HT5654 program can't start because MSVCR80.dll is missing
Can't start itunes
Hello, Luther.
Thank you for visiting Apple Support Communities.
Here are the steps I would recommend going through as they should resolve the issue.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
Jason H.
Similar Messages
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I was told to update iTunes. I did and it failed. Then every time I tried to open iTunes I get the following message: "The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem." Then I get the following: "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (windows error 126)." I have uninstalled and installed iTunes a couple of times with no luck. I cannot even access iTunes support
Troubleshooting issues with iTunes for Windows updates - MSVCR80
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When installing itunes get error "program can't start because msvcr80.dll is missing
I cancelled the installation of the latest version of iTunes on my Windows PC and when attempting to reinstall it, I now get a message that "The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix the problem." Reinstalling the program does not fix the problem. Repairing the installation does not fix the problem. A search shows the "missing" file does exist in the MSOCache directory.
Read this:
iTunes 11.1.4 for Windows - Unable to install or open - MSVCR80 issue
for additional help:
ASC user turingtest2 contribution: Troubleshooting issues with iTunes for Windows updates
or for specific Windows versions:
Apple HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Apple HT1925: Removing and Reinstalling iTunes for Windows XP -
The first error message is: itunes.exe-System Error: the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix the problem.
The second error message says: itunes: itunes was not installed correctly. Please reinstall itunes Error 7 (Windows error 126)
I have reinstalled several times and the same thing keeps happening. Does anyone know what to do?Ralph, both links you've posted point to the same place!
Ah, I see the second one is meant to lead to Tony's tip: https://discussions.apple.com/docs/DOC-6571
That one applies for certain launch errors that can occur when iTunes has otherwise installed successfully. I've addressed the same issue in the first box of my tip.
What would be interesting to know is if Aswim does indeed have QTMovieWin.dll in their Program Files\iTunes folder, and if removing it allows iTunes to launch? It would seem that different error messages may be thrown up by different versions of the file on different versions of the OS. Perhaps many more people have been doing a complete rebuild than needed to.
tt2 -
all of a sudden I'm getting a 'itunes.exe - system error It says the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. I have tried to reinstall and still can't open itunes. help!
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
After an iTunes update failed to install, iTunes won't open and I get the following two windows. Program can't start because MSVCR80.dll is missing from your computer, and iTunes not installed correctly. Please reinstall iTunes. Error 7 (windows error 126) When I reinstall I get the same messages and ITunes won't open.
Click here and follow the instructions.
(98815) -
HT1923 The program can't start because MSVCR80.dll is missing.
Is there a fix for this message which suddenly appeared after I installed the latest update to Itunes? The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. Then I get Itunes was not installed correctly. Please reinstall Itunes. Error 7 (windows error 126). I've removed itunes, rebooted, reinstalled many times through the control panal as well as making sure all files removed in my computer. I've also downloaded Microsoft net framework 4 per instructions and rebooted to no avail. Any other suggestions?
Read the user tip: https://discussions.apple.com/docs/DOC-6562 for the most thorough explanation of fixing this problem.
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All of a sudden my iTunes stopped working, and I get the following error messages:
1. the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem
and
2. iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126).
Now I've checked the forums and followed the advice of uninstalling all Apple applications, rebooting, and reinstalling iTunes.
This is not working. I've tried installing as Administrator but doesn't make any difference at all.
There must be a way to fix this? I'm not a tech geek but I want to avoid having to take my laptop back to factory settings to sort this out.
ThanksClick here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99192) -
I am having trouble reinstalling my Itunes on my desktop which uses Windows 7 and I can download it but once it's complete i keep getting this error message...The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem. Please help me.
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall move on to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
tt2 -
After downloading the new Itunes update, my compter now shows error: "The program can't start because MSVCR80.dll is missing from your computer". I follwed the Apple fix / steps but it did not correct it. Also, after the update my disk drive is not recognized on my computer. If I load a CD, I cannot even access it.
See also Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes (similar to the advice above) and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies. E.g. TS2308: iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
The program can't start because MSVCR80.dll is missing from your computer
Hello.
My itunes was working fine when I opened it up today but after I updated it later it wouldn't open saying, "The program can't start because MSVCR80.dll is missing from your computer". So I downloaded itunes again and said that the download was not installed correctly. Then, I tried to download it manually and the same thing happned. If you could help me figure this out, it would be much appreciated.
Thank you.Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Hi, I hope some one can help as I updated my version of iTunes and now get the error "The program can't start because MSVCR80.dll is missing from your computer". I understand that I need to delete and reinstall iTunes but all of my music has been uploaded from CD's and I'd like to know if these are safe if I delete iTunes of if they too will be deleted. I have over 1300 songs so this is a big question for me. Many thanks.
Under normal circumstances, an uninstall/reinstall doesn't touch your content. (That being said, it's still always a good idea to maintain a current backup at all times in case of disasters of any sort.)
First try updating to iTunes 11.1.5.5, using an installer downloaded from the Apple website:
http://www.apple.com/itunes/download/
If you still get the errors after that, try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Despite trying to unistall and reinstall iTunes, I continue to get the message "the program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem."
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99385) -
I am unable to install iTunes. I'm receiving an error message: "The program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem." I've unistalled and attempted to reinstall several times. I keep getting the error message to reinstall to fix the problem.
See if this post from turingtest2 fixes it : https://discussions.apple.com/message/24620553#24620553
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I ran an iTunes update. It failed with the message "System Error. The program can't start because MSVCR80.DLL is missing from your computer. Try reinstalling the program to fix this problem." I tried reinstalling but get the same message. I looked in my Recycle Bin for that file name but there is none there. Is this a new file that iTunes wants?
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99683)
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