HT5654 i was trying to update my iphone 4 and i got a picture with the apple icon
i was trying to download the latest update and got a picture of the iphone plug and the apple icon. Why?
Hello jimcon504
It is hard to say why it did that, but you can fix it by restoring it within iTunes. The article below will assist further.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for using Apple Support Communities.
Regards,
-Norm G.
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Connect in recovery mode and restore, as described in this article:
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See here - http://support.apple.com/kb/TS3694#error1603
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Ntmate68 wrote:
it's stuck on a screen that has a iTune and plug picture
See Here > http://support.apple.com/kb/HT1808
Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
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http://support.apple.com/kb/ht1766 -
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Is your iphone hacked/jailbroken?
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Connect in recovery mode and restore, as described in this article:
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What can I do now, help please.Ntmate68 wrote:
it's stuck on a screen that has a iTune and plug picture
See Here > http://support.apple.com/kb/HT1808
Once you have Recovered your Device...
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Did you try to connect in recovery mode to your computer, explained in this article?
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See: http://support.apple.com/kb/HT1808
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Frozen or unresponsive iPad
Resolve these most common issues:
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http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
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http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
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http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
Does anyone know how to restore it?
Try a hard reset. Press the power button on top of the phone and the home button simultaneously. Hold them both for about a minute and hopefully the screen will cut off and then the apple will reappear and proceed to the setup screen.
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I was trying to update my Iphone 4s and tried to restore itself. Now it will only say plug into itunes to restore.
Hello Thebenjah13,
The Update was not completed and due to incomplete update your Device is now in Recovery Mode and the only option left with you is to Restore your iPhone using iTunes on your Computer which will take your iPhone to Factory settings. -
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If the screen shows a plug going to itunes, then you have no choice, It's in recovery mode. You'll be given the chance to restore from a backup either from itunes or icloud.
I assume when you got the message to update (was this for the ios or update some apps?), that was before the device when dead. At any rate, doing a restore does not change the ios. -
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I tried powering down and re-starting the iPhone (as suggested at http://support.apple.com/kb/TS1275). This seems to have cleared the "...not connected to the Internet" problem, and iOS 6.1 is now in the process of downloading.
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please help.
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no software update available in the general settings...Before beginning the download, try temporarily disabling your antivirus, anti-adware, anti-spyware, and any other anti-whatever that is required with the secure OS your computer is running.
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