HT5654 my ipod touch 5th generation is in recovery mode, before when i would plug it in to charge the apple logo would appear nd then go away nd just repeat doing that, then wen i connected it to my laptop it said i need to restore it but it doesnt restor

my ipod is in recovery mode and i says it can not be restored beacuse of error (21) DX Help me!!

I suggest try getting it back to your stock iOS and forget about jailbreaking.
http://support.apple.com/kb/TS1538
Try a manual install (using DFU Mode), as outlined in the link below.
Basic troubleshooting steps  
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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Similar Messages

  • My iPod Touch 5th generation is in recovery mode, and my iPod won't connect to iTunes so I can restore it, any ideas on how to fix it?

    Alright, here are the details: my iPod Touch 5th gen. is stuck in recovery mode, and it won't connect to iTunes so I can restore it. Now, I know I have the latest version of iTunes, I have deleted it & reinstalled it, and even restarted my computer, but it still won't come up in iTunes...What should I do??

    Try:
    - iOS: Not responding or does not turn on
    When it says place the iPod in recovery mode use one of these program
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                         
    RecBoot tip
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                 
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar              

  • I have a ipod touch 5th generation, I recorded a few videos, when I connect it on the computer, some of the videos were upside down.

    I have a ipod touch 5th generation, I recorded a few videos, when I connect it on the computer, some of the videos were upside down.

    See my response to your other post

  • IPod touch 5th generation stuck on headphone mode.

    Last night I dropped my iPod touch 5th generation in a hot tub. I quickly got out and dried it off. I thought it was fine but, this morning I noticed that even when the headphones weren't plugged in it was on headphone mode. It wouldn't play music of sound. What do I do?

    Hey Rissa4700, You dried off the outside, but your problem is the water on the inside of your iPod, causing shorts. If not to late, but you have been trying to use while it is still wet, attempt to dry your iPod out. Leave it off, do not use or attempt to charge. Place it in a bag of uncooked rice for 7 days, change the rice every couple of days. After drying, attempt to turn on, you may need to charge for 30 minutes. If your iPod does not turn on, attempt to Reset, by pressing and holding the power and home buttons together until the Apple logo appears, (about 10 seconds) then release both buttons. May need to repeat this step. If that does not work try connecting with your computer and Restore from Backup, if no joy, Restore to New. Last resort, try DFU recovery mode if all else fails. If your iPod still will not work, contact Apple about an out of warranty replacement, this will cost you money, but it's cheaper than new.
    If you get the iPod to turn on, try the speaker and headphones, do you get sound? If all works as it should, the first thing you want to do is make a full set of backups of all the stuff on this iPod to your computer. The funny thing about water damage is it may work just fine, and it may quit without warning, you never know. If the sound only works when headphones are plugged in, the switch inside the headphone port may be stuck open. Try quickly plugging / unplugging the headphone jack about 12 times to free the switch. May have to repeat this step. And just be clear after you do all this your iPod may never work again. Good luck. Cheers.

  • My iPod touch 5th generation doesn't come up in devices on my computer and i have forgotten the password... what should i do~?

    i am locked pout of my ipod touch 5th generation and it wont come up on devices... please help if you can! thank you!

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    If necessary also see:
    iOS: Device not recognized in iTunes for Windows
    or
    iOS: Device not recognized in iTunes for Mac OS X

  • After I slide to power off my 3GS iphone I can't on it back again. The apple logo come on and th3en off. If I connect to the power the apple logo comes on and then it open up with 70% power. I have used itune to restore my iphone recently. How can I make

    After I slide to power off my iphone 3GS it would not turn on again.Only the apple logo comes on and then it is off. If I connect to the power the apple logo comes
    and then it comes on . I have just used itunes to restore my iphone. How can I make my iphone work again?

    Keep using it untill it powers off, then charge it to full to re-calibrate the battery.
    If problem persist, maybe your battery needs to be replaced.

  • My Ipod touch 5th generation stuck in headphone mode

    My ipod touch 5th gen is stuck in headphone mode and it is showing "headphones" on the volume bar though i have disconnected it.The sounds of songs and apps are,nt working in the external speaker whereas only ringtones are working.
    PLEASE HELP REGARDING THIS. THANK YOU.

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
    Try the following to rule out a software problem
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iPod.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
    Apple Retail Store - Genius Bar

  • I updated my Ipod touch 5th Generation to IOS 8 and now I cant sync with Itunes, yes I have the latest Itunes program. Can anyone help?

    So I recently updated to IOS 8, which I love, the only problem is when I did sync my Ipod with Itunes, it deleted all the songs from non apple sources I.E. Amazon MP3. I cant solve the issue... Can anyone help me?
    I have Itunes version 11.4, the latest one...

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.      
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                       

  • IPod Nano 5th Generation Stuck in Recovery Mode even after Restore.

    Hello,
    I have an iPod Nano 5th generation (model number A1320) that I would like to completly restore to working condition.
    Currently it is stuck in "recovery mode".
    I have followed the steps given by Apple here on a Microsoft Windows system with the latest Apple iTunes software but after step 9 I am back to "recovery" mode where I am given the option of performing the restore process all over again.
    How can I restore this iPod Nano?
    Thank you.

    Hello tmason101,
    Thanks for the question. After reviewing your post, it sounds like you can't restore the iPhone. I would recommend that you read this article, it may be able to help the issue.
    If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • IPod Touch 1st generation stuck in recovery mode

    I have an iPod Touch 1st generation 16 GB that is stuck in recovery mode. I tried to update it and now it's bricked. Any suggestions?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              
    What exactly happens when you restore? Error message?

  • IPod Touch 3rd Generation stuck in recovery mode

    My daughter got an iPod Touch 3rd Generation for Christmas which was on version 3.1.1. iTunes told us an update to 3.1.2 was available and would we like to update it, we selected yes. The update downloaded and then the iPod wouldn't restore and is stuck in recovery mode with the iTunes symbol and the USB on the screen and giving us an error message 1604. We have tried different ways to get it to restore but it wants to update it to 3.1.2 which apparently has a problem with it. How can we get it to restore back to 3.1.1?

    I had the same problem yesterday. I tried restoring countless times, reinstalling iTunes... teh whole nine yards. I eventually called Apple, they didn't know what was wrong with it either.
    Unfortunately, its the Touch, not iTunes... you are going to have to return it to where you bought it, and exchange it for a new one. Call Apple, and they will give you a number to give to the store. Alternately, you can go to an Apple store, if you bought it at a retailer (Best Buy, Walmart, ect.) and see what they can do.
    Best of luck! ~*~

  • IPod Touch 2nd Generation stuck in recovery mode?

    So I cleaned my iPod screen recently with just little water and a tissue. The screen then kept turning on and off, as if somebody was hitting the lock button repeatedly. I didn't take it seriously and I pushed the lock button myself to try and stop the spastic screen. I left it sitting on my desk for a while, when I come back, it was completely off and would not turn back on.
    After time it got better and was able to show me the Apple logo for a couple seconds, then turn off by itself again. Then it was able to display the "Connect to iTunes" picture, so I did and iTunes recognizes it just fine, but the name is reset to "iPod". When I do the restore, it completes it fully and restarts. After it restarts it still shows me the recovery message on iTunes informing me I still can't use it until it is restored. This loop just continues. It's been about 24 hours so far.
    Could it really be some sort of water damage? I've cleaned it off before and this never happened. Maybe I should put it in rice?
    Help would be tremendously appreciated.

    Try here.
    iOS: Device not recognized in iTunes for Windows
    I would first try removing and reinstalling all the Apple software using:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

  • IPod Touch 5th Gen stuck in recovery mode loop and unable to restore

    Hello,
    I attempted to download and update my iPod to IOS 8 wirelessly on the release date Sept. 17.  After a few hours of downloading, I plugged my iPod into its charger to allow for the installation to complete.  I went out for a few hours that evening and returned to find my iPod touch with the recovery mode image (cord hooking up to iTunes).  At first i tried to kick it out of recovery mode by using some 3rd party applications.  Every time that happened, it would reset my iPod only to return to the previous image (cord hooking up to iTunes).  After this, I gave up trying to just kick it out of recovery mode and just restore it using iTunes.  For the last 3 days, I have continuously  attempted to restore my iPod but i am never able to successfully download the software.  I have received multiple errors regarding "failure to connect to update serves" or "session has timed out".  Most of the time,I ca't even get to the Terms and Agreements popup.  The window simply says "attempting to connect to update server."  In the extremely rare case that I get passed the terms and agreements pop up and begin the download,  the approximate wait time always exceeds 80 hours, and then an error is detected shortly after stating the  "failure to connect to update serves" and "session has timed out" errors.
    I would simply like to be able to restore my device and make it usable so it is not a metal and glass "brick".  Any help in this matter is much appreciated. Thanks.

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • IPod touch 4th Generation stuck in recovery mode after attempted update

    I just want to save the stuff on there before I restore it. I know I'll need to restore at some point but is there any way I can back it up first?

    There is no way to backup when the iPod is in recovery mode
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Hi, My Ipod Touch 5th Gen stuck on recovery mode, i tried to download the update using itunes many times, after downloading the update it doesn't work PLEASE HELP!

    Please Help guyz.

    how will i restore my ipod??? the update wont work, i tried it many time after downloading nothings happen, is it because my ipod was jailbroken?? should i go to mac center?? coz my ipod have warranty!!

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