HT5654 ITunes can not back up or
ITune can not back up or restore my IPad as it is now in the restore mode due to an error 3014 can you help i am baffled?
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i guess when real problems happen this is not the site or your a wikileak
Similar Messages
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I get this message when syncing my Ipod touch "itunes can not back up the ipod because a session could not be started" any ideas?
Have you looked at the previous posts on the right side of this page under the heading "More Like This" with your same problem?
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Trying to back up my phone before I upgrade the software to the IO7..... When I try to manually back up now to ITunes, I get the message "ITunes can not back up IPhone because an error has occured". I have rebooted the phone and computer. Any advise?
Close iTunes & navigate to:
~/Library/Application Support/MobileSync/Backup/
and delete everything in that Backup folder, but not the folder itself. -
Itunes can not back up iphone.
I have a iphone 3GS with 4.2.1 IOS, my itunes 10.l keeps responding with an error message durning sync. "itunes cannot backup iphone error occurred. " What can I do to resolve this? Thank you.
Allan Sampson wrote:
The only other suggestion is restoring your iPhone with iTunes as a new iPhone or not from your iPhone's backup.
You are 100% correct.
Iv'e battled with this for 7 hours today.
You have no idea how long recovery restart is going to take, and then never does.
In final attempt, restore as a new phone after updating to 4.2.1 not using any previous backup.
If backup was tried, it only locked up any attempt of iPhone to recover on restart.
If progress bar stops within 1/4" during restart, that's the only clue that it will not recover
using backup during restore.
After phone recovers as new, one should check to make sure all previous
backups are removed from list.
Strange that Apple gives no real time process when going from 3.1.3 to 4.2.1.
It could have smoothly been done in less than an hour. -
My ipod won't sync to my itunes. Keeps coming up with the error message 'itunes can not back up the ipod because a session could not be started with the ipod? it has been coming up with this message for the lst 2 weeks now. Will let me charge it but won't let me sync anything. Really not sure what to do or where to start or anything!
Follow these instructions to completely remove Apple software
http://support.apple.com/kb/HT1923
Then use free Ccleaner to repeatly repair your registry until it's fixed.
http://www.piriform.com/ccleaner/download/standard
download iTunes again from Apple.
http://www.apple.com/itunes/
If you have 64bit Vista or Windows 7, look for the seperate download of iTunes for that further down the page.
Once installed, use the Apple Software Update under your Start Menu to fully update all Apple components.
Your content will remain on the drive in the Music > iTunes Folder, nothing is deleted.
You should be making backups of your content regularly, either through iTunes or via copying the iTunesFolder in your Music folder to a external drive.
Windows is notorious for having "other" issues that make it unstable, we as volunteers helping others can't always resolve those issues. -
I am trying to use Itunes to move my data from my iphone 4s that was backed up on my Macbook Pro. I keep getting an error code backing up from ITunes to new Iphone 5s:iTunes could not back up the iPhone “Karen’s iPhone” because it is locked with a passcode. You must enter your passcode on the iPhone before it can be backed up. On the Iphone it keeps telling me to add another network. I have put our home network on the Iphone. When I put the passcode in the phone does not give me enough time to put my Apple ID password in and it shuts off. Help!
<Email Edited by Host>FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY. -
I have a Mac OS X Version 10.5.8. Just updated my iphone 5 & can not back anything up from itunes because my software on my mac is not up to date. What software should I now have to be up to date? Im so confused by all that is offered! PLEASE HELP ME.
Hi
You need to upgrade to the next OS 10.6 Snow Leopard by purchasing the DVD online.
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
and once installed, use Software Update
- to update to 10.6.8
- and update your iTunes. -
it gives me an error message Itunes could not back the Iphone5 beacuse an error occurred. What can I do
http://support.apple.com/kb/TS3221
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I would like to upgrade my iPad to iOS 6. It is currently iOS 4.3.5. Can I do that? The article from apple says iTunes will not back up games, apps, etc. Does that mean I will lose them? Some of them I paid for and don't want to lose.
Yes you can upgrade from 4.3.3 to 6.0.
Your media - apps, games, music, photos, and so are not included in the backup. Your app data, settings, and many other things are included in the backup. After you update the iPad, you should sync with iTunes in order to put all of that content back into the iPad. This is what I recommend doing - I do it myself every time I update my iPads, or iPod Touch.
What you should do anytime that you update the device is to transfer purchases from the iPad into iTunes - File>Transfer Purchases - and you should backup the iPad as well. When you update the update the device, if something goes wrong, you can restore from the backup.
If you have any other important files, you may want to transfer them to your computer as well, prior to the update.
Transfer purchases.
http://support.apple.com/kb/HT1848
How to backup and restore from a backup
http://support.apple.com/kb/HT1766 -
I have not been able to successfully back up my iPad to my MAC computer since 07/21/2013. I keep getting the error message "iTunes could not back up iPad "" because an error have occurred." Any suggestions on what I can do to resolve this error?
Hi there BuffaloSailor!
I have an article here with some troubleshooting suggestions for this issue:
iOS: Troubleshooting backup issues in iTunes
http://support.apple.com/kb/ts2529
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
I can not cancel the authorization authorized to itunes devices
The program asks me to contact support
What to do graduate as I can not back up any of my own computer
Please attention thanks
MAHMOUD
<Personal Information Removed by Host>If you haven't already done so then you will need to do as the message tells you and contact iTunes Support (these are user-to-user forums) :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page -
Restore back up of my iPhone-password not recognised. After restore, itunes can not restore because it says the password is incorrect. But I can sign into my apple account with the password. My iPhone is now set to factory settings as a new phone, what can i do to access the back up from my phone before I reset it.
That does happen. It depends on how hard the server is being hit, as well as the connection speed of your system. If you are on a windows system, you will want to disable any antivirus or firewall software during the download.
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iTunes can't back up my 3Gs. Says "iTunes could not backup the iPhone "iPhone" because the backup was corrupt or not compatible with the iPhone." What do I do?
Hi, kgarrison3.
Thank you for visiting Apple Support Communities.
I understand that you are experiencing and issue backing up your device. Here are the best steps to go through when running into issues such as this.
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/ts2529
Cheers,
Jason H. -
iTunes told me to delete my backup folder when I was having problems syncing my phone to my computer. After that it wouldn't work at all. After trying and trying I deleted iTunes when it said "iTunes could not back up iPhone because the backup could not be saved on the computer"and now it wont let me install it again and keeps saying "itunes cannot be installed because the file cannot be found in the cabinet ". What the **** itunes? Nothing is working!!
I wanted to update my iTunes so I could sync my phone to my computer and update my phones software so I can use the latest apps that need a 4.2 or higher.
This is not fun for me so if anyone knows what I can do to fix this please help. Is it possible to download the "cabinent file" with the lastest iTunes?
Thank you.
-Kait
My phone is the iPhone4 and my computer is a Windows VistaI doubt that corrupt files are the problem. It is more likely a space or permissions issue. Is the hard-drive on which iTunes is stored close to capacity? Do you (or the particular user profile you have logged on with) have the requisite permissions to save to that drive?
Otherwise, do you get an error code? This might point us in the right direction. -
I've just got back of holiday and while there my phone decided to turn itself off, it would not come back on unless I plugged it into the wall charger, it said that I had to connect it to iTunes, but being on holiday I couldn't.
So when I got home yesterday I plugged it into my laptop and the Apple logo came on, and then went off again, then back on and off again, it was doing this untill I unplugged it. So I put it into recovery mode and it said Connect to iTunes, so I did. It then said that the phone needed to be restored, iTunes started this process, 'extracting software' it said, and then once that was done it said 'preparing iPhone for restore' but then my phone disconnects itself from the laptop and then connects again then disconnects again. Then iTunes comes up with a message saying 'iTunes can not restore this iPhone 'iPhone', a unkown error occured (21)'
I have tried over and over again to try and do this but it keeps coming up with the same.
Does anyone know what's wrong with my iPhone and how I can fix it?
ThanksAnd what did the error message say?
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