HT5654 After updating iCloud application on Vista I am unable to access iTunes, I get the following message: (Need to reinstall application, APSDameon.exe, MSVCR80.dll cannot be found) I need some help rectifying this issue because I cannot reinstall
Hello,
I have installed the update that was sent on or around January 24th - 26th 2014, after the failure of the apple iTunes update the iCloud update was installed. Ever since these 2 updates I am unable to open iTunes and I receive the following message: (need to reinstall iTunes application, APSDameon.exe and MISVCR80.dll cannot be found). I have tried reinstalling iTunes and cannot do so, I really do not want and cannot afford to restore my pc to a previous date because of new data on my PC. I am requesting assistance from support so that I can rectify this issue, thanks in advance for any assistance you may provide.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2
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