HT5654 ok, ...ok... you win. I've gone around and around these "Restore" pages for over two hours now. Generation 1 ipod touch. need to restore and update.... HOW ?

Please. without all the merry go round.

Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever.

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App Store has not up date for over 24 hours now, it was updating as usual early AM Nov. 6th, I have changed nothing, App Store will not let update or purchase happen now. Anyone know why? Thank you.

App Store has not updated for over 24 hours now, it was updating as usual early AM Nov. 6th, I have changed nothing, App Store will not let update or purchase happen now. Anyone know why? Thank you.

Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ install.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.

I supscribed to a sports app that was meant to have someone chatting during games which it did for round two months but theres been no contact for over two months now and they till asking you to pay your subscribtion how do i contact the app providers ?

I've had no contact from the person who's meant to be commenting during nrl games and all attepts to contact them have not worked !! so how do i contact the app providers to see whats happening ?

ok thanks !! and thanks for your help its just very frustrating as when it wa running like they promised it was great and annoying if they have cancelled it then theres been no contact and we still being asked to pay the subscription again thanks

I updated my ipod touch to ios.5 and my music is gone but on my computer how do i get it back on??

i updated my ipod touch to ios.5 and my music is gone but on my computer . how do i get it back on?

there nothing about syncing music? show the memu bar. The menu bar includes Help.
Again:
To sync to your iPod go to iTunes>Help>iTunes Help>Sync your iPod....>Sync You Device and follow the instructions.

I have and ipod touch 4th gen and it will show up on my computer but not on my itunes i need help please and thank you

I have an ipod touch 4th gen and when I plug it into my computer it shows up but it wont on iTunes and I was trying to put more music on it today and it wasn't showing up can u help please and thank you.

Hey Babetta94,
Thanks for using Apple Support Communities.
After reviewing your post, the iPod is not recognized in iTunes. A frustrating situation to be sure. You haven't mentioned what OS the computer you are using uses. You can choose what article to use either OS X or Windows from this quoted section.
iPod not appearing in iTunes
http://support.apple.com/kb/TS3716
If you have an iPod touch:
For Windows: See iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
For Mac OS X: See iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
Have a nice day,
Mario

I got an itunes giftcard for my birthday and when i tried to add it on my balance on my ipod touch it says the code you entered is not recognized as a valid code. but i just got this card brand new for my birthday.

i got an itunes giftcard for my birthday and when i tried to add it on my balance on my ipod touch it says the code you entered is not recognized as a valid code. but i just got this card brand new for my birthday.

Make sure you're using the correct code. For most iTunes cards, the code is under the scratchoff area on the back of the card. For more information, see this support article:
http://support.apple.com/kb/TS1292
If you can't get to work after perusing that page, contact the iTunes Store Support; instructions are at the bottom of that article.
Regards.

I am trying to set up iTunes match on my apple tv, but it just keeps showing that it is loading, it has been running for over an hour, what can be done here, it has gone with no problem on my iPhone, iPad but not the tv

i am trying to set up iTunes match on my apple tv, but it just keeps showing that it is loading, it has been running for over an hour, what can be done here, it has gone with no problem on my iPhone, iPad but not the tv

Same here and this is driving me crazy. I can buy, but can't upgrade. Grrr.

Got two apple ids on an ipod touch. How do you make one the default?

Got two apple ids on an ipod touch. One child shared account with other sibling. Has now set up own apple id and wants that one to be default id. Every time goes to apple id, shared one comes up. How do we change the settings so that new id is the default?

Without knowing what you are doing when the other ID pops up:
CHANGE ID
The ID is used in the following locations and y have to change them.
Settings>Messages>Send and Receive
Settings>FaceTime
Settings>GameCenter
Settings>iCloud
and Settings>iTunes and App store
You have to sign out of ID (for iCloud you delete the iCloud account from the iPod) and sign in with other ID.
Note:
- Apps are locked to the account that purchased them.
- To update apps you have to sign into the account that purchased the apps. If you have apps that need updating purchased from more than one account you have to update them one at a time until the remaining apps were purchased from one account.
If the iPod has iOS 7 then you have the enter the password for Apple ID presently sign in Settings>iCloud.
Also, a Restriction can be set (Settings>General>Restrictions) the prevents changing accounts

Been using an Avastor HDX-800 for storage and backup, also a SUPERDISK for smaller stuff; recently the SUPERDISK does not appear on the screen, and the light blinks while you hear it spin, also the Avastor has started to have the same problem, both USB

Been using an Avastor HDX-800 for storage and backup, also a SUPERDISK for smaller stuff; recently the SUPERDISK does not appear on the screen, and the light blinks while you hear it spin, also the Avastor has started to have the same problem, both USB conncected, both worked well before, but both now spinning, blinking, and not showing up on the screen as before,
Interestingly they both appear in the System Profiler, but just not working the same as before
I have tried other USB ports, but the same responce,

yes I did reset the PRAM, but no benefit, still the same problem
my usb devices are: keyboard, mouse, printer, SD-USB-M3, and LaCie d2 DVDRW:
the mouse and printed are plugged into the keyboard: i have tried to move, these around, and have even tried just the mouse, printer and SD-USB-M3, but still the same problem
here is a cut and paste of the current "System Profiler>Hardware>USB"   (usb device tree)
USB Bus:
Host Controller Location:          Built In USB
Host Controller Driver:          AppleUSBOHCI
PCI Device ID:          0x0026
PCI Revision ID:          0x0000
PCI Vendor ID:          0x106b
Bus Number:          0x18
Hub in Apple Pro Keyboard:
Version:          1.22
Bus Power (mA):          500
Speed:          Up to 12 Mb/sec
Manufacturer:          Mitsumi Electric
Product ID:          0x1002
Vendor ID:          0x05ac (Apple Computer, Inc.)
HL-1270N series:
Version:          1.00
Bus Power (mA):          100
Speed:          Up to 12 Mb/sec
Manufacturer:          Brother
Product ID:          0x0008
Serial Number:          L9J286292
Vendor ID:          0x04f9
Basic Optical Mouse:
Version:          0.00
Bus Power (mA):          100
Speed:          Up to 1.5 Mb/sec
Manufacturer:          Microsoft
Product ID:          0x0084
Vendor ID:          0x045e
Apple Pro Keyboard:
Version:          1.22
Bus Power (mA):          250
Speed:          Up to 12 Mb/sec
Manufacturer:          Mitsumi Electric
Product ID:          0x0204
Vendor ID:          0x05ac (Apple Computer, Inc.)
SuperDisk USB 120MB drive:
Version:          0.0e
Bus Power (mA):          500
Speed:          Up to 12 Mb/sec
Manufacturer:          Imation
Product ID:          0x0002
Vendor ID:          0x0718
Hub in Apple Pro Keyboard:
Version:          1.22
Bus Power (mA):          500
Speed:          Up to 12 Mb/sec
Manufacturer:          Mitsumi Electric
Product ID:          0x1002
Vendor ID:          0x05ac (Apple Computer, Inc.)
HL-1270N series:
Version:          1.00
Bus Power (mA):          100
Speed:          Up to 12 Mb/sec
Manufacturer:          Brother
Product ID:          0x0008
Serial Number:          L9J286292
Vendor ID:          0x04f9
Basic Optical Mouse:
Version:          0.00
Bus Power (mA):          100
Speed:          Up to 1.5 Mb/sec
Manufacturer:          Microsoft
Product ID:          0x0084
Vendor ID:          0x045e
Apple Pro Keyboard:
Version:          1.22
Bus Power (mA):          250
Speed:          Up to 12 Mb/sec
Manufacturer:          Mitsumi Electric
Product ID:          0x0204
Vendor ID:          0x05ac (Apple Computer, Inc.)
HL-1270N series:
Version:          1.00
Bus Power (mA):          100
Speed:          Up to 12 Mb/sec
Manufacturer:          Brother
Product ID:          0x0008
Serial Number:          L9J286292
Vendor ID:          0x04f9
Basic Optical Mouse:
Version:          0.00
Bus Power (mA):          100
Speed:          Up to 1.5 Mb/sec
Manufacturer:          Microsoft
Product ID:          0x0084
Vendor ID:          0x045e
Apple Pro Keyboard:
Version:          1.22
Bus Power (mA):          250
Speed:          Up to 12 Mb/sec
Manufacturer:          Mitsumi Electric
Product ID:          0x0204
Vendor ID:          0x05ac (Apple Computer, Inc.)
SuperDisk USB 120MB drive:
Version:          0.0e
Bus Power (mA):          500
Speed:          Up to 12 Mb/sec
Manufacturer:          Imation
Product ID:          0x0002
Vendor ID:          0x0718
USB Bus:
Host Controller Location:          Built In USB
Host Controller Driver:          AppleUSBOHCI
PCI Device ID:          0x0026
PCI Revision ID:          0x0000
PCI Vendor ID:          0x106b
Bus Number:          0x19
LaCie d2 DVDRW USB:
Capacity:          451.76 MB
Removable Media:          Yes
Detachable Drive:          Yes
BSD Name:          disk2
Version:          0.00
Bus Power (mA):          500
Speed:          Up to 12 Mb/sec
Manufacturer:          LaCie
OS9 Drivers:          No
Product ID:          0x1011
Serial Number:          FFFFFFFFFFFF
S.M.A.R.T. status:          Not Supported
Vendor ID:          0x059f
LaCie d2 DVDRW USB:
Capacity:          451.76 MB
Removable Media:          Yes
Detachable Drive:          Yes
BSD Name:          disk2
Version:          0.00
Bus Power (mA):          500
Speed:          Up to 12 Mb/sec
Manufacturer:          LaCie
OS9 Drivers:          No
Product ID:          0x1011
Serial Number:          FFFFFFFFFFFF
S.M.A.R.T. status:          Not Supported
Vendor ID:          0x059f

How can you find out what generation your iPod touch is?

How can you find out what generation your iPod touch is?

Hi,
Here is help for the operating system:
If you are locked to iOS 3 then you have an iPod Touch 1st Gen.
If you are locked to iOS 4 then you have an iPod Touch 2nd Gen.
If you are locked to iOS 5 then you have an iPod Touch 3rd Gen.
If you are locked to iOS 6 then you have an iPod Touch 4th Gen.
If you can get iOS 7 and have an iPhone 5 sized screen [bigger] you have the current iPod Touch 5th Gen.
I assume since it says you have iOS 5.1.1 you have an iPod Touch 3rd Gen.
Also, you may want to sync it so iTunes can tell you or you can look at the model number on the back.
Hope this helped.

HT3964 I have a Macbook 2.1, running 10.5 8. with a new battery. It won't start with the battery, but after you start it with the charger, disconnect the charger,it will run for over an hour on the battery,all the while it shows 0% charge! tried reset, no

I have a Macbook 2.1 that runs 10.5.8. I cannot get it to start on battery power. It will run for over an hour on the battery, if you start it with the charger, but even then it shows a 0% charge! I've tried pulling the battery out while it's booted, pulling battery out and discharging the system by holding the power switch, nothing seems to make it work. any ideas? It has all the updates Apple offers, too.

Try resetting the SMC
Shut down the computer.
Disconnect the MagSafe power adapter from the computer, if it's connected.
Remove the battery.
Press and hold the power button for 5 seconds.
Release the power button.
Reconnect the battery and MagSafe power adapter.
Press the power button to turn on the computer.

When I try to delete my account from my iPod it says "If you delete your account, all documents and Photo Stream photos stored in Icloud will be deleted from this iPod touch" Will I lose my pictures on my iPod?

I changed my email on my computer for my itunes and icloud. It made me manually change it on my ipod even after I synced. It won't change my email for my icloud and I have to delete it manually. "If you delete your account, all documents and Photo Stream photos stored in Icloud will be deleted from this iPod touch" comes up. Will I lose all my data stored on my iPod?

You will only lose your iCloud data, That includes iCloud backup, iCloud Contacts and Calendar, Reminders, Notes, everything listed in Settings>iCloud

Do you have to calibrate the Ipod touch 4 screen? If so how?

I was just curious about whether or not I had to calibrate the Ipod touch 4g screen? If so how could i do that?

And there should be no need to. If you're having problems with your screen, that would be an indication of software or hardware fault.
Regards.

TS3694 My ipod touch encountered some water and wont turn on. Is there anything we can do to get it working again? It says error 3104 when trying to restore it. Thank you

My ipod touch encountered some water and wont turn on. Is there anything we can do to get it working? It says error 3104 when trying to restore. thank you

Maybe here:
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.

I need to create a NEW folder for bookmarks, not add to an existing one. I've been looking for over 2 hours and can only find the latter. Also, if possible, I'd like to remove a redundancy on my Bookmarks Toolbar. Thank You!

I am working on many projects and my bookmark folders suffice. I need to create new folders, but not "Smart Folders." After over 2 hours, I keep coming back to the same description of how to add new folders to existing ones. NOT what I want to do. This used to be easy, but the set up must have changed as I've been trying to do this all day with no success.
Also, somehow my gmail inbox appears twice in my bookmarks toolbar. Again, I am finding information that does not apply to me in help and former question files and links. How do I remove things from my bookmarks toolbar?
Thank you and PLEASE, oh Please e-mail the answer to me as I seem to have problems with your site.

Open the Bookmarks Library, to do that in the Bookmarks menu select "Organize Bookmarks"
In the Bookmarks Library, in the left hand pane click on "Bookmarks Toolbar" to select it, now in the Organize menu select "New Folder".
If you have the capability to right-click, you can also right-click on the Bookmarks Toolbar and select New Folder.
ps Questions on this forum are normally answered by volunteers, and for privacy reasons many will not be willing to send emails. You have also not shown your email address.

HT5654 ok, ...ok... you win. I've gone around and around these "Restore" pages for over two hours now. Generation 1 ipod touch. need to restore and update.... HOW ?

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