HT5642 I can't update latest software pls help

I cant update software, pls help

Can you give us more information? What happens when you try to update?

Similar Messages

  • TS4429 NO SIGNAL AFTER UPDATING LATEST SOFTWARE ANY HELP PLZ

    got no signal after downloading latest software anyone help please

    Hi norrod
    If you hadn't already been to the phone shop I would have said it is most probably a hardware fault in the antenna circuitry of the phone.
    Can you remember the phone being dropped at any time?
    Happy to have helped forum in a small way with a Support Ratio = 37.0

  • I can't update my iTune, pls help me

    Everytime I update the iTune, it can be download but can't activate the installation even I switch to manual install, pls kind to help me as I can't connect my iphone to my pc for backup almost a month ago. many thanks

    This is a user to user support frum and there are no iTunes Store support staff to see your request.
    Go here, select your country, and then click or tap on Purchases, Billing and Redemption to contact support.
    https://getsupport.apple.com/Issues.action
    Good luck!

  • Can't download latest software update on my iPad 2

    Can't download latest software update.  Settings
    Tells me its available but can't download.

    What iOS are you currently running?
    See
    iOS 5: Updating your device to iOS 5 or Later
    http://support.apple.com/kb/HT4972
    How to install iOS 6
    http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
    iOS: How to update your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT4623
    If you are currently running an iOS lower than 5.0, connect to your computer & click on the "Update your device using iTunes".
    Tip - You may need to disable your firewall and anitvirus software temporarily.  Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update to iOS 5/6.x, the next update can be installed via wifi (i.e., not connected to your computer).
     Cheers, Tom

  • I have three iPhone 4 models purchased in late 2010 that all share the same iTunes account (apps, music, etc), but I can only update the software on one of the three iPhones. What is the best solution to manage these devices for software updates, apps?

    I have three iPhone 4 models purchased in late 2010 (for my family) that all share the same iTunes account for access to apps and music, but each phone/user still has his/her custom contact list, email accts, and select lists of apps and music from the one iTunes acct library.  The problem is I can only update the software on one of the three iPhones – the primary phone I used to setup the iTunes acct. What is the best solution to manage these devices for software updates, apps? This is probably a common problem with families wanting to share apps and music without realizing the issues created by this approach. As it stands today... the first (primary) iPhone associated with the iTune acct has been updated with the latest software version 5.1.1 and sync'd up with all the apps, music, etc from the one iTune acct, while the other two iPhones are still running on the original software version 4.0.2 and are experiencing problems now. I was advised by AT&T back in January that it would be necessary to setup separate iTunes accts for the second and third iPhones in order to receive system updates. The problem would be how to keep all the apps, etc from being deleted off the second and third phones that were originally loaded from the one iTunes acct. Since this AT&T advice was prior to iCloud coming out, would iCloud be a better solution or at least part of the solution? I really don't yet understand how iCloud works. Hopefully, someone out there can help me??  Please?

    I have three iPhone 4 models purchased in late 2010 (for my family) that all share the same iTunes account for access to apps and music, but each phone/user still has his/her custom contact list, email accts, and select lists of apps and music from the one iTunes acct library.  The problem is I can only update the software on one of the three iPhones – the primary phone I used to setup the iTunes acct. What is the best solution to manage these devices for software updates, apps? This is probably a common problem with families wanting to share apps and music without realizing the issues created by this approach. As it stands today... the first (primary) iPhone associated with the iTune acct has been updated with the latest software version 5.1.1 and sync'd up with all the apps, music, etc from the one iTune acct, while the other two iPhones are still running on the original software version 4.0.2 and are experiencing problems now. I was advised by AT&T back in January that it would be necessary to setup separate iTunes accts for the second and third iPhones in order to receive system updates. The problem would be how to keep all the apps, etc from being deleted off the second and third phones that were originally loaded from the one iTunes acct. Since this AT&T advice was prior to iCloud coming out, would iCloud be a better solution or at least part of the solution? I really don't yet understand how iCloud works. Hopefully, someone out there can help me??  Please?

  • Safari won't start and i can't update my software

    Can someone pls help me. My safari 3.1.1 haven't log on to the internet in three months. I am working with mac ox 10.3.9 and i can't update my software. When i try safari it just bounce and bounce then stop then nothing. When i try to update the software the blue circle icon show up then it disappear. I am trying to set up my Ipod-touch and it is saying I need mac os x 10.4.10 or larger. HELP ME pls.

    You can't install Safari 3 on your 10.3.9 OS.
    You must use the DVD installer to re-install the older version of Safari found on it.
    You can update your operating system buy purchasing Tiger (10.4) and get a more modern version of Safari.

  • I downloaded the new version of iTunes 11.0.3 and now I get this error when I go to update Apps...any solutions????  You can not update this software since you have not owned the major version of this software.

    You can not update this software since you have not owned the major version of this software.
    any soultions???

    Same here. Just becoming a nightmare. Updated iTunes and now can't update apps it itself is showing as available updates. Count me in on the latest "You can not update this software since you have not owned the major version of this software." bug.
    Next I have to post about a new problem in iPhoto on a new thread.... it lost the "link" between some but not all photos I have in the library and what it itself posted to FaceBook a few hours ago...
    Incredibly frustrating.
    Imran

  • How to update the iPad iOS version? I have an iPad (first generation) iOS 5.1.1. I can't update the software via WiFi nether via iTunes

    I have an iPad (probably first generation - Model A1337 ). This tablet has iOS version 5.1.1.
    I would like to update for the latest version as possible.
    There is no option by iPad wifi.
    I also tried by iTunes and in option Checking for UpDate, only let me know the current version, but doesn't open the possiblity to update for a newer.
    How can I update the software version ?
    tks
    Reinaldo

    Hi,
    The first generation iPad is limited to iOS 5.1.1. This is due to the original iPad not having enough power or memory to get to iOS 6, 7 or any further in the future.
    All other iPads and iPad Minis can get to the current version - iOS 7.0.4 and at least until the end versions of iOS 7 or iOS 8.
    Hope this helps, and Welcome to the Apple Support Communities!

  • Safari won't load and I can't update my software, ie., I get an error message.  What can I do to fix this?

    Safari won't load and I can't update my software, ie., I get an error message.  What can I do to fix this?

    You can't install Safari 3 on your 10.3.9 OS.
    You must use the DVD installer to re-install the older version of Safari found on it.
    You can update your operating system buy purchasing Tiger (10.4) and get a more modern version of Safari.

  • You can not update this software since you have not owned the major version of this software.??

    I have recently been having issues signing into my Apple ID and decided to go in and update my email and change my password.
    Since changing my email and password I have been unable to update any of my apps. I receive this error message when trying to update, "You can not update this software since you have not owned the major version of this software."
    I have looked into other forums and communities for a solution to this issue but from what I have read iTunes/Apple has yet to figure out a solution.
    I have also read that the cause of this issue can be linked to two things.
    One, is if you have multiple accounts on one computer. I only have one iTunes account/ Apple ID on this computer. This is my personal laptop and no one else has ever loaded on another account.
    The second cause is linked to the country to which the apps were downloaded in. My computer and Apple ID were both created in the US, however 9 months ago I moved to New Zealand on a one year work holiday visa. Since living in New Zealand for the past 9 months I have been buying and updating apps, it wasn't until today when I received this error message.
    I would really like to find a solution to this problem, but at the very least I would like to know what exactly caused this issue so that others may hopefully steer clear.
    Any help would be much appreciated!
    Cheers.

    I think the issue is that iTunes (for whatever reason) thinks I have two Apple ID's.
    also, to further complicate the issue, when i try updating the apps from my iPod the iTunes store is still recognizing my old hotmail Apple ID. So when I go to enter my password it won't accept because it doesn't match with the old Apple ID, even though it is the same account (just new Apple ID name).
    I have tried signing out within the App Store and re-signing in with my Apple ID but it still brings up my old Apple ID name when I try to update.

  • HT204053 i'm using same apple id for my ipad & ipod but after start using the same apple id on my ipad, i can't upadte my free software, it's showing "YOU CAN NOT UPDATE THIS SOFTWARE SINCE YOU HAVE NOTOWNED THE MAJOR VERSION OF THIS SOFTWARE" so how I ca

    I'm using same apple id for my ipad & ipod but after start using the same apple id on my ipad, i can't update my free software downloaded on both, it's showing "YOU CAN NOT UPDATE THIS SOFTWARE SINCE YOU HAVE NOT OWNED THE MAJOR VERSION OF THIS SOFTWARE" so how i can update my softwares on ipad & ipod using the same apple id

    I think the issue is that iTunes (for whatever reason) thinks I have two Apple ID's.
    also, to further complicate the issue, when i try updating the apps from my iPod the iTunes store is still recognizing my old hotmail Apple ID. So when I go to enter my password it won't accept because it doesn't match with the old Apple ID, even though it is the same account (just new Apple ID name).
    I have tried signing out within the App Store and re-signing in with my Apple ID but it still brings up my old Apple ID name when I try to update.

  • HT2693 I am getting an 1015 error while updating Iphone 3G with latest iTunes pls help me to restore iPhone 3G

    I am getting an 1015 error while updating Iphone 3G with latest iTunes pls help me to restore iPhone 3G

    Try this and see if this helps http://support.apple.com/kb/TS3694#error1015

  • Help can't update my software

    I can't open my updates when I open my apps store the updates remains blank now on my setting I can't update my software too when I press the update software the screen says downloading but nothing is happening the gear button just kept on turning I left it the whole day nothing happens

    I already tried it but nothing happens when I press the software update the message should be your software is up to date or install and update, mine only shows downloading and estimating time remaining I tried it on my friends I phone hers works just fine it updated easily

  • I can't update the software on my iPad 3 even though I've got enough storage space

    I can't update the software on my iPad 3 even though I've got enough storage space, can you help? It is to update to IOS 7.0.4

    Storage space on iCloud is not a substitute for storage space on the iPad. You need sufficient storage space on your iPad to accomodate the download. How much Available space do you have? Go to Settings>General>Usage
    How much space is used by your Other? You may be able to reduce.
    How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
    http://tinyurl.com/85w6xwn
    With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6/7, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
     Cheers, Tom

  • Cannot update my apps in app store because it says " you can not update this software since you dont own a major version of the software"

    hello people,
    its happening since 3 days that i get a updates for my paid and free apps in app store, for my oiphone 4s, when i try to update the message pops up saying  that i " you can not update this software since you dont own a major version of the software"
    i have many paid apps and i own each and every one of them all are under my apple id and all purchased directly from apple store.
    the same thing is also happening with the updates for my macbook pro.
    whats wrong ? app store bug ?
    i would appriciate any help.
    thanks

    I just have 1 apple Id . I don't have multiple accounts on App Store. All the apps were purchased from same apple id.
    Thanks for quick reply. My problem still persists.

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