database lets say "account balance" and than SMS it to some paticular mobile number , my questions

  • Paid For Nothing

    I tried to start using Skype with my BlackBerry and signed in with my microsoft account. I wanted a number which I had to pay for and so I signed up to the minimum per month to get started plus a £5 credit on my Skype account. Can I use Skype to use

  • Photos Not Visible, Only Empty Boxes

    Hello. A friend in the Netherlands using iPhoto, can only see a dashed outline of where there should be photos, ie: When they click on 'Photos' all the photo thumbnails appear to be there but all are blank inside the dashed outline. Can someone sugge

  • Reformatting for Mac OS X

    Hi Purchased WD Mypassport 1 TB external hard drive formatted for Windows. How do I reformat for Mac OSx 10.8.5?