HT5654 I try to restore my iPhone and it keeps warn me that the iPhone can not be restored because an error was accrued
I try to restore my iPhone and it keeps warn me that the iPhone can not be restored because an error was accrued
Hi there Fanny Mazur,
You may find the troubleshooting steps in the article below helpful.
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
-Griff W.
Similar Messages
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I am trying to restore my iphone and it keeps telling me that the iphone cannot be restored. It also tells me that the iphone cannot do the requested rebuild, or something like that.
Open a terminal window and enter:
sudo vi /etc/hosts
You will be prompted for your login password, then you will see the contents of the hosts file in the vi editor. It should look like this:
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
fe80::1%lo0 localhost
If there are any lines that contain "gs.apple.com" you must delete them. If you are not familiar with the vi editor:
press <return> until the cursor is on a line that contains gs.apple.com
type "dd" (without the quotes) (you won't see the dd as you type)
repeat until all of the gs.apple.com lines are gone
type ":wq" or "ZZ" (note that :wq is lower case and ZZ is upper case) -
Mine keeps on saying that the device could not be restored, "an unknown error has occurred (2001)"!! Guess it's stuck in that dreaded "iPhone Recovery Mode" loop. The question is, which way out??? How do I get it out of the recovery loop??
A quick Google search for Error 2001 would indicate that this occurs when you have a jailbroken phone or were trying to downgrade iOS. Is that true for you?
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I am from russia and i cant understand why my iphone 4g(black) can not sync..The computer gives an error saying that the synchronization can not be executed because you can not save a copy ... What should I do?
Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David -
When I try to export an iMovie (9) to quicktime, the iMovie runs for a few minutes and I then get the message: The movie could not be exported because an error occurred. (-2125) What can I do to correct this?
Trash your preferences. Trash your project render files. Switch off background rendering. Export without using the computer for anything else.
Oh, and if you're using 10.9 switch off App Nap. -
I have tried constantly to download 4 songs from itunes onto my iphone4 and it keeps on saying that they can't be downloaded at this time. What do I do?
You have posted to the iTunes for Mac forum. Logic Pro X is an OS X application. You will get better support responses by posting your question to the Using Mac App Store forum.
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Help upgrade to IOS-5 I get an Error message that the IPad can not be restored (1)
HI While trying to update my IPad 1 to IOS 5 I keep getting an Error Message (1) IPad cannot be restored
I had the same thing with my iPhone and iPad2 The solution for me was to unplug all usb devices except keyboard (make sure the iPad is connected direct to your Mac) restart your mac and then restart itunes which then restored and updated my Ipad etc is now fine. If you press the more information button on the error message it takes you to a web page with more trouble shooting options.
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I have mac os x 10.5.8 and the latest I Tunes 10.6.3
The first generation iPad can't be updated past 5.1.1.
(114934) -
My computer is not reading my new IPAD in ITunes. It's saying i need itunes, 10.5 or higher - but i can't seem to update my itunes on the IPAD - any ideas?
10.5 is NOT software for your ipad. It is the itunes software for your computer.
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when attempting a restore, as suggested, to try and fix a week wifi signal on my iphone 5 I got past the point where the sopftware was extracted from my phone but then an error message appeared saying that the phone could not be restored becase of an unknown error (3014). I have tried about 20 times to make it work after trying a number of suggestions I have seen online. My phone gives me know response accept showing a picture of the cable and the itunes symble an the screen permanently - please help
Hello JD_NINJA,
Thanks for using Apple Support Communities.
Error 9006 when restoring your iOS device indicates that there is security software on your computer which is preventing connection to the Apple server or your device. To troubleshoot this issue please follow the directions below.
Check your security software
Related errors: 2, 4, 6, 9, 1611, 9006. Sometimes security software can stop your device from communicating with either the Apple update server or with your device.
Check your security software and settings to make sure that they aren't blocking a connection to the Apple servers.
Get help with iOS update and restore errors - Apple Support
When restoring your iPhone, please make sure to follow the directions in the link below to properly restore.
Restore your device from an iCloud or iTunes backup - Apple Support
Take care,
Alex H. -
What's up with the iPhone update server. I have repeatedly tried in recent days to update the IOS software on my wife's 3GS iPhone but keep getting message that the iPhone update server cannot be contacted. The phone syncs normally and I am sure I am connected to the internet properly. Also I have successfully updated ITunes software during this same time frame. What gives??
Try this support document http://support.apple.com/kb/TS3694 and look at this section.
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow iTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service. -
Hello, Im trying to update my ipod 3g 4.2.1 to ios 5.0.1.When I try to update,itunes says that 4.2.1is the lastest sofware for my ipod.I also tried to do it manually(shift+restor)itunes says that the"ipod could not be restore because the fimwire isnot compatible" I need some help on this.
The messages are saying you have a 2G iPOd. Those canonly go to 4.2.1. Apple only made 32 and 64 GB 3G iPOd. A 32 can be either. To further identify yours:
Identifying iPod models
Enter SN hee:
Apple - Support - Check Your Service and Support Coverage -
Hi i'm trying to restore my iPod classic and it says that the iPod could not be restored. An unknown error occurred (1434) what can i do to fix this? Thanks
Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
http://support.apple.com/kb/TS3694#error1015 -
When trying to restore and update my ipod touch it comes up with an error message saying: "The ipod can not be restored this device isnt eligible for the requested build" How do i fix this?
I am having the same issue. I just had the battery replaced at a third party store. The battery powers the ipod up but it needs to be restored. It is saying it isn't eligible for rebuild. I am running MAC OS 10.4.11 itunes v. 9.0 and I just want it to be restored. I need help. Oh and its an 8 gb ipod touch.
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I changed my password for iCloud on my Mac, but my iPhone and iPad keep reverting back to the old password which no longer works. I cannot iMessage or purchase anything from iTunes.
Hello, on the Date...
Might be time to replace the PRAM Battery, 4 years is close to their lifespan, far less if ever without AC power, & can cause strange startup problems...
See which one your G5 has...
http://eshop.macsales.com/item/Newer%20Technology/CR2032/
http://eshop.macsales.com/item/Newer%20Technology/BAA36VPRAM/
Have you blown the dust out lately, especially the Graphic Card & PSU?
Get Temperature Monitor to see if it's heat related...
http://www.macupdate.com/info.php/id/12381/temperature-monitor
iStat Menus...
http://bjango.com/mac/istatmenus/
And/or iStat Pro...
http://www.islayer.com/apps/istatpro/
If you have any temps in the 70°C/160°F range, that's likely it.
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