HT5654 Just tried 3 times to update iTunes on my PC running Vista. There was an error. It stopped the installation. Now iTunes will not start at all. The error message tells me to reinstall which I tried but did not work. What should I do?
Just tried 3 times to update iTunes on my PC running Vista. There was an error. It stopped the installation. Now iTunes will not start at all. The error message tells me to reinstall which I tried but did not work. What should I do?
Hello, Jdragone.
Thanks for the question. Start with completely uninstalling iTunes and all of it's components in the order specified in the article below. Once this is done, download and install iTunes.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
If you receive any errors when uninstalling any components of iTunes, try the steps in the article below for each component that gives you an error.
"The feature you are trying to use is on a network resource that is unavailable" alert appears when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Cheers,
Jason H.
Similar Messages
-
I have tried to update from Leopard to Snow Leopard using disk. New OS wouldn't load and now laptop won't start at all. Simply get the Apple logo and the clock below and then after about 10 mins the laptop switched itself off. The Snow Leopard disk is a brand new family edition. Error message when attempting to install was that "this software cannot be installed on this disk".
Thanks Fred, but I've tried '''ALL''' that already.
I '''THINK''' I might have found the problem - the Profiles folder has been locked by inherited properties from the levels above. I have had to go all the way up to my User folder and reset ALL the properties from there down to be unlocked so that I could remove the prefs.js file so that it could be recreated on the next launch of FF. Exactly why my User folder is locked in such a way as to stop me/FF making changes when I have been able to alter preferences at will in the past, I don't know ...
So far, so good. I have since done a complete shutdown and when I restarted this morning, FF seems to be behaving itself ...
flashfletch -
my ipod touch is on but is not bright enough i try to turn it off but it wont work what should i do?
Did you make sure that the brightness is turned up to max in Settings/Brightness?
Is anything covering the brightness sensor?
Brightness
Screen brightness affects battery life. Dim the screen to extend the time before you need to recharge iPod touch, or use Auto-Brightness.
Adjust the screen brightness: Go to Settings > Brightness and drag the slider.
Set whether iPod touch adjusts screen brightness automatically
Go to Settings > Brightness and turn Auto-Brightness on or off. If Auto-Brightness is on, iPod touch adjusts the screen brightness for current light conditions using the built-in ambient light sensor.
page 103, ipod touch user guide 5
See if you can fix it by resetting the device.
To reset, hold the sleep and home button until the Apple logo comes back again.
If this does not work, set it up as new device:
How to back up your data and set up as a new device
Message was edited by: Ingo2711 -
My computer does not start up all the way
When i start my computer up, it goes through all the steps, but my hard drive never loads and just the wallpaper and the spotlight show up. I have to force quit and start the computer in safe mode and then restart the computer to get it to start all the way. Is there any thing that can be done so that my computer starts right all the time the first time?
annie1977-
Greetings and welcome.
Try booting from the system install CD/DVD by putting the disk in the drive and starting up while holding down the c key.
After boot-up find the Disk Utility, either on the desktop or under the Apple menu. Select your startup drive and the repair permissions on that drive. See if that helps.
Luck-
-DaddyPaycheck -
HT1689 Please tell me how to get purchases made but did not receive back?
Tried contacting apple and iTunes no one seems to want to help and all my passwords links are updated and all is running well except purchases have been made and iTunes charged me but I did not receive items and now it says contact iTunes I do and they keep sending me the same links over and over again!,,, it should not be this difficult!!!!!!!!! HELP
To Contact iTunes Support...
Use this Link > Apple Support iTunes Store Contact -
After stalled software update, my iBook will not start up all the way.
Here's my problem:
I was almost done with software update when the process seemed to stall for no apparent reason. The software update status screen said my iBook was 67% done with hard drive optimization, and stayed in this state for 15-20 minutes. The computer itself was not frozen, however, so I forced quit and tried to restart the machine.
On the restart, however, I couldn't get out of the gray screen with a status circle made up of small rectangles. I tried to force restart, but the situation did not improve.
Can anyone help me?
Thanks.
-AaronWelcome to Apple Discussions Aaron
Force quit in the middle of an installation spells "trouble". Try starting the computer in Safe Mode. If successful, restart the computer and see if it fully boots. If not, you more than likely have directory damage that needs to be repaired. Disk Utility may be up to the task.
Post back -
Yosemite will not start - stalls all the time. Cannot use MacBook
Installed Yosemite when it was released.
Has worked fine until today.
When waking up from sleep, went into spinning beach ball mode. Tried restarting but stayed the same.
TRied reinstalling Yosemite but this made no difference.
have Yosemite Beta on separate partition. Booted to this, started ok but went unresponsive after a few minutes
help!hello,
all the temperature apps(smcfans, istat, temperature gauge) sense the temperature only when i'm charging my mac or when the mac start to become hot. at the rest of the time it just stuck on tne lest temp he sense.
i use now macbook pro retina 13 heswell and in my old macbook air 13 sandy bridge the temp apps sense the temp all the time like it should be.
is it normal? is it part of the "haswell saving energy”? -
im locked out of itunes because i need to put my passcode in but my display screen is broken. i dont know how to fix it because im tying to back up my old iphone but i cant without putting in my passcode.
If you have synced the device on a computer in the past, you can back it up without the passcode. If you have not synced/backed up the device before, then you are out of luck. No way to back it up or sync it without the passcode.
-
I just got a new Itouch and I want to sync it with the music on the library I already have but the music wont transfer to my new ipod. What should i do?
What ahppens when yu try to sync? Error messages?
You do have the songs checked that you want to syn, right? -
Some of my apps were updating when there was an interruption in the Internet connection. Now they won't complete the update process. Any ideas?
See:
Downloading apps stuck on waiting...: Apple Support Communities -
HT1222 my iphone 4s screen black but phone is working what should i do now
i have problem with my iphone 4s it's screen black but phone still working as usaual i try power butten and home butten but still have problem
Hi krishna706,
Thanks for visiting Apple Support Communities.
If your iPhone is working but the screen is dark, try these steps next:
While connected to the iPhone charger, try to reset the iPhone.
Try to restore your phone and set it up as new.
You can find the article with these steps here:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Best,
Jeremy -
Mail not responding under one user. Need to Force Quit to get out of it. My mail works when I log on as a user. Downloaded the latest Mountain Lion updates and reinstalled Mountain Lion as per Apple Phone Support instructions
TIAThanks for reponding. Here is the Console display. I hope this can help.
2013-09-08 8:11:49.646 AM Mail[449]: Using V2 Layout
2013-09-08 8:11:50.104 AM Mail[449]: Cannot lock focus on image <NSImage 0x7ffefba4c1a0 Size={0, 0} Reps=(
)>, because it is size zero.
2013-09-08 8:11:50.107 AM Mail[449]: (
0 CoreFoundation 0x00007fff970d5b06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff96aab3f0 objc_exception_throw + 43
2 CoreFoundation 0x00007fff970d58dc +[NSException raise:format:] + 204
3 AppKit 0x00007fff8e3ec21c -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 334
4 AppKit 0x00007fff8e3ec0b8 __51-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke_0 + 82
5 AppKit 0x00007fff8e33b406 -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 170
6 AppKit 0x00007fff8e3ec056 -[NSImage lockFocusWithRect:context:hints:flipped:] + 210
7 AppKit 0x00007fff8e3ebf76 -[NSImage lockFocusFlipped:] + 125
8 AppKit 0x00007fff8e1cf2b0 -[NSGradientColor _updatePatternImage] + 121
9 AppKit 0x00007fff8e1ceeff -[NSGradientColor _updatePattern] + 487
10 AppKit 0x00007fff8e1cec8f -[NSGradientColor set] + 26
11 AppKit 0x00007fff8e44460c -[NSTableView drawBackgroundInClipRect:] + 657
12 AppKit 0x00007fff8e443d0f -[NSTableView drawRect:] + 1086
13 AppKit 0x00007fff8e328064 -[NSView _drawRect:clip:] + 4217
14 AppKit 0x00007fff8e3266c1 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1656
15 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
16 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
17 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
18 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
19 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
20 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
21 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
22 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
23 AppKit 0x00007fff8e3246f2 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 817
24 AppKit 0x00007fff8e324143 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 314
25 AppKit 0x00007fff8e31fd6d -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4675
26 AppKit 0x00007fff8e2e9c93 -[NSView displayIfNeeded] + 1830
27 Mail 0x0000000105859377 Mail + 189303
28 AppKit 0x00007fff8e2e91cc _handleWindowNeedsDisplayOrLayoutOrUpdateConstraints + 738
29 AppKit 0x00007fff8e8b4901 __83-[NSWindow _postWindowNeedsDisplayOrLayoutOrUpdateConstraintsUnlessPostingDisabled]_block_ invoke_01208 + 46
30 CoreFoundation 0x00007fff9709c417 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
31 CoreFoundation 0x00007fff9709c381 __CFRunLoopDoObservers + 369
32 CoreFoundation 0x00007fff970777b8 __CFRunLoopRun + 728
33 CoreFoundation 0x00007fff970770e2 CFRunLoopRunSpecific + 290
34 HIToolbox 0x00007fff96d70eb4 RunCurrentEventLoopInMode + 209
35 HIToolbox 0x00007fff96d70b94 ReceiveNextEventCommon + 166
36 HIToolbox 0x00007fff96d70ae3 BlockUntilNextEventMatchingListInMode + 62
37 AppKit 0x00007fff8e2e6533 _DPSNextEvent + 685
38 AppKit 0x00007fff8e2e5df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
39 AppKit 0x00007fff8e2dd1a3 -[NSApplication run] + 517
40 AppKit 0x00007fff8e281bd6 NSApplicationMain + 869
41 libdyld.dylib 0x00007fff8d5427e1 start + 0
2013-09-08 8:11:50.140 AM Mail[449]: Cannot lock focus on image <NSImage 0x7ffefb814390 Size={0, 0} Reps=(
)>, because it is size zero.
2013-09-08 8:11:50.143 AM Mail[449]: (
0 CoreFoundation 0x00007fff970d5b06 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff96aab3f0 objc_exception_throw + 43
2 CoreFoundation 0x00007fff970d58dc +[NSException raise:format:] + 204
3 AppKit 0x00007fff8e3ec21c -[NSImage _lockFocusOnRepresentation:rect:context:hints:flipped:] + 334
4 AppKit 0x00007fff8e3ec0b8 __51-[NSImage lockFocusWithRect:context:hints:flipped:]_block_invoke_0 + 82
5 AppKit 0x00007fff8e33b406 -[NSImage _usingBestRepresentationForRect:context:hints:body:] + 170
6 AppKit 0x00007fff8e3ec056 -[NSImage lockFocusWithRect:context:hints:flipped:] + 210
7 AppKit 0x00007fff8e3ebf76 -[NSImage lockFocusFlipped:] + 125
8 AppKit 0x00007fff8e1cf2b0 -[NSGradientColor _updatePatternImage] + 121
9 AppKit 0x00007fff8e1ceeff -[NSGradientColor _updatePattern] + 487
10 AppKit 0x00007fff8e1cec8f -[NSGradientColor set] + 26
11 AppKit 0x00007fff8e44460c -[NSTableView drawBackgroundInClipRect:] + 657
12 AppKit 0x00007fff8e443d0f -[NSTableView drawRect:] + 1086
13 AppKit 0x00007fff8e328064 -[NSView _drawRect:clip:] + 4217
14 AppKit 0x00007fff8e3266c1 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 1656
15 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
16 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
17 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
18 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
19 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
20 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
21 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
22 AppKit 0x00007fff8e326ad9 -[NSView _recursiveDisplayAllDirtyWithLockFocus:visRect:] + 2704
23 AppKit 0x00007fff8e3246f2 -[NSView _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 817
24 AppKit 0x00007fff8e324143 -[NSThemeFrame _recursiveDisplayRectIfNeededIgnoringOpacity:isVisibleRect:rectIsVisibleRectFor View:topView:] + 314
25 AppKit 0x00007fff8e31fd6d -[NSView _displayRectIgnoringOpacity:isVisibleRect:rectIsVisibleRectForView:] + 4675
26 AppKit 0x00007fff8e2e9c93 -[NSView displayIfNeeded] + 1830
27 Mail 0x0000000105859377 Mail + 189303
28 Foundation 0x00007fff92d248a1 __NSFirePerformWithOrder + 359
29 CoreFoundation 0x00007fff9709c417 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23
30 CoreFoundation 0x00007fff9709c381 __CFRunLoopDoObservers + 369
31 CoreFoundation 0x00007fff970777b8 __CFRunLoopRun + 728
32 CoreFoundation 0x00007fff970770e2 CFRunLoopRunSpecific + 290
33 HIToolbox 0x00007fff96d70eb4 RunCurrentEventLoopInMode + 209
34 HIToolbox 0x00007fff96d70b94 ReceiveNextEventCommon + 166
35 HIToolbox 0x00007fff96d70ae3 BlockUntilNextEventMatchingListInMode + 62
36 AppKit 0x00007fff8e2e6533 _DPSNextEvent + 685
37 AppKit 0x00007fff8e2e5df2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
38 AppKit 0x00007fff8e2dd1a3 -[NSApplication run] + 517
39 AppKit 0x00007fff8e281bd6 NSApplicationMain + 869
40 libdyld.dylib 0x00007fff8d5427e1 start + 0 -
It's really bugging me it happened for a couple of days now.
HELP# Go to the following page and scroll down to the language you're interested in.
#* http://www.mozilla.org/firefox/all/
# Next to that language, right-click the arrow icon for Windows, choose Save Target As and save the file somewhere handy, like the desktop.
# Run the installer you downloaded. -
Firefox does not start at all, cpu usage is 100%
I have tried installing different versions of Firefox, but all of them have the same issue - the browser does not start at all, no error messages, cpu usage is 100% in task manager, so have to shut it down there.
Hello Zubeyir.
Hopefully this support article is what you need:
https://support.mozilla.com/en-US/kb/Firefox+will+not+start
If you need help installing Firefox, see this:
http://support.mozilla.com/en-US/kb/Installing+Firefox -
I tried the Aperature trial and liked it, but did not purchase it when the trial ended. A few weeks later, i purchased snow lepord and purchased aperture via the app store. I have had not been able to use it since. Each time i open it , afer a few seconds i get the spinning wheel of death and Aperture is frozen. I have to force quit Aperture to shot down mycomputer. I have re-installed Aperture 3 times with th e same result. I have iphoto on my computer as well is this causing the problem? I want my money back!!! Can anyone help?
You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user.
Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip.
Maybe you are looking for
-
iTunes sees the Apple TV as a device. I have it set to manual sync. I have it set to sync my entire library (I have only 10 CDs in my library). It says it is syncing. The wheel goes round and round. The song it is syncing is listed. The number
-
My itunes store has changes countries?
Hi there, I've always been on Australian itunes, but after a trip to the UK over Christmas ny store seems to have automatically changed to UK. Whenever I try to update already purchased apps (appearing in my app store as needing updating) it says 'Ac
-
Newbie here, sorry but gotta start somewhere
I created a video file that's 5 mins @ 173 mbs which resides on my HD. Right. Okay, instead of sending it through e-mail as an attachment (it's way too big anyway) I want to post it, I believe this is called FTP - not sure. After posting, I want to c
-
Use Of Filter and Drill Down By Option in Context Menu
Hi, We are on BI 7.0 patch 14.0 I have the Filter and Drill Down by option checked in the context menu Web item in WAD . However when I preview on the Web what happens is that the characteristic that I am using the filter and drill down on shows
-
At installation time Add-in J2EE Instance for WAS 630/640 on AIX 5.2, oracle We have next problem: After installation step "SAP J2EE Engine Server Core" on step "Start SAP J2EE Engine" installation breaking by next errors: 1) FSL-04001 Unable to for