HT5654 How do i pull my phone out of recovery mode if itunes will not load the iPhone support check?

Question

I need someones help and can tell me the reason why my itunes is flashing error 23 when I go to pull my phone out of recovery mode

Answer 1

Hi there SarahM426,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
-Griff W.