HT5654 Tried to restore my ipod to factory setting and now it erased everything and says their is an error (1) and the apple logo is stuck on the ipod.  EXTREMELY FRUSTRATED!!!! Would have never done this if I knew this was going to happen! itunes is upda

Tried to restore my ipod I just wanted to back to factory setting and delete everything on it.  I did it and NOW everything is erased, gone, and stuck on the apple logo.  Populated that it is in recovery mode and needs to be restored.  Clicked on restored and error (1) came up.  So now I have a useless iPod that I purchased.  Big apple user minus my laptop.  2 iPod, 2 iShuffles, iPad, 4 iPhones, iMac 27 inch.  If this isn't rectified I will never buy and continue to push my consumers, family, and friends on my bad experience with apple.  iTunes is up to date and now I am concerned that if do anything to my phone this same problem will happen. 
Marc Rastovic
<Personal Information Edited By Host>

Hello, Marc. 
Thank you for visiting Apple Support Communities. 
Error 1 or -1 can be very tricky to resolve and sometimes leads to a device needing service.  That being said, here are the steps I would go through first for this specific error. 
Check for hardware issues
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. If you still see the alert when you update or restore, contact Apple support.
Common errors: 1, 10-47, 1002, 1011, 1012, 1014, 1000-1020.
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/TS3694
If the iPod is still unable to be restored it may needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.  This link will also allow give you the option to contact Apple Support for possible additional troubleshooting steps and options. 
Service Answer Center - iPod
Cheers,
Jason H. 

Similar Messages

Maybe you are looking for

  • Partitioning - best way 500gb drive, 3 Linux OS's and a data partition

    Hi All This morning I killed my laptop. No, it wasn't Windows that annoyed me, I was watching the Rugby and wasn't really concentrating. It was 7am kick off though. Anyway, I have decided to completely rebuild the system, and as an interim measure ha

  • DVD burning not working after upgrading to 10.5.1

    Hi, I just purchased a macbook and found that dvd burning stopped working after upgrading to mac os 10.5.1. I went back to 10.5 and now it works without problems. Since so far I haven't experience problems with 10.5, I will continue using it. Anyway,

  • Contribute shows blank page when in edit mode.

    I have installed Contribute for a friend so that they can update their website. We can connect fine - but when we try to edit the page contribute just gives a blank screen (white page) this happens on every page of the website that is tried. The guy

  • Eclipse Visual Editor bug

    Hi everyone,   I'm not sure if it's the right place to ask about eclipse problems, but since it should work on others linux distribution I'm assuming it's a Arch specific bug. So the story goes like this. I've installed Eclipse 3.2.1 an wanted to hav

  • I get a "Computer supported" pop-up when I try to buy the upgrade.  This is my system profile:

    I get a "computer not supported" pop-up wgen I tried to buy the upgrade.  My computer is about mid-2007 vintage.  Is the age of my iMac the problem??  This is my profile: Model Name:          iMac   Model Identifier:          iMac6,1   Processor Name