HT5654 when updating my ipad through itunes, it said it needed to be restored. upon trying that, now it says.. cannot be restored. and brings up an error code

when updating my ipad through itunes, it told me it needed to be restored, when i tried that, it then told me it cannot be restored, gave an error code, and all it does is sit at tell me to plug it in to itunes... which it is.. any ideas?

Hello wombat98,
Thank you for using Apple Support Communities.
For more information, take a look at:
Resolve iOS update and restore errors in iTunes
http://support.apple.com/kb/ts1275
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Have a nice day,
Mario

Similar Messages

HT4623 Hi, I tried to update my iPad through iTunes but it did not work. I am trying to update to 5.0.

Hi, I tried to update my iPad through iTunes but it did not work. I am trying to update to 5.0. Thanks.

Originally it said that the process would take 76 minutes but after about 30 minutes there was no longer a message giving the status of the update.

HT4623 I just tried updating my iPad through iTunes and it said it was unsuccessful and now is telling me to restore my iPad!! why is this and I'm not sure if it did back up because my iPad will not turn on.

I just tried updating my iPad through iTunes and it said it was unsuccessful and now is telling me to restore my iPad!! why is this and I'm not sure if it did back up because my iPad will not turn on.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I updated my itunes then it failed, it wouldnt let me on said i had to uninstall then reinstall itunes so i did that now its saying i cant get it in because of error 2 what do i do?

i have uninstslled the reinstalled numerous times and repaired everything connected to apple and still i cant get on to it. can some one help me?

First checking something further. If you go into your Uninstall a program control panel, do you see Apple Application Support listed among your installed programs?
If you don't see it in there, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

HT201401 my passcode was tried so many times that now it says it is disabled and needs to be connected to itunes and so i did that and it is still disabled and i don't know what to do

when I connected the phone to itunes it says that the phone cannot be synced to itunes because it is protected by a passcode and i need to put the passcode in but the phone is disabled and doesn't give me the option to enter the passcode

If you forgot (or don't know) your passcode, restore the device from backup on the last computer it was synced with when the passcode was turned on... this will remove the passcode. If you do not have access to the last computer it was synced with, you will have to force it into Recovery Mode & restore as a new device.

Need help syncing photos to ipad through iTunes

I have tried to troubleshoot an issue I seem to have with syncing photos to my ipad through iTunes. I have done it many times before successfully. Now all the usual tabs seem to be missing and there is no reference to photos anywhere I can see on iTunes. This article seems to be about my issue iTunes: Syncing photos - Apple Support However, I don't seem to have the buttons/tabs they refer to. I am running iTunes 12 which seems to be the latest version. Is this article still relevant?

Hello rayver,
There is a slight difference between how you sync in iTunes 11 vs iTunes 12. Take a look at the article below to look for your iPad in iTunes and then select the Photos tab to then sync your photos over.
iTunes 12 for Mac: Sync iPod, iPhone, or iPad
http://support.apple.com/kb/PH19458
Regards,
-Norm G.

ITunes would not update Ipad soft, stating I don't have enogh space onthe PC for files, even though I just completely backed up Ipad through Itunes on the same PC. Seems like Itunes is disconected from itself.

Itunes would not update my Ipad soft citing insuficient space on PC to back up Ipad files. Even though I just baked up Ipad through Itunes on the very same PC.
It seems that Itunes is disconected from itself and is not able to track processes within itself for the same device in the same session. Any solutions?

Hello there, EllVar.
The following Knowledge Base article offers some great recommendations for the issue you're describing:
iOS: If you can't back up or restore from a backup in iTunes
http://support.apple.com/kb/ts2529
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

HT201210 I tried to update my ipad through wifi and followed the steps. It says that update is complete however i must connect to itunes and restore the updates but itines says i dont have permission to do so. KIndly assist on the stages to follow. Screen

I tried to update my ipad through wifi and followed the steps. It says that update is complete however i must connect to itunes and restore the updates but itines says i dont have permission to do so. KIndly assist on the stages to follow. Screen is black ad i unable to work on it.
Kindly give some suggestions
Regards
Banzi

Hello Mayanii,
This display and behavior indicates that the iPad is in recovery mode and must be restored.
If you can't update or restore your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT1808
Cheers,
Allen

HT4623 I trying to update my iPad using iTunes. After connecting to MacBook Pro where is installed all latest software iPad is recognised as iPad, Serial Number: n/a. iTunes run recovery mode, trying to restore iPad firmware, and in the end unknown error

There was some updayts for my iPad 4 automatically downloaded. After installing it, the iPad began to restart itself every few minutes.
I tryed to update my iPad using iTunes. After connecting to MacBook Pro, where is installed all latest software, iPad is recognised as "iPad", Serial Number: n/a. iTunes run recovery mode, trying to restore iPad firmware, and in the end unknown error occured (3). Tried many times, not results. And now iPad stays only in recovery mode, can't switch it off. How can I solve this problem please?

When I restart my iPad the connect to iTunes comes up and stays on until it shuts down again, I have read a report from Apple support suggesting I reinstall iTunes so I might try that again and also your suggestion which i shall also try, but thanks again - rg1547

TS3694 When updating my Ipad right near the completion of the process i get the error #6 when i clicked onto this to find out what to do it sent me to -48 or 20000 - 200008 and a few more ? What should I do ? How do I know which one to do ?

When updating my Ipad 2 right near the completion of the porcess it gave me an error #6 not sure what to do . I made sure i was update in I tunes before I started process ? need some assistance ?

What iOS is on your iPad?
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Update and restore alert messages on iPhone, iPad, and iPod touch
http://www.buybuyla.com/tech/view/012953a0d412000e.shtml
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/TS1275
From above link:
Error 2, 4 (or -4), 6, 1000, 9006
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
Verify that access to ports 80 and 443 are allowed on your network.
Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
Restore your device while connected to a different network.
Restore using a different computer.
Therefore - disable your firewall and anitvirus software temporarily.
iPad: Unable to update or restore
http://support.apple.com/kb/ht4097
To update the iOS - If you have an iPad 1, the max iOS is 5.1.1. For newer iPads, the current iOS is 6.0.1. For the iPad Mini the iOS is 6.0.2. The Settings>General>Software Update only appears if you have iOS 5.0 or higher currently installed.
iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
To update your iOS - If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
Tip - If connected to your computer, you may need to disable your firewall and anitvirus software temporarily. Then download and install the iOS update. Be sure and backup your iPad before the iOS update. After you update an iPad (except iPad 1) to iOS 6.x, the next update can be installed via wifi (i.e., not connected to your computer).
 Cheers, Tom

Hi please help me when I attach ipad to iTunes appear this message ( iTunes cannot And necessary this ipad reset factory)

Hi please help me when I attach ipad to iTunes appear this message ( iTunes cannot And necessary this ipad reset factory)

Hi pooya pirooznia,
Thanks for visiting Apple Support Communities.
If your iPad displays a message about restoring the device, see these articles for help:
iTunes: Restoring iOS software
http://support.apple.com/kb/HT1414
iOS: Unable to update or restore
http://support.apple.com/kb/ht1808
Regards,
Jeremy

When updating my ipad air to iOs 8 my 2 albums on iphoto were deleted since iphoto is no longer supported. Anyone similar experiences? Any chance to get back my albums (not only the pictures, but the actual album with text etc)?

when updating my ipad air to iOs 8 my 2 albums on iphoto were deleted since iphoto is no longer supported. Anyone similar experiences? Any chance to get back my albums (not only the pictures, but the actual album with text etc)?

This blur below copied from here. I made the text bold for emphasis.
Migrating from iPhoto for iOS to Photos on iOS 8 - Apple Support
The following data will migrate from iPhoto to Photos.
Any photos in your iPhoto library that aren't already in Photos are added.
Image adjustments you made in iPhoto are migrated to Photos.
If you applied image adjustments to photos synced to your iOS device from iTunes, a duplicate of each photo will be created in Photos with adjustments applied.
Photos hidden in iPhoto do not appear in the Years, Moments, or Collections views in Photos, but are placed in an album titled Hidden.
Photo Books, Web Journals, and Slideshows are converted into regular albums in Photos. Text and layouts are not preserved.
Only projects created on the device performing the migration will be converted. Projects you synced from other devices to iPhoto via iCloud must be converted from the devices on which they were created.
Photos marked as Favorites in iPhoto are marked as Favorites in Photos.
Tags and captions from iPhoto are not displayed in Photos, but you can use them as search terms and they will show up respectively as Keywords and Titles in Photos search results.
Flags from iPhoto are converted to the keyword Flagged.

When I purchase music through iTunes from my MacBook Pro, my iPhone 4 iTunes app cannot detect those purchase to allow them to download to my phone. If I open up the iTunes app and select "purchased music not on this iphone" it tells me "All of your a

When I purchase music through iTunes from my MacBook Pro, my iPhone 4 iTunes app cannot detect those purchase to allow them to download to my phone. If I open up the iTunes app and select "purchased > music > not on this iphone" it tells me "All of your available music has been downloaded to this device." However, my purchases are not yet downloaded to the iphone and not available to download. If I go to "purchased > music > all > recent purchases" it will show me the purchases that were most recent the last time I synced my phone, but not the purchases since then.
Any thoughts on how I can remedy this and make all of my purchased music available on my phone without requiring syncing?
iPhone 4

So I have been searching the iStore for Airplay and I find lots of information about what it is, but nothing about how much it costs, how/where to buy it, etc.?
Fortunately, AirPlay does not cost anything as it is a streaming protocol used by Apple. Currently, the AirPort Express and Apple TV are AirPlay-ready. A number of other companies, like JBL, iHome, Denon and Klipsch are also rumored to be working on AirPlay versions of their products.
Your other option would be to get an AirPort Express and connect it to your Onkyo analog or optical digital audio input and stream from iTunes that way. I currently do this with my 10+ year old Harmon Kardon HT receiver.

Hi everyone, I have a computer linked to my iPAD through itunes. Then my Computer crashed and had to get a new one. How do I get rid of the old computers link on ipad and get it on new computer bcos is wont work! (doesn't work) PLZ HELP :(

Hi everyone, I have a computer linked to my iPAD through itunes. Then my Computer crashed and had to get a new one. How do I get rid of the old computers link on ipad and get it on new computer bcos is wont work! (doesn't work) PLZ HELP

what do you mean the old computers link?
my ipad is sycned with my computer but nowhere is there a link
and if I connected it with a new computer and set it to sync it would replace all my data with the data from the new computer

I tried updating my iPhone3g through itunes. Now i'm stuck in recovery mode and i've EVERYTHING even websites and such but nothing worked out! I've also tried restarting and fiddling with the home button but nothing still worked. Please help!

I tried updating my iPhone3g through itunes. Now i'm stuck in recovery mode and i've EVERYTHING even websites and such but nothing worked out! I've also tried restarting and fiddling with the home button but nothing still worked. Please help! What should I do??

Well, if you've indeed tried EVERYTHING, then you'll need to bring your phone to Apple for evaluation.

HT5654 when updating my ipad through itunes, it said it needed to be restored. upon trying that, now it says.. cannot be restored. and brings up an error code

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