HT5655 its not downloading. it shows blank when i click the download now button.

its not downloading. its shows blank screen when i clicked the download now buton.

1. Check whether you are currently in YouTube HTML 5 trial.
     http://www.youtube.com/html5
    At the bottom left of the page uncheck the box for
   "You are currently in the HTML5 trial".
2. Reset Safari.
    Click Safari in the menu bar.
    From the drop down select "Reset Safari".
    Uncheck the boxes next to all items.
    Check the box next to "Remove all website data".
    Click "Reset".
3. Turn off Extensions/Plug-ins if any that may interfere with Flash working properly.
    Safari > Preferences > Extensions

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I cant subscribe to adobe send when I click the subscribe now button it does nothing

I am trying to subscribe to the adobe send but when I click the button it does nothing

Hi briarwood,
I'm sorry to hear that! Please clear the browser cache, and then try again. And if that fails, please try a different web browser.
(What browser are you using, btw?)
Best,
Sara

I am trying to reapply for the FAFSA online for school but when I click the "start now" button it takes me to a page which says I have an incompatible browser and need to update my Firefox.

I have the latest version and I tried updating anyways, but it still won't let me access the page to fill it out. This is what it says "An Incompatible Browser Has Been Detected Your Web browser is not supported by our Web site. You must use a Compliant Web Browser - Standard* to view our site properly. We recommend you upgrade to the latest version of your browser according to your Operating System. "
This is what it suggests I do, and I did update but still isn't working.
Supported Mozilla Firefox browsers:
Windows XP - Mozilla Firefox 3.5.x and 3.6.x
Windows Vista - Mozilla Firefox 3.5.x and 3.6.x
Windows 7 - Mozilla Firefox 3.5.x and 3.6.x
Macintosh Operating System 10.5 - Mozilla Firefox 3.5.x and 3.6.x
Macintosh Operating System 10.4 - Mozilla Firefox 3.6
Instructions for upgrading Mozilla Firefox browser:
Click this link to access http://www.mozilla.com/firefox.
Click the "Download Firefox" button.
We recommend you use your browser's default settings to safeguard your application information and ensure that the Web site works properly.
....I need to have it filled out and posted by 9/1/11 so if i could get into the website it would be a great help. It takes a long time or I would go do it on another comp at the library or something. Any help would be appreciated:) thankyou

http://portableapps.com/apps/internet/firefox_portable/localization#legacy36

Why does Firefox 32.0 keep prompting me to update, then failing to get past the "connecting to update server" when I click the "update now" button?

Happens with annoying frequency. The fresh install of 32.0 is barely a month old but this has been happening since a few days afterwards. I have let the update window run for up to 20 minutes. Nothing happened, ever. Apparently it never actually connects. Nor will it update automagically when I click on the "About" line on the Firefox menu bar dropdown.

If there are problems with updating or with the permissions then best is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox application and save the disk image file to the desktop
*Firefox 32.0.3: https://www.mozilla.org/en-US/firefox/all.html
*Trash the current Firefox application (open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re)install
*Install the new version that you have downloaded
*https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your personal data is stored elsewhere in the Firefox profile folder, so you won't lose your bookmarks and other personal data when you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox

Firefox does not open a new tab when you click the plus sign button which is actually a shortcut for opening a new tab. You have to open a new firefox window in order to get a new tab. Please help. Thanks.

I didn't have this problem before with Firefox. My kids must have pressed something or clicked on something that's the open new tab button does not function anymore. No matter how you click it, it doesn't open a new tab. Even if you click on file, then go to new tab, it still doesn't open a new tab. You have to open a new firefox window in order to do multiple browsing.
Hope you can help resolve this problem.
Sincerely,
Ems Guillarte

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened. Checking your list of add-ons, the MyPlayCity toolbar is a version of the Ask toolbar.
There are a couple of places to check for the Ask toolbar:
* Check the Windows Control panel for the Ask Toolbar - http://about.ask.com/apn/toolbar/docs/default/faq/en/ff/index.html#na4
* Also check your list of extensions, you may be able to uninstall it from there - https://support.mozilla.com/kb/Uninstalling+add-ons

The WiFi button is gray and will not turn on WiFi. When I push the Bluetooth on button, all I get is the spinning gear. It does not go on. What is the problem? Is there a fix?

The WiFi button is gray and will not turn on WiFi. When I push the Bluetooth on button, all I get is the spinning gear. It does not go on. What is the problem? Is there a fix?

After trying resets and a full restore, I went to Apple Store. Genius kept me waiting 1/2 hour beyond app'tment time, then had to go through all sorts of tests before concluding the problem was what you said. They replaced the phone. Thanks.

I hv a 3GS iphone. it could not be boot up. When i press the sleep/wake button, the apple logo appeared for a while and then disappear. My phone could not be start up. When i go to itune, it does not have the logo for me to sync.

I have a iphone3GS. It could not be boot up. When i press the sleep/wake button, the apple logo appear and then disappear. The password login screen didnt' come on. When i tried to connect my phone to the itune on my laptop, there isnt this button that i can sync my phone with the laptop.

Sounds like your iPhones software may be corrupt. Try placing the iPhone into recovery mode. To do this, follow the steps in this article:
http://support.apple.com/kb/HT1808
Hope this helps
- Greg

Im trying to purchase an iphone 6 but when I click the check out button it says that my cart is empty basically my iPhone 6 disappears off my cart

Im trying to purchase an iphone 6 but when I click the check out button it says that my cart is empty basically my iPhone 6 disappears off my cart

I tried powering down and re-starting the iPhone (as suggested at http://support.apple.com/kb/TS1275). This seems to have cleared the "...not connected to the Internet" problem, and iOS 6.1 is now in the process of downloading.
Thanks very much for your feedback.

Why can't I change the content for some songs when I click the Get Info button?

Why can't I change the content for some songs when I click the Get Info button? The information on the song, artist, genre is grayed out and will not allow me to alter the information.

Hi htechadmin,
Revcevied your PM and noted all details, Many Thanks.
Getting this addressed by the team, either they will reply to you, here, or they shall email Or Call you.
Regards,
LP

I am trying to access an https site and am getting a "This connection is untrusted" message. I am willing to bypass, but when I click the Add Exception button and then try to click the Confirm Security Exception button, nothing happens.

I am trying to access an https site and am getting a "This connection is untrusted" message. I am willing to bypass, but when I click the Add Exception button and then try to click the Confirm Security Exception button, nothing happens.

unfortunately the do_not_trust certificates might be a sign of unwanted software present on your pc that is intercepting secure network traffic. please go into the system control panel and uninstall programs like BrowserSafeguard, BrowserSafe, SafeGuard or other software that sounds suspicious and didn't get installed by you intentionally.
<br><sub>reference: https://support.mozilla.org/en-US/questions/982532#answer-520145</sub>
afterwards, run a full scan of your system with different security tools like the [http://www.malwarebytes.org/products/malwarebytes_free free version of malwarebytes] & [http://www.bleepingcomputer.com/download/adwcleaner/ adwcleaner].
[[Troubleshoot Firefox issues caused by malware]]

When I press the buy now button nothing happens. any ideas?,

When I press the buy now button nothing happens. any ideas?,

I do not know the answer but with itunes store which is essentially a website most errors seem to be on the Apple side. Report it to itunes store support
http://www.apple.com/emea/support/itunes/contact.html

IPhoto is not showing up when I click the icon

IPhoto is not responding when I click the icon. It loads and shows at the top of my header, but nothing shows up on the screen. I am able to see my photos in FINDER under iPhoto library, but not within the iPhoto program. I have already attempted to "repair my iPhoto library" and attempted to put my start up disc of iLife '11 in the drive, but it will not let me install. Any suggestions?

If the Menu bar up top is showing iPhoto then the usual reason is that the window had disappeared from sight behind the dock or similar.
Try going to SystemPreferences/Displays and choosing another resolution for your display. This will force the Mac to redraw the screen and the various windows should then show up in the centre. You can then change it back.

Firefox does not load up, open up when I click the icon, or when I go to firefox using the start menu.

I downloaded firefox 4 and used it for a few days and then it ceased to open up when I clicked the icon or went through the start menu. I uninstalled and reinstalled it and it still does not open.

Have you tried opening in Safe Mode - Hold down the Shift key as you double click.
Your Ask Toolbar is a known problem.
If Safe Mode works you can work your way through this -
https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes

Firefox is not letting me open another tab when I click the 'new tab' button. It says 'done' in the corner, but never opens a new tab.

Firefox is not letting me open another tab when I click the button or the 'new tab' in file. I have restarted my computer, installed an update, and I still have the same problem browsing.

In past threads, this problem has been linked with the Ask toolbar.
[http://support.mozilla.com/en-US/questions/784371 I can't open a new tab anymore; what happened? | Firefox Support Forum | Firefox Help]
[http://support.mozilla.com/en-US/questions/788008 New tab button does not work, nor does "Open New Tab" toolbar icon. | Firefox Support Forum | Firefox Help]
And several users mentioned a link between Foxit Reader and Ask toolbar:
[http://support.mozilla.com/en-US/questions/786427 "Open a new tab" is not working in Firefox 3.6.13 on WindowXP NT | Firefox Support Forum | Firefox Help]
[http://support.mozilla.com/en-US/questions/794912 I can't open a new tab | Firefox Support Forum | Firefox Help]

Having Installed firefox 5 I am not able to launch Firefox when I click the icon, Nothing happens, I am using windows 7 home

I have windows 7 home installed. I am using a Mac Book Pro. When i click the icon I can see the hour glass looking to launch but the nothing happens.

See:
*http://kb.mozillazine.org/Browser_will_not_start_up
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls

HT5655 its not downloading. it shows blank when i click the download now button.

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