HT5649 I need to get help re-enabling my itunes account?

Can someone help me re-enable my itunes account?  I had to have it disabled since my son's ipod was stolen and the itunes account was hacked. 

Contact Apple for assistance  > Contacting Apple for support and service
This is a user to user forum. Only Apple can help to reset your account.

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  • I need to get help... edited by host

    I need to get help... My Case ID: <edited by host>
    My English is not good, please forgive me. But I need to get help
    I purchased in China in March of 2t time capsule, can not open yesterday, which has important data.
    China, Hong Kong Plaza Apple store genius to help me split out the hard drive, but I have no other large-capacity hard disk, there is no hard drive connected to the computer data lines.
    I hope that the genius of the new time capsule give me that in China, Hong Kong Plaza Apple store, so I will transfer data from the old hard drive to the new time capsule in China, Hong Kong Plaza Apple store.
    But genius manager: "Anthony Xu" bad attitude not only refused my request, has asked me to buy the apple store the backup hard drive data cable and a new mac computer! Even persecute me sign in confirmation!
    Now, my hard drive in my hands, but I can not get data.
    I contacted the Chinese 400 customer service, they could not help me. But they are eager to help me keep track of the entire event: <edited by host>
    Who can help me T_T

    Sorry, but we are all just fellow users here and have no power to intervene or assist in this issue. You will need to try and work out a solution with the Apple Store or Apple Customer Relations. The only alternative, if I understand correctly that the hard drive from the Time Capsule is working and contains your data would be for you to purchase a case for the hard drive, mount the drive in that case, and recover your data that way.
    Regards.

  • I was on iTunes on my computer trying to drag a song from my iPhone 4 to my computer but when I connected my phone to the computer using a USB cable then it said that it couldn't connect to my phone because I need to get the later version of iTunes. How?

    I was on iTunes on my computer trying to drag a song from my iPhone 4 to my computer but when I connected my phone to the computer using a USB cable then it said that it couldn't connect to my phone because I need to get the later version of iTunes. How do I do that?

    Hi Soccer4461,
    If you need to update your iTunes software, you may find the following article helpful:
    OS X: Updating OS X and Mac App Store apps
    http://support.apple.com/kb/ht1338
    Regards,
    - Brenden

  • HT201195 Who can I call about getting help with redeeming my iTunes card?

    Title is pretty self explanatory: Who can I call about getting help with redeeming my iTunes card?

    There isn't a phone number for iTunes Support, you can contact them via this page (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes

  • HT4623 I bought my iPad from a friend and updated to iOS 7.1. Now in order to activate it I need to sign in using the original iTunes account but I can't contact the owner. Is there a way to get past this or should I toss my iPad into the garbage?

    I bought my iPad from a friend and updated to iOS 7.1. Now in order to activate it I need to sign in using the original iTunes account but I can't contact the owner. Is there a way to get past this or should I toss my iPad into the garbage?

    Ask previous owner to remove his device from account
    http://support.apple.com/kb/TS4515

  • HT1420 need to get rid of old expired apple accounts before I can purchase new stuff

    i need to get rid of old expired apple accounts from previous email addresses.  how to do that?

    Why would you keep creating new accounts?
    Just change the e-mail address associated with the account.
    Having more than one account will generally cause problems.
    All purchases are always tied to the account from which they were purchased.

  • Help-sync from one itunes account to differ itunes account & save contacts

    i synched my brother in law's iphone with my itunes and gave him the phone. I have an apple computer and he has windows xp. Every time he downloads an app on his phone, he has to use my itunes password. How can I get him off of my itunes account and onto his? The main thing is saving his contacts on his phone before he restores his phone with his itunes account, how can he without losing his contacts?
    I know, if he was smart he'd get an apple and have a mobile me account, but he wants to do things the hard way and all I know is mac.
    If you can please help, and if any more info needed, please let me know.
    Thanks!!
    r/
    Kevin

    lol i agree the cool! awsome! new! iPhone is the BOMB! only 1 problem pricing is high but woow! its an all in 1 phone with cover flow!
    to transfer account send them feedback
    http://www.apple.com/support/itunes/store/email/#form

  • How do I unlock/enable my itune account

    I can not find support to unlock my or enable my itune account to that I can update my apps.  All this because some ***** hacked my account.
    HELP

    I have been all over this site and have not found anything that tells me how to re-enable my account.
    This is not a user friendly site.
    I have been looking and getting ****** off, ready to dump apple for ever.
    Why can't there just be a phone call to call and have them re-enable my account.
    This was suppose to have happenend before, but still not working.

  • Need to authorize a computer to my itunes account

    I need to authorize a computer for my itunes account,  Does anyone know how to do it

    Gilly,
    Install iTunes on your new computer, and open it.  To authorize, go to the Store menu item on the iTunes menu bar, and choose "Authorize This Computer..." as shown below. 
    If by any chance you don't see the menu bar ("File, Edit, View, Controls, Store, Help"), first enable it by using CTRL+B.

  • Do all my iOS devices need to be logged on the same iTunes account to work on iCloud?

    I want to buy an iPod touch for my hubby, but he has his own iTunes account... Need to know if I can still send messages through iMessage and use photo stream from my iPad 2 to his iPod touch while logged on to different accounts... Help? Thanx!

    itunes account is different from Icloud account.
    You CAN use your iTunes account as icloud account, but there is no must to do so. The appstore,itunes store / ibook store and all of these stores need your iTunes Account Apple-ID that you used when purchasing items.
    Because Apps,Music,Books are all hardwired to the Apple-ID that was used. If you change your Store credentials you will ultimately loose your stuff you bought.
    For iCloud you can create a all new Apple-ID for free, which ten has the @me.com domain. Or if you used Mobilee before and alreday have a @mac.com/@me.com ID you can move this to transform into a iCloud account by visitng www.me.com/migrate.
    icloud control panel in OSX/Mac and IOS lets you enter the ID, and "Appstore" in iOS settings lets you enter your itunes ( stores ) ID. Like I said : use one there and the other one in the iCloud settings and all is good.
    Devices that shall stay in sync for calendar,contacts,mail and so need all use the same ICLOUD ID, not the iTunes ID ( only to share purchased items ).

  • Re-enable my iTunes account.

    Re-enable my iTunes account

    I had a user on my account which  I did not know.  I contacted you and my credit card company. I have sense found out it was a friend of my sons and I have straightened out the problem.  I was blocked from using my I tunes account even tho I have spent + or - $ 2000.00.  I need to repay iTunes the $87.97 and re-enable my account.  I have tried three other times to no avail.  What do I need to do?  I must keep my old credit card account number.
    Thank you
    Ben

  • HT204053 i have an itunes library with 1,000+ songs on a pc.  my daughter has a macbook air and i loaded my apple ID onto it.  how do i get the songs from my itunes account to show up?  This works fine on her iPhone, but having trouble on the new macbook

    i have an itunes library with 1,000+ songs on a pc.  my daughter has a macbook air and i loaded my apple ID onto it.  how do i get the songs from my itunes account to show up?  This works fine on her iPhone, but having trouble on the new macbook air

    Hey kbert73
    I would do a transfer of purchases from the phone and not sync. If you sync then it will want to start over and sync music that is on the MacBook Pro. If you want to transfer the music, check out the article below that will give you multiple options on how to move. I have also provided on how to sync with multiple computers.
    iTunes: How to move your music to a new computer
    http://support.apple.com/kb/ht4527
    Using iPhone, iPad, or iPod with multiple computers
    http://support.apple.com/kb/ht1202
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

  • How do i get a movie from my itunes account to my television

    how do i get a movie from my itunes account to my television

    A couple of things come to mind:
    Connect your computer to the TV.
    Apple TV.

  • How can I get the Playlists in my iTunes Account on my Mac onto my iPhone?

    How can I get the Playlists in my iTunes Account on my Mac onto my iPhone? I have 5 or 6 different Playlists when I go to iTunes on my ac, but I have none on my iPhone. Why don't they synch?

    iPhone User Guide (For iOS 4.2 and 4.3 Software)
    What does "turning into my ipod" mean?

  • Do i need wire less connection to verify my itunes account and to use my itouch?

    do i need wire less connection to verify my itunes account and to use my itouch?

    You only need to verify your payment details.  Have you done that so far?  See here for more information.
    iTunes Store: My credit card's security code or zip code does not match my bank's records
    B-rock

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