HT5625 My daughter and I were both on same Apple ID. We are trying to change hers but when we do, it says her email is already associated with an Apple ID but when we try to get the password, it says that it could not be verified. How do we correct this?
My daughter and I were both on same Apple ID. We are trying to change hers but when we do, it says her email is already associated with an Apple ID but when we try to get the password, it says that it could not be verified. How do we correct this?
Not from your end. Click here and ask the iTunes Store staff for assistance.
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If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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Im trying to connect to icloud but it says my email is already associated with another account. It shouldnt be, how do i fix this?
Contact Apple for assistance by going to https://expresslane.apple.com ; click ‘More Produces & Services’. In the next page select ‘Apple ID’, and then 'Other Apple ID Topics’, then ‘The topic is not listed’. Tell the person who answers it is an issue related to your Apple ID and you shouldn't be charged for the call.
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It's the same password. Go to settings - mail - yahoo - enter the password for your incoming and outgoing mail server.
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So I bought an iphone 4 from ebay and when I got it it was already signed into an icloud account. When I contacted the seller he said he would try to get the password but i haven't heard from him. How can I sign out of her icloud w/out having to have the last users password
Bmscotr5 wrote:
How can I sign out of her icloud w/out having to have the last users password
You cannot.
Removing a device from a previous owner’s account
Try and get a Refund. -
I don't get why my Apple ID keeps saying this device is already associated with an Apple ID and something about 90 days but also it doesn't let me download any of my pre orders when available it has happened to me twice and my past purchases can someone contact me and give me some help sorting this out
Much appreciated
<Email Edited by Host>Hi there
I'm getting a similar problem with my Macbook Pro. itunes match was working fine until two days ago when i created another 'user id' for the laptop and then an itunes account for that user under their profile. Now i cant turn on itunes match on my itunes under my user account. Contacted Apple today who said to use the Express Lane and email the problem and they might be able to make an 'exception' on the account. Otherwise I'll have to wait 88 days to access a lot of my music on the macbook pro. itunes match is still working on the iphone 4S and ipad2.
Can anyone help? The only thought was too re-stream the laptop. Ive already tried deauthorising the other user but it made no difference.
Thanks
Jules -
I have two Apple IDs because i travel frequently between Mexico and the US, and the apple stores offer different products, so i like to download music, movies and TV series from both sites.
Apparently apple changed the conditions, becauise until a few days ago i could log our from one account and log in from my other one. Yesterday i was at Miami International Airport and wanted to download a few chapters from one of my TV series (Walking Dead) to watch on my way to Mexico City, but a pop up window came up saying "this device is already associated with an apple id". Curoiously, the ID to which i was connected to was precisely the one under which i had bought weeks ago the chapters i was wanting to download from the cloud. So it says i have to wait 90 days to change apple id.... weard! probably i accepted these terms when dowloading a new IOS version, so legally I'm dead in complaining, but why is it that if i am paying for all that i buy as a model citizen i am now blocked from jumping from one apple id to another one???? I can certainly buy another ipad and have one with one id and another one with the other, but is there any other way i can keep the two in just one device?? If i don't use i-could would anything change? This is really making me mad, and is the first time i have thought of moving our of mac products into samsung or others and buy my music and movies somewhere else where stupid restrictions like this one do not exist. Please help with a solution!OK, but in my ipad, the apple id i have in itues is already the one iwant to have, but th one i used to sin in for i-coud is the other one. Any tip as to how to change the apple id for icloud and any idea how to know what apps i bought with the other apple id so as to delete them from my ipad to avoid being asked to enter another apple id every time they get updated? thanks!
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I bought a full season of a TV show. I downloaded all episodes, I went to my iTunes library, selected the episode I wanted to watch. I got this message: This computer is already associated with an Apple ID. I can't for the life of me get the TV shows to play. I went on iTunes and when to my purchases. Clicked on the episodes and the same message popped up. How do I get these to play? I also see my download box with an error message saying it has paused the download. I click unpause and it just pauses again. I have been able to get one of the episodes to play once through, but now it gives me the same message.
It's been months, so you may not care anymore, but you can't download songs from multiple Apple IDs over a 90 days period. Sorry, it's not allowed for legal reasons.
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I not so recently changed my email adress I associated with my Apple ID and my iCloud ID. My old email still shows up for iCloud, and won't let me change it to my new email. When I try to delete it and replace it with the proper email, it wants my password, which it won't accept because it's an invalid username.
I had this same issue and got it resolved very simply when I contacted Apple SUpport
Go to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/ and sign into your infomation
> Go to Manage apple id and primary email address
> Change it to the old apple id that your device is asking for
> Save changes
> Go to Settings > iCloud and sign out of the infomation
> Go back to https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
> Change it back to the correct apple id
> Go to the email address adn reverify the apple id
> Sign back into iCloud on your device
> Smile
Article to back up my statement http://support.apple.com/kb/TS5223 -
I just updated to itunes 10.3 & iOS 6.1 and I cannot download a song to my library! I get the error "This computer is already associated with an Apple ID. You can download past purchases on the computer with just one apple ID every 90 days. This computer can be used with a different Apple ID in 75 days." WHAT??
I've never had problems before - my husband and I have used the same library for years. My daughter also has her own Apple ID... are we going to have trouble with that, too? Actually we have 4 Apple IDs - somewhere around 8 Apple devices... this is a huge issue for us... HELPJust to be clear - I just bought a new song and can't download it into the library because of this error message.
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I purchased a tv series and downloaded the first episode, when I went to download the next episode a message popped up saying "this computer is already associated with an apple id.....You can download past purchases on this computer with just one Apple ID every 90 days. You cannot associate this computer with a different Apple ID for 41 days" and won't let me download the rest of the shows even though I haven't changed accounts and I'm using the same account I purchased the shows with.
It's been months, so you may not care anymore, but you can't download songs from multiple Apple IDs over a 90 days period. Sorry, it's not allowed for legal reasons.
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I delete my google contact by fixing the duplicate names, after that I could not add back my contact ? but calendar and e mail works
On my old I phone 3 at the setting it show "mail,contacts, calendars, reminders" but why I phone 4 only show "mail calendar, notes" is this why I can not get my contact back to my phone?
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I am trying to open my iTunes on a Windows XP laptop and get the error message 42404 "iTunes application could not be opened. Please repair or reinstall QuickTime". I did that and it did not help. Any ideas?
Let's see if a more rigorous uninstall/reinstall procedure gets us past that, nancy. See the following troubleshooting document:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP -
Okay, so I purchased the first season of American Horror Story, and began to download the season from the cloud. It started great, and I managed to download the first seven episodes, before having a message box pop up and say that my cloud session has been expired. Now, every time I click the little cloud button on the TV cover, or beside the episode titles, iTunes tells me "This computer is already associated with an Apple ID." But I bought the season using my own Apple ID, and it's telling me that my computer can use a Apple ID within 77 days. But I don't want to use another Apple ID, I want to use my own. I have no idea why this is happening and I would like to download and watch the items I have bought with my own money. Thank you for your help.
Just to be clear - I just bought a new song and can't download it into the library because of this error message.
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