HT5642 My iPad mini is not updating as it says its not connected to the Internet yet clearly I am
My iPad mini is not updating the operating system, when I try a message pops up saying I'm not connected to the Internet. I have full signal on my wifi and have been able to update any aps I have and clearly I have Internet service. How do I resolve this issue?
Try This...
Close All Open Apps... Perform a Reset... Try again...
Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
http://support.apple.com/kb/ht1430
If necessary...
Connect to iTunes on the computer you usually Sync with and “ Check for Updates “...
See the Using iTunes Section Here...
How to update your iPhone, iPad, or iPod touch
Make sure you have the Latest Version of iTunes Installed on your computer ( v 11.1)
iTunes free download from www.itunes.com/download
Note:
It is both Prudent and Recommended to Backup Before any Major Update or Upgrade.
How to BackUp
http://support.apple.com/kb/ht1766
What gets Backed Up
iTunes http://support.apple.com/kb/ht4946
iCloud http://support.apple.com/kb/PH2584
Similar Messages
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If anyone has experienced this issue and has a way to solve this problem I would greatle appreciate the help.
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network -
I followed the directions to install the IOS 7.0.6 update to my Ipad Mini, but when I click on install and agree to terms & conditions, it says it is unable to verify the update because I am no longer connected to the internet. Not true. Help.
Ok, got it now. I turned the Mini off and rebooted. Seems to be working fine now.
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Who can shed some light on my ongoing connection problem.
After upgrading my iPad Air with IOS 7.06, I could no longer connect to the internet.
I have 2 MacBooks Air, 1 ipad mini and one iPhone 4S running on the same network, and they are all connected to the net and function well.
So I cleaned up the ipad completely, installed the latest firmware and reinstalled my apps : no connection.
I tried all things of resets and forgets. No result.
I have been fondling with my Airport Extreme 5 , but that did not help much.
This morning I went to a neighbor , hooked my ipad air on his network, typed the password and the thing all worked fine.
I have tried to connect the ipad air as an ethernet client, but that did not work. „Not enough power“ was the statement
Ideas anyone ?Yes I tried this manyfold. But did not work. Reading on, I took Tesserac's advice. Shut down router and computer.
Start router after 15 minutes and wait another 10 minutes before starting the computer.
Et voila.... everything is back in working order,
Regards form Curacao, Dutch Caribean.
Pete van Linden -
I have a new ipad, it says I am connected to the internet but will not work. When I attempt to go to a web sight the green bar moves 1/2 inch and nothing.
I have a used linksys router that I got from work. I tried connecting with a older ipad and every thing works correctly. any ideas?Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I am wanting to update iphone to 4.3.3 software. however itunes is telling me it is unable to connect to update server as i am not connect to the internet. yet i clearly am connected... Please help
Looks like I've asked a really old/common question - toonz posted the answer - I've copied it below. Thanks toonz, everything now ok.
Correct AnswerRe: Updating to 1.1.3 02-Feb-2008 23:19 (in response to alibeau)
You can fix this by following the steps in this article:
http://docs.info.apple.com/article.html?artnum=304468
Liked (1) -
I can not connect to ITunes Store to download updates. I have no trouble connecting to the internet. It worked OK up to about a last month. can any body help.
Hi there bigyellowdigger!
I have an article here that can help you troubleshoot this issue with your connection to the iTunes Store. That article can be found right here:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
Can anyone help I cannot upgrade my I pod touch from version 3 as when i try on the update available prompt box
it says i am not connected to the internet yet i am???Try disabling any firewall or anti-virus software you may be running on your PC when you attempt to do this.
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ITunes does not recognize my iPhone when I am connected to the internet!
Okay, I am back with an old problem that I had with iTunes 9.0. iTunes will not see my iPhone if I am connected to the internet. If I turn off the WiFi, I am fine. Is there a fix for this? I found the following (see below) on 1 website and did all of them already. I don't have # 3, so I did not have to try that one thing.
Run through this series of potential fixes, which will solve sync issues for most users:
1. Reinstall iTunes. In some cases this issue can be resolved by completely removing then reinstalling iTunes as described in this Apple Knowledge Base article.
2. Remove third-party backup software. If you’ve installed software for an external hard drive or another device, it may include an automatic backup utility that recognizes the iPad as a storage device, interfering with the normal sync process. Try uninstalling any such software then re-syncing your iPad.
3. Remove iToner. It appears that the presence of Ambrosia Software’ iToner software may cause problems with syncing the iPad. Navigate to ~/Library/iTunes/iTunes Plug-ins and/Library/iTunes/iTunes Plug-ins (the Library folders inside your user folder and at the root level of your startup drive) and look for a file called iTonerSupport.bundle. Remove it, then restart, and check to see if iPad syncing occurs more quickly.
4. Delete iTunes .plist. Delete the following file
~/Library/Preferences/com.apple.itunes.plist then restarttry deleting these preference files
•C:\Documents and Settings\Your Username Here\Application Data\Apple Computer\iTunes
•C:\Documents and Settings\Your Username Here\Local Settings\Application Data\Apple Computer\iTunes
•C:\Documents and Settings\All Users\Application Data\Apple Computer\iTunes\SC Info -
Safari & apple software updater don't believe I'm connected to the internet
Hi,
I have an interesting internet connectivity problem that I was wondering people could help me with.
Whenever I use the ethernet port on my laptop to connect to the internet, certain pieces of software do not think i'm connected to the internet even if I am. For example, firefox, adium, apple mail, jabber, transmit ftp, ichat will work properly, but, safari, the software updater, adobe cs updater will not work and thinks there is no connection to the internet.
This happens no matter what network I am on and I do not have this problem if I connect wirelessly to any network.
Anyone know what's going on and if there is a simple solution?
thanks,
benHi Ben, and a warm welcome to the forums!
Try this... when using the Ethernet port, type this into Safari's URL bar...
17.254.3.183
If that gets you to Apple, then try putting these in Network>TCP/IP>DNS Servers:, for that Interface...
208.67.222.222
208.67.220.220
Apply. These Servers have been patched to guard against DNS poisoning, and are faster/more reliable than most ISP's DNS Servers. -
Hi Suport,
My iphone was stolen yesterday so I decided to delete my device in find my iphone, but the it has not yet been deleted bec the device is not connected to the internet yet. Can I undo my changes before it will be deleted from icloud? I want to undo the changes because I may find my phone when it connects to the internet. Thank you
See image below:
email is [email protected] for questions thank you Apple. I hope you could help me.Sorry, you can't undo your action remotely.
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I have older version of itunes on Windows Vista, when i check for updates it states it cannot connect to itunes update server even though i am connected to the internet, i have an iphone that has songs in the cloud and i want to add them to my library?
Try updating your iTunes using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/ -
I am trying to activate LR6 on a laptop that will not be connected to the internet. I have clicked on the link for offline activation, but it says to follow the instructions till it says "having trouble connecting to the internet". I never get there. How do I get it to generate the code that I can take to an internet enabled device so I can validate it?
http://portableapps.com/apps/internet/firefox_portable/localization#legacy36
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AirPort does not have an IP address and cannot connect to the Internet.
Wi Fi problems
I have recently changed from a old netgear router to using a vigor 120 modem with airport extreme
Internet connection is established but my airport express reports "AirPort does not have an IP address and cannot connect to the Internet." although status is ON and the correct wifi address appears.
My iPhone also identifies the correct network but cannot connect
Any suggestions?I don't have any phones, so not aware of the options, but on a Mac to fix this problem it'd likely be...
Instead of joining it from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed. Before I went through network diagnostics and all of that stuff in system preferences, and then I tried the "Join Other Network" method, and now it works like a dream.
https://discussions.apple.com/message/17028445#17028445
Or...
Go to System Preferences
Click Network
Highlight AirPort and click Configure...
Choose “By default, join: Preferred networks”
Select your access point and Remove your access point with the minus button.
Launch your keychain access in Utilities and delete your access point keychain entry.
Reboot -
My PowerBook g4 says it's connected to the Internet and the Ethernet cable's plugged in, but every time I open Safari it says I'm not connected. What can I do to get Safari to get online?
Also I'm having problems with my PowerBook G4 on recognizing my HP Photosmart C4680 All-In-One Printer/Scanner/Photocopier. This is connect via USB printer cable, but yet they're not syncing. How can this be resolved?Internet Quick Assist:
http://support.apple.com/kb/HT1144?viewlocale=en_US
Troubleshooting internet settings:
http://support.apple.com/kb/HT1714?viewlocale=en_US
As for the printer problem, is this a new problem?
Try an SMU reset:
http://support.apple.com/kb/HT1939?viewlocale=en_US
http://support.apple.com/kb/HT1436
Then repair permissions and restart.
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