HT5642 ipod won't connect to internet after software update

Help. I can't get my ipod to connect to my wifi since I downloaded the new update.

Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:                 
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

Similar Messages

  • Cannot connect to internet after software update

    I have an old powerbook G4 running Mac OS X 10.3.9 (this is one of 3 macs) I also have an airport Extreme and an airport Express to make a network in my home. Frequently, after a software update to the old computer, it has trouble getting back on to the internet. Usually, adjusting access to the Keychain fixes this.
    Now, after a software update last week--I cannot get on the internet with this computer at all. The computer is connected to the network, the password is in the keychain, the signal is strong (all of the other computers can get on to the network)--but whenever I try to get on, I get 'cannot connect to the server'.
    (btw, Last evening, the issue resolved itself for about 3 hours--I don't know why--but today it is out again.) Can anyone help?

    Hi, Rathh. Always use Disk Utility to repair permissions immediately after installing any software update that uses Apple's Installer application, or that is installed by the Software Update function accessed through the Apple Menu.

  • HT4623 My iPad is not connecting to internet after software update what can i do

    Hi everyone I just update the software 7.0.4 on my iPad 2 and after doing that cannot connect to internet, can somebody tell me
    what to do to correct this issue? Please 

    You can try resetting your iPad by simultaneously pressing and holding the Home and Sleep/Wake buttons until you see the Apple Logo. This can take up to 15 seconds so be patient and don't release the buttons until the logo appears.
    Try again to see if the problem persists.
    If yes you can try resetting your Network Settings. Settings > General > Reset > Reset Network Settings. Note that you will have to re-enter all of your WiFI passwords.

  • Connection to Internet After Software Update

    I updated my mac computer with a software update today, I restarted it, and now it will not connect to the internet or check for more updates.  Please help!

    Click the Wifi logo at the top of the screen and forget network and start again.

  • Safari not connecting to internet after software update

    I have just completed a software update and now safari will not connect to our wireless internet... airport says it has full bandwidth and other macs connected to the wireless connection are working without any fault.... has anyone got any ideas????
    Thanks!!

    Hello Sarah:
    As you probably have already guessed, quite a number of things might have happened.
    My network is Ethernet, so I am not much help with wireless networks. However, I think I would (if I were you), run an archive and install:
    http://docs.info.apple.com/article.html?artnum=107120
    An archive and install will place a fresh copy of OS X on your system while, at the same time, preserve your files, programs, and settings. It is always a good idea, however, to have a good backup strategy before any software changes. You should then run software update to bring your system to a current level (in your case, OS X 10.4.11 is current, I think).
    The A&I should eliminate any system software issues.
    Barry

  • Can't connect to internet after software update

    I just downloaded todays (3-1-2006) security update from apple. Once I rebooted my ibook I wasn't able to connect to the internet anymore. Any ideas why?
    My internet connect is still good as I am typing this on my wifes ibook just fine.
    thanks

    Mike,
    Check my post on the "Customization" thread in reply to "Onthegomike." I experienced a similar problem with my desktop and was able to resolve it. I have not yet downloaded the Security Update to my laptop; however, I'm sure I'll have to go through hoops again once I do that. Repairing permissions before and after sometimes helps, however, I often have to go through the disconnection of my airport express before I'm up and running on the iBook.
    eMac, iBook   Mac OS X (10.3.9)   1 Ghz G4, 768 mb ram

  • Can't connect to internet after software update to iBook G4

    I recently installed updates to itunes, quicktime, and the the latest security update for os x 10.3.9 on my iBook G4. Now I can't connect to the internet via my airport express. This happened the last time I updated the software, but I can't remember what I did to fix it. Can anyone help?

    I am experiencing the exact same problem with my sister's laptop. iBook G4 10.3.9 I just installed Security update 2007-008 and quicktime update. After the reboot her airport connected to the house router, but will not acquire an IP address. The other computers in the house have remained connected to the router without change. I have a another iBook G4 running on 10.4.11 with the same network settings and I have no trouble whatsoever. I re-enetered the WAP password, reorganized the network connection priorities and repaired permissions, but cannot get the computer to acquire an IP address.
    Any ideas??

  • Can't connect to internet after software updates to ibook g4

    I recently installed updates to itunes, quicktime, and the the latest security update for os x 10.3.9 on my iBook G4. Now I can't connect to the internet via my airport express. This happened the last time I updated the software, but I can't remember what I did to fix it. Can anyone help?

    You might have better luck posting in the OS X forum. This forum is for the iPhone.

  • Cant connect to internet after ios6 update

    cant connect to internet after ios6 update

    iOS 6 Wifi Problems/Fixes
    Fix For iOS 6 WiFi Problems?
    http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
    Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
    http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
    How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
    http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
    iOS 6 iPad 3 wi-fi "connection fix" for netgear router
    http://www.youtube.com/watch?v=XsWS4ha-dn0
    Apple's iOS 6 Wi-Fi problems
    http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
    ~~~~~~~~~~~~~~~~~~~~~~~
    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    WiFi Connecting/Troubleshooting
    http://www.apple.com/support/ipad/wifi/
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
    Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
    Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
    Unable to Connect After iOS Update - saw this solution on another post.
    https://discussions.apple.com/thread/4010130
    Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
    ~~~~~~~~~~~~~~~
    If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
     Cheers, Tom

  • I cannot connect to internet after I update system.

    Hi,
    I update my system a few day ago (use systemd to replace rc.d) and I cannot connect internet. I guess my router table is broken, but I cannot find any problem.
    I use ping to try some IP. And I find I connect to local machine only.
    Do I miss some configuration ?
    [~]ping -c 3 8.8.8.8
    PING 8.8.8.8 (8.8.8.8) 56(84) bytes of data.
    --- 8.8.8.8 ping statistics ---
    3 packets transmitted, 0 received, 100% packet loss, time 2000ms
    [~]$ route -n
    Kernel IP routing table
    Destination     Gateway         Genmask         Flags Metric Ref    Use Iface
    0.0.0.0         172.27.13.254   0.0.0.0         UG    204    0        0 eth2
    10.10.12.0      0.0.0.0         255.255.255.0   U     0      0        0 eth1
    172.27.12.0     0.0.0.0         255.255.254.0   U     204    0        0 eth2
    [ ~]$ ping 172.27.13.254
    PING 172.27.13.254 (172.27.13.254) 56(84) bytes of data.
    --- 172.27.13.254 ping statistics ---
    2 packets transmitted, 0 received, 100% packet loss, time 999ms
    [ ~]$ route -n
    Kernel IP routing table
    Destination     Gateway         Genmask         Flags Metric Ref    Use Iface
    0.0.0.0         172.27.13.254   0.0.0.0         UG    204    0        0 eth2
    10.10.12.0      0.0.0.0         255.255.255.0   U     0      0        0 eth1
    172.27.12.0     0.0.0.0         255.255.254.0   U     204    0        0 eth2
    [~]$ ping 172.27.13.254
    PING 172.27.13.254 (172.27.13.254) 56(84) bytes of data.
    --- 172.27.13.254 ping statistics ---
    2 packets transmitted, 0 received, 100% packet loss, time 999ms
    --- 172.27.13.254 ping statistics ---
    41 packets transmitted, 0 received, 100% packet loss, time 40131ms

    Hi,
    I have 2 network interface.
    The eth1 is for test only. It is connected to a 8 port LAN switch, and there are 2 NAS connected to this switch.
    I use eth2 to connect to internet, for example, update system. I try to disable eth1, but it is still not work.
    ip addr
    1: lo: <LOOPBACK,UP,LOWER_UP> mtu 16436 qdisc noqueue state UNKNOWN
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
    inet 127.0.0.1/8 scope host lo
    inet6 ::1/128 scope host
    valid_lft forever preferred_lft forever
    3: eth1: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc pfifo_fast state UP qlen 1000
    link/ether 00:e0:81:27:32:61 brd ff:ff:ff:ff:ff:ff
    inet 10.10.12.50/24 brd 10.10.12.255 scope global eth1
    inet6 fe80::2e0:81ff:fe27:3261/64 scope link
    valid_lft forever preferred_lft forever
    4: eth2: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc pfifo_fast state UP qlen 1000
    link/ether 00:07:e9:01:a1:36 brd ff:ff:ff:ff:ff:ff
    inet 172.27.12.23/23 brd 172.27.13.255 scope global eth2
    inet6 fe80::207:e9ff:fe01:a136/64 scope link
    valid_lft forever preferred_lft forever
    ip link
    1: lo: <LOOPBACK,UP,LOWER_UP> mtu 16436 qdisc noqueue state UNKNOWN mode DEFAULT
    link/loopback 00:00:00:00:00:00 brd 00:00:00:00:00:00
    2: eth0: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc pfifo_fast state DOWN mode DEFAULT qlen 1000
    link/ether 00:e0:81:27:32:60 brd ff:ff:ff:ff:ff:ff
    3: eth1: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc pfifo_fast state UP mode DEFAULT qlen 1000
    link/ether 00:e0:81:27:32:61 brd ff:ff:ff:ff:ff:ff
    4: eth2: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc pfifo_fast state UP mode DEFAULT qlen 1000
    link/ether 00:07:e9:01:a1:36 brd ff:ff:ff:ff:ff:ff
    Last edited by guardkuo (2012-12-22 10:52:35)

  • IPod touch won't connect to computer after failed update?????

    A few days ago, I had received a new cable to update my iPod touch from Amazon. This cable is not made by Apple. I have had two cables in the past from Apple, one that came with my 1st Generation Nano and one that came with my iPod touch. The former cable is the older version of the cable, while the latter is the newer version. A year ago the newer cable that came with the iPod touch broke. So I bought a new one from Apple. Then that one broke in June. Because I did not want to spend any money on a new one, I just used my old cable. It worked for a while until it stopped functioning. I have not updated my iPod touch until recently when I had purchased this new cable (which looks like the older version of the cable). It had updated my sister's 4 year old Video iPod and my 1st generation Nano. When I had plugged in my iPod touch with this new cable, my Compaq Presario V6000 laptop said it was syncing the iPod. But on the iPod screen it was saying the opposite. It was allowing me to use my iPod while Syncing it. Recently it has been doing that, when this iPod was brand new it was saying syncing, cancel to unsync. Now here is where the problem with my iPod has occured. So on the sync page on iTunes it said that there was a new update ready for my iPod. So I clicked update and allowed iTunes to download the software, extract the old software, and back it up. But in the middle of backing it up, it said my iPod was disconnected from my computer. When it was clearly connected to my laptop. I unconnected my iPod and reconnected. Now it said it was connected. It said I had to restore my iPod to its original settings and while it was doing so, it said that my iPod had disconnected again, while it was clearly plugged into the computer. Now my iPod won't even update at all. And every time I press the hold button it shows the symbol for itunes and the cable, meaning that I should be connecting to itunes, even though it is hooked up to the computer but not being recognized. The cable works though, because right after this I had updated my Nano to see if the cable was broken. I forgot to mention that similar problems with connecting and disconnecting occurred with the other plugs to, but not to this extent. Can anybody please help me solve this problem? Could it be the cord? My ipod? My laptop(I would say that it is my laptop's fault, seeing that it is a piece of garbage. But I tried connecting my iPod to my sister's macbook pro and it did not work either)? Would you recommend me to just bring my ipod, the new cable, and my laptop to the Genius Bar at the Apple Store and ask them in person??
    *Sorry if some of the wording does not make sense. If you need any other information ask me. I want this solved as soon as possible.*

    Could there be a problem that is happening to my ipod right now that is not associated with a usb cable problem? I want to avoid buying a new cable until I eliminate all other problems that I could have. If it is not a cable problem I don't want to spend money on something that is not necessary at the moment.
    By the way, by following your advice with my current cable, iTunes recognized my iPod, and said you must restore this iPod before you can use it with iTunes. I clicked on restore. It extracted the software and once that was done it said Preparing iPod for restoring. It started to do it but then it said "The iPod "iPod" could not be restored. An unknown error occurred (13)."

  • My daughter's iPod won't connect to internet.

    Sorry I know many people have probably asked this, but I still don't get it!  I really don't know what to put in the VPN section and it is very confusing.  I know that the pssword we're entering is correct because we've entered it so many times now, I know it by heart!  Also,  it won't connect to the open network.  We have tried the whole turn off wifi, turn off iPod and any others we could find, but we still can't connect.  Please help!  I have schoolwork so she can't use the computer to play games.  It makes me feel bad because she just got it for Christmas and this just happened out of the blue.  She said she turned it on one day and it just wouldn't connect to the internet.  The day before, she said, all she did was play a game, that doesn't need wifi, and has had since when she first got it.  This is aggrivating!

    Try:                  
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router
    - Reset network settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Restore from backup. See:
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Mac won't connect to internet after sleep

    Hi,
    I've seen this problem to more and more users.
    After i have updated Mac OS to 10.5.7 my Macbook won't connect to my airport express after waking from sleep. Even worse, when i wake my mac, all the computers from my wireless network loose their connectivity to Internet. I have to restart the Airport and the Macbook everytime. You can imagine this is becoming frustrating.
    The funny part is that all the other laptops which have windows on them work without problems so i'm guessing this is related to Mac OS and not the Airport.
    based on what i have read so far on the forums, i've tried to reset the connection, to change it's name, encryption, update Airport firmware version...everything.. No luck. The only thing that gets my connection back is to do a restart both to Macbook and Airport.
    Does anyone have a solution to this issue?
    Thanks,

    Is anyone else having this issue?

  • New iPod won't connect to internet, it shows as trying to connect but nothing happens

    I have a brand new ipod touch 8gb and it found my network, I put in the password, but it won't connect. 
    Also won't give me the option to reenter password.
    The icon of the wheel spinning keeps spinning.
    what to do?

    go to settings->general->reset ->reset network settings and press yes
    at the same time turn off your router and after a minute turn it on
    ussually this solves the problem
    i hope i could help

  • My ipod won't connect to Itunes after I attempted to restore it, it now has a white bar underneath it. Help?

    My ipod was stuck in the connect to itunes sign, I have no idea what that's called. anyway, I connected it to itunes and tried to restore it. After several failed attempts, it seemed to be working, and showed an apple logo with a hollow white bar underneath it. From my undestanding, it was supposed to fill as it was restored, but Itunes came up with an error saying it failed to connect, so now it is frozen like that, and won't turn off or shut down when you hold the home and lock button for ten seconds It won't connect to itunes now. I dont know what to do. Please, any help would be good.
    It's a second generation Itouch. and i think it has had the most recent update, im not sure.

    The white bar means it is doing the update.  I hope you didn't unplug your iPod while it was updating.
    Hold down the power and home buttons at the same time for at least 10 seconds until the Apple logo appears on the screen.  After that you can let go.  You may have to restore your iPod depending on the extent of the problem.

Maybe you are looking for

  • Problem with extended SQL functions in RTF Template

    Hello, I'm new to BI Publisher and I'm trying to create a new rtf template. I've created my layout and added fields without any problems, but I'm having trouble trying to insert calculations such as add,substract,multiply,divide, etc. Here is an exam

  • How can I disable itunes on my iphone 4s?  I don't use it for music and need to prevent it from automatically activating when I plug in to my vehicle.

    How do I disable itunes on my iphone 4s?  I don't use the phone for music, and I need to prevent it from automaically playing music when I plug the phone into my vehicle.  I have attempted to delete all music from the device (so there would be nothin

  • Problems with SOAP on Weblogic 8.1

    This is my piece of Java code inside a servlet. soapMessage is OK (I write it to a file), but is a problem in line 7. 1 soapMessage = messageFactory.createMessage(headers, new ByteArrayInputStream(data)); 2 logger.info("soap "+soapMessage.toString())

  • Xperia Z1 display

    Hi all, I've recently had a line of dead/stuck pixels (I realise they're two different issues, but I cannot decipher for sure which one my Z1 is suffering from).   The line of pixels runs down the very middle of the display and is most visible agains

  • Macbook does not see time capsule

    I just purchased a time capsule to use as router an d backup. I connect using a DSL modem. I set everything up as instructed but could not find the time capsule using the time machine utility. I had to plug in an ethernet cable from time capsule to m