HT5655 how can i get netflix and adobe flash installed?

how can i get netflix and adobe flash installed? silverlight.pkg nd adobe flash are denied when i try.

Adobe Flash Player
1. Install Adobe Flash Player.
    http://get.adobe.com/flashplayer/
    Follow the prompts.   Click Safari in the menubar and select “Quit Safari”.
    Restart computer. Relaunch Safari.
2.  Allow  Plug-ins
    Safari > Preferences > Security
    Internet Plug-ins >  "Allow  plug-ins"
    Enable it.
Netflix
https://help.netflix.com/en/node/2086

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